Top notch customer service. Despite the fact they were closing in 10 minutes they took the time to…read moreexplain the current deals and sales. They listened to our responses and were respectful of our answers. They weren't pushy they took time to make us feel comfortable.

I must say, this T- mobile store goes above & beyond with their customer service. Their manager…read moreRihan, not only does she provide comprehensive cell phone service to customers, but she anticipates what obstacles or difficulties customers can encounter during their experience & is able to help them navigate this. This place truly cares about their customers & I will surely refer all my friends to this particular store !

I would like to publicly recognize Jayson at the Verizon Coulmbus Ohio store(s), on Hamilton Rd…read more and Stoneridge. I've been with Verizon for over twenty years and have never received the high quality service I received from this young man. He worked with me and took care of other customers at the same time. Usually, it's been my experience that after the sale is complete, customer service comes to an abrupt halt. He is patient, knowledgeable, humble and friendly. He helps with technical issues, and explains them in a way I can understand. I would put him in the category as a super-exceptional employee and should be acknowledged. Any business would be fortunate to have him as an employee. Kudos to you, Jayson! You rock!

Another Verizon franchise retailer gone wild (and I don't mean with bikini-clad coeds)!…read more Whatever you do - avoid this store. First of all, it's not a corporate-owned Verizon store. What does this mean to you? Less integrity in regards to customer service issues and a greater chance for customer dissatisfaction, which is exactly what happened to me. If you never received your high school degree and want to manage your own retail store, I'm sure the owners of this franchise will be more than happy to hire you without an interview apparently. Why do I say this? The manager on duty when I visited this store appeared to have recently had a lobotomy (or something similar to it). He didn't know anything about anything. Constantly on the phone with other stores to find the answers to customers' questions, this manager was in serious need of some real training. I actually felt sorry for him. Maybe he's more proficient now, but he wasn't then and that's a true reflection of the leadership involved with this store. Finally, I don't even know why one would bother walking into this closet-sized store. It's too small to provide the selection one deserves when patronizing Verizon. Compared to the corporate-owned stores, this one doesn't even come close. Why bother? Sorry Verizon. There's always a few bad apples in every bushel and this is one of them. Good luck.

Verizon referred me to UBreakifix for an IPAD screen replacement. Received a phone quote from the…read morePolaris Pkwy. location, took it in a few days later w/late AM drop-off & it was ready a few hours later. My screen was badly cracked & crushed to bits near the home key. These guys were great to work with & ended up finishing earlier than their original time quote. My IPAD works perfectly now! I will definitely recommend & use them again myself.

Screen was broken, black. The rep told me it was damaged inside and was too far gone to be…read morerepaired. Didn't try to sell me on any service, including their refurbished phones I inquired about. I went to the Apple store, they checked it out and said it was a broken screen, nothing else. In less than an hour, I walked away with a new screen and a perfectly running phone.

I broke a screen and had it replaced. The first comment was "Why don't you upgrade? Why do you want…read morethis fixed?". Fine, shame me for having an older phone. After the "new" screen was replaced, the volume button doesn't work. My camera doesn't work and what they told me is that they will reorder a nicer screen. A nicer screen? Do customers expect a lesser quality screen? I ordered a new battery as well. No call back and now their phone won't receive my calls. I've shown up twice and they're idea of taking down customers contact information is a sticky note. Go there if you'd like, but I hope you don't have the same issues that I did. There's plenty of other reviews where customers were treated right, apparently.

I took my iphone 14 pro on March 30th for screen replacement. They replaced it with a counterfiet…read morescreen and during the replacement they messed up my battery connections. After the screen replacement my phone starts restarting in a non stop loop. I went back and the front desk guy refused to fix the issue. This place needs to be reported to law enforcement.

I took a class to learn about Apple Intelligence. I felt like the guy knew what he was talking…read moreabout and I learned a lot! I love that their classes are hands on. Bring your device or ask to borrow one of theirs for the class. Best of all they are free!

Excellent collection and spacious. Customer service is horrible. We were welcomed by front staff…read more Engineer who came to help was least interested in helping us. Spent over 30 mins and no result.

Pros: Great location…read morenear my home. Clean space. Helpful customer service. Cons: Small store. Could have more selection. Review: This little store popped up after this particular rented space had been turned over a billion times by small businesses that didn't make it. But so far this location has stayed and is close to my house, so I went in one day. I have to say, I was pretty impressed. Great customer service and friendly people working there. They also know a lot about what they do so that makes things easier on people like me who don't know a darn thing about cell phones lol. Will be back.

This particular store may be just fine, HOWEVER BOOST Mobile itself is a HORRIBLE product. When…read moreyou buy their service DO NOT EVER put a credit card on file. I had Boost Mobile and made the mistake of putting it on automatic renew with a credit card (it saved me $5 a month and gave me extra data)...MONTHS after I CANCELLED my service they charged my card for someone elses account, and then told me that I was SOL because I no longer had an account and they couldn't trace my charge. They were flat out rude, disrespectful, and had complete disregard for the fact that they were stealing money from me. They actually had the audacity to ask me how I even noticed the charge to my card (Ummm...I receive a text message for every charge on that card)..the issue is still not resolved and may take weeks for my bank to resolve.

IMPORTANT NOTE - most Battery Plus locations will not replace batteries in any iPhone older than an…read moreiPhone-10. This location is the only Batteries Plus location that will still service older iPhones - like my iPhone8. I did find another store that would service iPhone8's but their price was substantially higher than the price at Batteries Plus MONDAY - Scheduled an appointment for replacement of a battery in an iPhone. Got an email confirming my appointment. I arrived at the appointed time and was told that they didn't have a technician on Monday and couldn't do the battery replacement. In their defense (at least partially), they did try calling an hour before my appointment but their call was blocked by my call-blocking software. Warning - don't rely on their email confirmations. TUESDAY - I made an appointment and returned the next day. The technician (assistant manager) was prepared and had the replacement battery at the counter - ready to install. He said the installation would take 30-45 minutes. I returned 45 minutes later and the installation was complete. Very satisfied with their service Friendly staff, good service, fair price.

They have never let me down They always have a wide range and wonderful selection of batteries some…read moreof the most hard to find items can still be found at batteries I enjoy going there and I will continue going there if you have any issues or problems I would suggest that you go to Battery Plus

Brenda has helped me out numerours times in particular with my phone service and has saved me lots…read moreof money. My phone going dead now, Gotta replace it. Going to Brenda at Pc COMPUTERS..phone trouble for last several weeks while I was out of town. Went to Verizion shop out of town to get new phone. They could have cared less. All they wanted was a quick sale. I said phooey to that and decided to wait till I got home and buy from Brenda. That is what I am gong to do as soon as she opens today.