If I could give a zero I would. Don't go into this store it's going to cost you more problems than…read moregoing to another one down the road. The girl that works here has no clue what's she's doing and ended up messing up my account royally. Now we have to waste another 2 days to go into a different store to correct the issue she caused in the first place. When asking the manager to fix it they said they can't until 24 hours have passed.

Me and my girlfriend when in yesterday. Only one person working because they had someone quit on…read morethem that day. I understand. In these situations, It's best to maybe come back later. All in all great service by the nice gentleman that was helping us. He knew his stuff. We got a new Apple Watch!

WARNING!!!!!! Not very knowledgeable about the system. Got great information and service at a…read moredifferent store. Avoid this one at all costs. Maybe the corporate office trained them poorly, or maybe they are just incompetent, Not going back to find out. Really sad that I can't leave ZERO STARS!!!!!!!!!!!!!

Valeria A was awesome. She was able to not only help me promptly with my phone case but helped my…read moreboyfriend with answering all his questions about upgrading his account. She was great!

WOW. I've been in some shady freaking places…read more But this place? They treat fraud as if it were an Olympic sport and they the gold record holder. Sam was the Indian "gentleman" who "assisted me. Today I went to this Verizon store to switch to phone lines from AT&T to them and get a couple of new iPhones. Which I strongly recommend to everyone else out there not to do. I mean I hear Verizon is great, but ya surely don't wanna go with these ass clowns. The guy told me up front "the only thing you'll have to pay today is the sales tax for the phones." Then again, when he was asking for my card, he told me "the only thing I'm going to charge you for today is the sales tax." Then he made a Big Show of putting everything in these nice bags for me to take with me. So, on the drive home it hits me: the number is off. On the sales tax, the number is off. Sam was very clear that he was only charging me the sales tax on to iPhone 17 pro maxes which were $1210 each. At 8.25% but it should be a couple hundred dollars. But he just charged my card for $286. I guess he thought since I'm white and my wife is Spanish that we couldn't do math. So when I get home, I pull out the itemized print out receipt that this fool actually gave me a print out of and let me walk out with (after I had paid, which is how you can tell a Real professional thief versus a petty amateur. These f-ers do this every day) showing that he had just charged me $40 per phone for "Pro Setup." There's a couple of kickers that make this fraud even more extreme. For one thing, dude Actually charged me TAX on the $80 he was stealing from me! That's how it got to $286.26; Tax on $2420 should have been $199.65. It's also ironic that he was charging me the made-up $80 for "pro set up." This crook just activated the phones with our numbers and said, "Here you are sir and ma'am. I still have not been able to fully get either one fully set up. Check out the bottom of the first charge. It goes: Subtotal: $80 Tx State tax 2%. $50 Tx State Tax 6.25%. $156.26 Financed: $2,420 ----------------------------- Total: $286.26 Hmmmmmm..... something seems weird about that configuration. I didn't finance anything that's weird. Why does it show financed 2420? I mean, that's the exact amount that I was financing. But it doesn't belong there. Is it intentionally confusing on purpose ya think? Like, most of that shit doesn't even need to be on there. I was wondering how some kid worked in a cell phone store drove a Tesla model X. And finally, at the bottom of that first page it says "Today You Saved $60.00" Really? Did I? So, yeah, nobody should probably shop here. This place has the receipt set up the way they do so that they can put whatever numbers they want in there, charge you whatever they want to charge you, and pay taxes on whatever they want to pay taxes on. I'd Heat for the Texas comptroller's office to get wind of this. Karen is really uptight about this sort of thing...

Waiting forever, because they give every guest personal experience... just wrap me up in warm…read moretowels and give me a massage for waiting to be seen too... I need more than just a update.... I need a activity date and dinner.

Evidently, I am the antithesis of most of the earlier reviewers. My experience was quite…read morefavorable. I wanted a full featured, unlocked, smart phone but I couldn't afford a new one. Cell 4 Less had a used one for sale that they advertised on Craig's List for significantly less than I would have had to pay on eBay. James was the contact on the ad and he was very patient with me. He described the phone and even got some information from the phone's memory for me. He assured me that it wasn't blacklisted but then he even gave me the IMEI # so I could verify it myself. (Which I did, on the carrier's blacklist and on several others.) Additionally, James agreed to hold the phone for me for about 4 hours. Very unusual and very much appreciated. When I arrived it was similar to other cell phone shops that I have visited. They evidently work with a lot of carriers and had a decent selection of phones. It is a fairly modest enterprise. Brandon greeted me and explained that James wasn't there. However, Brandon was just as helpful as James. He went out of his way to reassure me that the phone wasn't stolen, lost or still under contract. I requested that he show me the IMEI on both the battery case and on the phone settings as well as check the moisture sensors with me. Everything checked out. He even offered me an Otter case at a much lower price than a box store and threw in a car charger to boot. All in all a great deal and a good experience. Another thing, Brandon made it clear that there was no rush and that he would answer any of my questions. Being my first smart phone, this was particularly kind. The only reason that I didn't give them 5 stars was because it took them 2 more days to get the unlock code for me. But they did get it and the phone appears to work superbly with aio Cellular. Bottom line, they kept their deal, the phone was as described and there don't appear to be any problems. At all. One peculiar thing did happen while I was there. A lady wanted to return a phone that she purchased because it (supposedly) didn't work. The sales rep that talked with her was very patient and checked the phone over and it apparently worked fine. She complained that it didn't work with her carrier's sim card but, get this, she didn't bring the sim card in. He assured her that had she brought the sim card with her he could have straightened out the problem. She just kept complaining that it didn't work. I'm not sure how it was resolved. However, these guys are not a major supplier so eating the price of a phone is surely unpalatable. I am sure that they would have made things right if there was a problem. But the phone worked! Sorry to have gone on so long but it irritates me when a store gets bad reviews and deserves some good ones. Those other reviewers may have had problems but I did not.

Do not go here. SERIOUSLY!…read more The two guys there are running a racket. They get you into the store to replace a screen and then ask you to sign a repair agreement that is 100% blurred and not legible. DO NOT SIGN IT. It states that when they repair your screen they *could* potentially crack your LCD, and without your permission they're going to repair it and then charge you for it. I refused to sign it. They tried to explain to me how no matter what they were going to crack the LCD, and just buy the combo package. I refused again and the guy wanted to know why I didn't want the combo. My LCD works fine. I didn't need to replace it. The glass is cracked. They are getting people into the store and trying to scare potential and unsuspecting customers. I went to a place off Fondren and my phone was repaired just fine.

I went into CPR Cell Phone Repair the other day because the home button on my IPad was sticking. I…read morehad previously had my IPad fixed at a different company but the home button stopped working three days later. Rather than going back and trying to get them to repair it again I decided to cut my losses and just pay for it to be fixed elsewhere. I arrived at CPR Phone Repair and the manager asked me if I had it fixed recently and says to give him a few minutes. He comes from the back with my IPad and tells me what the issue was, the previous repair person did not properly seal it after the repair. I asked him how much it would be for his services and he told me there would be no charge. I stood there taken aback because let's face it, nothing is free. I was assured that it wasn't necessary to pay him for the repair. Like most households nowadays I have a multitude of electronic devices and I know where I will be taking them all in the future. It's refreshing having a local business that provides such an excellent experience.

I have used CPR 3 times for 2 of our old smart phones. CPR has resuscitated life back into both…read morephones. Yesterday suddenly my phone would not let me open my texted messages or send a text. I swung by CPR and within 10 minutes he fixed the problem at NO charge. Their expertise has saved me from having to purchase new phones. I would highly recommend this company for repair needs. Thanks again CPR Janet E

I had forgotten that had placed a screen protector on my iphone. It fell down and broke and I…read morethought the screen is broken. Took to Mr. Junaid at Commtel. He didn't fool and just removed the broken protector free of charge.

From the owner: Iphone Repair, Screen Replacement Iphone unlocks…read moreSamsung Repair, Screen Replacement Computer Unlock, Macbook Efi repair, Virus Removal Any computer or cellphone repair Get a free anti virus with any computer services

I am very grateful for the time that Nichole urgently took to respond to my review (within an hour…read morein the middle of the workday) instead of repairing customers' technology. I hope this demonstrates to all potential customers the precedent the Fix Zone instills in its service. It is important to acknowledge that Nichole did not discredit the improper language nor the attitude that her customer received, alluding to its validity. Nevertheless, my experience does not need additional external validation, as my family can attest to our in-person treatment, and friends who joined me during our calls can support my claims about receiving a defensive attitude. If Nichole would like, the people I mentioned can absolutely write additional reviews about this experience and expose what truthfully goes on at the "Fix" Zone. Furthermore, the only thing contested in this reply was the service and communication with and by Nichole. If Nichole would like, she is more than welcome to provide any truthful documentation or videos of our interactions, as Yelp encourages attachments. Unfortunately, this will not be the case. We both understand that my family and I were never granted permission to touch the phone once it was in the Fix Zone's possession, and especially not to "[leave] with the phone". Moreover, there was very little and manipulated communication on deadlines, procedures, and costs throughout the process, unlike what Nichole states. In fact, the only haste that we received (other than the response to this review) was for us to sign the check. For potential customers who want honest technology repair and do not want to be charged expensive diagnostic fees, please visit any of these locations that are within 10 miles: Fixitmovilcypress Tech Savvy Cell Phone & Computer Repair uBreakiFix Techy Cypress Tech Repair Fairfield

I came in with a phone issue. I couldn't figure out my screen was glitching and it wouldn't hold a…read morecharge. Nichole was super friendly and immediately put me at ease. She took the time to explain what was going on and showed me the exact problem with my charging port. I really appreciate how knowledgeable she was, not just about phones, but also about computers. We ended up talking about a few laptop issues I had as well. You can tell she genuinely cares about her work and her customers. Everything was fixed fast, and the price was more than fair. I highly recommend FixZone if you want quality service, quick turnaround, and someone who actually knows what they're doing!

Have not been to this location since before covid. They remodeled the place and now it is just one…read morelarge room and reps all greet you when you walk in and work off tablets. This place use to have huge desk and a side room for customer service which really worked well. But I walked in and was greeted within a few mins and got the help I needed and great service. They have a lot of new items like JBL speakers and accessories too. Will be back again soon

Never have I ever had a positive experience at this locarion. Not once, and it always seems to the…read morethe same woman (Russian) running to help me. Never a solution, always a problem.