10-star service! -full roof replacement by Stonebridge in Sept 2024:…read more1. The owner whom I met while walking the block responded to my request for bid immediately and all follow up was quick, thorough, transparent and personal. He responded that very day. They communicated by text, email and phone and I could choose what worked best for me in any given exchange. It is so easy to get business done when a company uses all the tech available to them to reach their clients. I work full time and do not have the time to deal with any Mickey-Mouse operation who doesn't text or use other forms of communication, or takes forever to respond in 2024. 2. They are local, so I trusted them more. I was worried about shady contractors, so I liked that they had a local business address and staff who answer a phone, email paperwork etc. They also worked within what my insurance budget. Everything from the bid to the bill was above board, not shady! 3. The crew were the most hardworking I have ever seen. And, it was so hot that week! ‍They cleaned up after each session and were professional, polite and most of all very kind people. They kept their work contained in my yard and parked properly near my house in the street. They didn't encroach upon the neighbors' property. I received no calls or complaints. They kept all their equipment in order and they were not in our way. They parked their own dumpster to toss the old roof, and someone even came quietly after dark to retrieve it. There was no evidence of their trash, not a speck - impressive! 4. When it came time for me to pay, they offered to pick up the check personally because I was worried about mailing it. What service!!! I am a big fan! I highly recommend this company because they are easy to do business with and their builders are upstanding people. CALL THEM FOR A ROOF!!!

I signed a contract with Stonebridge Roofing on 11/3/2025, and my large roofing/siding project was…read morefinished on 5/27/26. Now that it's been a couple months, I wanted to share my experience working with the company. Throughout the project, I found the sales rep, office staff, and management to be courteous, professional, and generally responsive. When I reported concerns, Stonebridge agreed to fix the issues and worked through many of the problems I identified. Unfortunately, the installation side of the project was much more challenging. The biggest issues in my experience were with workmanship and quality control. Although Stonebridge has quality control people, it often seemed that completed work was not thoroughly inspected before crews left the job site. Instead, many issues were discovered only after I identified them and brought them to Stonebridge. Some examples of the issues I discovered included: - Step flashing had not been installed in one area where the roof meets a wall; wood was exposed. - A bathroom exhaust vent opening was completely covered over with siding. - Exterior light fixture mounting blocks and trim pieces were either installed crooked, not fully seated, or missing altogether. - Loose, bulging, and damaged siding in multiple areas. - Exposed nails through flashing, and bent drip edge. - Multiple areas where the roofing, siding, flashing, fascia, or trim installation required correction or replacement due to poor workmanship. These examples represent only a portion of a multi-page punch list I was asked to create by Stonebridge to document the issues. Another recurring challenge was communication between sales/project management and the onsite crews. I often discussed specific install details or repair issues with sales or office personnel, but many times that information was not communicated to the crews performing the work. Installers would arrive without a clear understanding of previous discussions, requiring the same issues to be explained multiple times. An additional challenge was the language barrier with the non-English speaking onsite crews. By itself, this would not have been a concern if there had been stronger supervision and communication from Stonebridge project management. However, when questions arose about workmanship or repairs, it was very difficult to communicate directly with the installers. My goal with this review is to provide an honest account of my experience so prospective customers know what they may encounter. If you choose Stonebridge, my advice is to stay actively involved throughout your project, inspect the workmanship carefully, ask questions, and don't assume completed work has already been reviewed or inspected. In my experience, Stonebridge was willing to respond after problems were identified, but much of the responsibility for finding those problems fell on me, the homeowner. This ultimately broke down my confidence in the quality of Stonebridge's workmanship.

Jay was our service advisor. He always returned my calls and came by to address concerns. The new…read moreroof is exactly what we wanted. The color and quality are perfect. We updated our selection and I believe we got a good value.

Purchased a home that had the roof replaced by them. Less than a year later after repair, there is…read morea leak. Called to ask if they would come repair it, was told warranty doesn't transfer and they have a minimum $750 cost for them to come repair. Wouldn't recommend services for a company that doesn't stand behind their work.

Glenn was wonderful and communicated very well. Glenn confirmed our appointment, when he was 15…read moreminutes away let us know he was approaching arrival. Glenn was detailed, price transparent and very kind. Highly recommend.

Glenn really helped us with a small repair job that alot of other companies didn't have time for…read more We had storm damage and hired him to do some siding repair work around our front windows and exposed rafters. This custom work required a large siding brake and a good amount of skill. Not only was he able to come out in just a few days, he did the work fast, with high quality and for a good price! On top of that, Glenn was professional and friendly. Would definitely hire again!

I called them since my gutter was wildly overflowing in one section…read more I actually called a few different places before calling WCC, but they were the only ones to actually answer the phone and offer to come out that week. The receptionist was a good first impression of the company. The guy who came out was amazing. I was so impressed by him. He called 2 days in advance and said that he might be able to come out even earlier than the appointment. Score! The day I was scheduled for was rainy. I almost thought they might cancel due to the weather conditions, but nope! My guy called and came out earlier than scheduled (which worked well for me). It was rainy, but without any doubt he pulled out his ladder and got to work. He diagnosed, corrected and filled me in on the problem in less than 10 minutes. He was also just so up-right and friendly!! It was like he were a worker from an idealized 1950s. And even though it was raining and he had other appointments to get to, he offered to give me an estimate on installing gutter guards. He measured every gutter around my house and garage and then got my email so he could send me the formal estimate. It came later that day. Such impressive service! I will definitely be using WCC for all my roofing and gutter needs. Fantastic company and employees!

WCC Roofing is amazing! We needed a rush roof put on for closing and they made it happen! The owner…read morewent above and beyond to make sure everything was perfect. Our real estate agent was so impressed by the speed, quality and the cleanup, and he has seen a lot of roofing jobs. I highly recommend for any home owner in IL or MO!

I sent a request through their website to get a proposal for some work at a client's home. The…read morewebsite immediately sent an email response that a rep would be contacting me soon. It has been a week and not even a phone call to discuss the work. Their ad on the local TV channels looks good, but they really do not back it up with prompt communication.

After storms blew the fascia off one end of my house, I contacted Xpert Xteriors about replacing…read moreit. Carlos contacted me to discuss the situation. We made an agreement and a crew came out and replaced the fascia soon after. It looks great! Friendly and professional every step of the way! I highly recommend them!

The team was very thoughtful and understanding during a stressful time when we had damage to our…read morehome after a storm. They fully assessed the damage, provided great recommendations, and went above and beyond in terms of service. Definitely recommend!

Reliable, fast, quality work. The leak problem was quickly diagnosed and corrected the same day…read more Recommend highly.

10 years after original install a slight problem. They came right out and corrected. Always stand…read morebehind their work and respond without delay. Great company and great staff. Always professional and great service.

I hired Schneider to replace roof, siding, and gutters on a 4 family in st Charles. They were not…read moregood with getting things done in a timely manner or communicating. They use subcontractors which I was not impressed with. They did however come and fix things they messed up. Price was more than I wanted to pay but thought I was using a company that did their own work and was willing to pay for that. It took about 10 months from estimate to completion of job.

We had a great experience with St. Charles Exteriors. Michael was responsive and easy to work…read morewith. What I especially liked was that he did not ask for our insurance estimate- just gave us a fair and honest quote. It was less money for a better quality siding than our other estimate (and that company did require us to provide our insurance payment information). He also worked with our insurance company to get coverage for additional damage he found. During the walk-through, after everything was complete, we found a couple of spots we were unhappy with. He promptly sent his team back to fix everything. After completing our siding, we hired him to put on a new roof. I definitely recommend!

St C Exteriors has a 10- year guarantee of craftsmanship that they do NOT stand by. Our roof is…read moreless than 10 years old and has a leak that caused significant interior damage. The roofer refuses to go up on the roof to inspect, speculates and claims what is wrong is not due to weather or craftsmanship, and refuses to fix the issue or damage.

This company is fantastic! Polite, professional, on time and did a wonderful job. I am a Real…read moreEstate Broker (agent) so I have come across many contractors and I absolutely give La Rue a five star!

The biggest complaint is lack of respect for my family's time. Every day but one they were hours…read more(not minutes) hours late, pushing the timeline of the project due to drying times for next steps. The last day they had roughly two hours of work and left to allow for drying again, telling me they would come back next morning. I had to message them 40 min after they were supposed arrive to ask if they were still coming, they did not reach out preemptively. At that point my husband and I decided to just finish ourselves, as they said they could come at 11 or Monday. In addition, two of the 4 days they came they had to leave to go get materials (which they ask for 1/2 up front to purchase materials). Both times they were out from the project for 1.5-2 hours (one day they had to leave twice). The work was good, with the exception of one area that we had to repaint. But poor time management made this experience not good.

Guy did not show up on day & time he was supposed to. Not reliable. Do not want companies like this…read moreworking on my home. NO THANKS!