Top notch customer service. Despite the fact they were closing in 10 minutes they took the time to…read moreexplain the current deals and sales. They listened to our responses and were respectful of our answers. They weren't pushy they took time to make us feel comfortable.

I must say, this T- mobile store goes above & beyond with their customer service. Their manager…read moreRihan, not only does she provide comprehensive cell phone service to customers, but she anticipates what obstacles or difficulties customers can encounter during their experience & is able to help them navigate this. This place truly cares about their customers & I will surely refer all my friends to this particular store !

The staff here hooked my daughter up when we got her new phone. Great place & the staff is the best!read more

Terrible service. No care attitude. Will not be back again. My company does a lot of business with…read moreVerizon and the level of customer service I received was not good.

Jordan was great! Customer service was outstanding. Got new phone and adapted my plan to a lower…read morerate. I recommend them highly. ​

My brother has been a Verizon customer for a long time. He purchased a new Google pixel phone here…read morewhich stopped working eight days later. He has tried to get a resolution for three days - he is told there are tickets out requesting service but still has no answers. He also has no working phone which he is paying for. The store is declining a replacement as they "do not want to take a $1,200 loss. " But they have no worries in not fulfilling their part of a contract to ensure my brother has a working phone.

I couldn't be happier with the experience I had here. You can have a very honest and trusting…read moreexperience. These guys saved me from Verizon and I'm very excited about that. I'm officially paying less, for more. Everyone in the store is very friendly and very knowledgeable on what they are doing. Good staff. Nice location. If you're interested in what Sprint has to offer, I would definitely recommend going to check these guys out.

The service here is great. Holly was very patient and helpful. Probably one of the best sprint…read morelocations I've been to.

Pros: Great location…read morenear my home. Clean space. Helpful customer service. Cons: Small store. Could have more selection. Review: This little store popped up after this particular rented space had been turned over a billion times by small businesses that didn't make it. But so far this location has stayed and is close to my house, so I went in one day. I have to say, I was pretty impressed. Great customer service and friendly people working there. They also know a lot about what they do so that makes things easier on people like me who don't know a darn thing about cell phones lol. Will be back.

This particular store may be just fine, HOWEVER BOOST Mobile itself is a HORRIBLE product. When…read moreyou buy their service DO NOT EVER put a credit card on file. I had Boost Mobile and made the mistake of putting it on automatic renew with a credit card (it saved me $5 a month and gave me extra data)...MONTHS after I CANCELLED my service they charged my card for someone elses account, and then told me that I was SOL because I no longer had an account and they couldn't trace my charge. They were flat out rude, disrespectful, and had complete disregard for the fact that they were stealing money from me. They actually had the audacity to ask me how I even noticed the charge to my card (Ummm...I receive a text message for every charge on that card)..the issue is still not resolved and may take weeks for my bank to resolve.

Ben was great! He was extremely kind, helpful and knowledgeable!…read more Very much appreciated his customer service and support.

Stoped in to check on if we could upgrade. Ben was super helpful in explaining everything. We ended…read moreupgrading our phones. Ben got us in and out super fast and was very friendly. Will def go back.

I usually go to corporate Verizon stores, but I've stopped in a few authorized retailers for little…read morethings (accessories, mainly.) Today, Mom needed a new phone, and Sweetie recommended this location. It's pretty new, though this mall has been here for a couple of years now so I'm surprised this hasn't been reviewed yet. But, she recommended it because it's not busy, so that kinda makes sense. We got excellent service, and friendly attitudes for an older user and a bored toddler. Lots of recommendations for what to do nearby (distractions, and food.) News on area businesses (the closed bagel shop, the old Russian deli, the much-missed bookstore.) Prices seemed reasonable (for cell stuff.) No hard sell; she got what she wanted. I'll keep this in mind for accessories and maybe new phones. Still best to go to corporate stores for technical issues, I think, though these guys could at least do some triage and point you in the right direction.

I just needed internet services. I have had the service for over a year now. Started out great and…read morethe monthly charge was good. But the services started going downhill. I could not get online or I could get online but could not get into my apps such as my banking app. Then they started charging me more without notice till I was paying $100 a month for pretty much no service. It is hard to get a hold of them. I cancelled today and for that offense I have an extra $100 in fees tacked onto my final bill. Biggest rip off I have ever seen. Stay away from this company. Thought Spectrum was bad until I had the misfortune to start with this company.

This review is for our technician Nolan, not frontier as a whole. Nolan was the first person to…read morecome out and give us a plan for our fiber WiFi and he was extremely knowledgeable and helpful. After this frontier sent out people to do tunnelling for the fiber to be run through (which we later found out was done incorrectly) and explained that after this was done someone else would come by to actually install the internet. After two weeks we had an appointment that canceled on us and then another one a week later that also cancelled on us so we were willing to give it one last shot before switching to another provider. Nolan ended up being our technician that was assigned to us this time and he went above and beyond to make sure everything would be installed correctly! During this process the frontier customer service was a nightmare to deal with, but if you're looking to get WiFi from frontier ask for Nolan because he will make sure the job gets done.