Went in for a cut,shampoo and blow-dry. Used Lynn. She saw my hair was very thin, but when I was…read moredone,I looked spectacular!

From the owner: At Middletown Auto Repair, we pride ourselves on providing top-notch automotive repair and…read moremaintenance services in Middletown, NY. Our experienced and certified technicians are dedicated to ensuring your vehicle runs smoothly and safely. From routine oil changes and brake repairs to complex engine diagnostics, electrical, and transmission services, we handle it all with precision and care. Our state-of-the-art facility is equipped with the tools and technology to diagnose and fix any issues your car may have. We believe in transparent, honest service and offer competitive pricing to ensure you get the best value for your money. Whether you drive a domestic or foreign vehicle, our team is here to help you keep it in optimal condition. Choose Middletown Auto Repair for all your automotive needs and experience the difference quality service makes. Visit us today or schedule an appointment!

If you are looking for an honest shop that does high quality work look no further then Guardian…read moreAuto in Pine Bush NY. Mike the owner is a true gentleman. He is honest and very knowledgeable in the automotive field. He helped me when I was in a jam with my sons Volvo and I highly recommend this shop for all your automotive needs.

This is my second experience purchasing from Mavis. I would rate both experiences at 4 stars. The…read morefirst time, I bought 4 tires for nearly $800, but promptly lost a hub cap on the highway. I called and they replaced my cap. Thankful for that good customer service. Fast forward over 2 years, and I have a different car and need new tires. I researched and decided on Michelin Cross Climate tires. I do know they are a pricier tire but the potholes and weather of New York are formidable and require quality. I went in to Mavis and met Danielle, who is the main reason why I'm giving 4 stars instead of 2 or 3. I asked if she had this specific tire and they did, we talked about pricing, adding on hazard coverage in addition to warranty, charges for swapping out tires, and the charge for disposing of the old ones. It came out to high $700-something. I budgeted for $800-something in case I needed the alignment done, which I could feel when driving that I probably needed that and it's a $90 charge. I came in about 10 days later, on a Tuesday, to make my appointment, they had one last set in another store, they would shuttle them over so my appointment was set for Saturday, and I was told to pay after the service. Saturday I come in at my appointment time of 8am and I'm told the tires wouldn't arrive until 10ish, so I left my car and walked home, thank goodness it's not far otherwise I would have lost my morning. I told Danielle that if it needs alignment, just go ahead with the service like we had discussed. I get two phone calls from a male employee, first one saying my struts are blown (thanks for the update, something to talk about with my mechanic) and a second one saying my alignment is out and if I would like to have that service done. I said I had already told them to go forward with that but ok, thanks for checking in anyway. The third call was that my car was ready so I walked back over. I was helped by Ivan, a genuine employee just doing his job. He told me my total was over $1000. As a female, I take mechanical issues seriously as women - or honestly anyone who doesn't look into matters as closely as they should - can get the wool pulled over their eyes real quick. So I ask Ivan to break down the pricing as it's a vastly different sum than was quoted. One charge was replacement of air valves, which I inform him I did not ask for, old ones could have been used, and they called me numerous times for other things so they could have asked about that, and he voided that minimal charge. It was still in the $1000's range so I think whatever, now I know to go to Costco next time. Danielle came in, and I told her the total price that my card was just charged for and she immediately sprang into action, which I greatly appreciate. Apparently in the last few days the tires went up in price and other factors, plus tax yadda yadda. Danielle got it back in the high $800's which is still high but more palpable than over a grand. I'm thankful for her efforts to keep the quoted price and maintain an honorable transaction. Lesson for ladies: do your research, don't just pay things if they tell you a price, have that awkward conversation that makes you look cheap but needs to happen if you don't want to be taken advantage of. I'm not saying that's what Mavis was trying to do, but it didn't feel like a safe space until Danielle came and took care of it, and it makes me wonder what would have happened if I hadn't come in 3 separate times during my research phase and had these conversations. Because of Danielle, I can give 4 stars, but it's because of the situation in general that I cannot award a 5 star review. If you go here, ask for Danielle and stick with her through the entire process, ask her to oversee it, clarify everything, she's really great and knows her stuff.

I made an appointment for a simple tire plug and arrived about 15 minutes early. Upon arrival, I…read morewas told they were busy and that it would take at least an hour--possibly up to two--to complete. I was assured, however, that they would quickly check the tire first to confirm it could be plugged so I wouldn't be waiting unnecessarily. That did not happen. As a customer, I was very clear from the start: I only needed one tire plugged due to a screw and did not want any additional inspections or upselling. After waiting 1 hour and 40 minutes with no updates, I was finally approached and asked to come into the shop--only to be told that all four tires needed to be replaced. This was surprising, considering I had a clean inspection from my dealership just two weeks prior. I again reiterated that I was not interested in purchasing new tires and only wanted the plug. I was then told to continue waiting. After another 20 minutes (now over 2 hours total--the maximum time I was originally quoted), I was brought back again and told that the tire could not be repaired because there was a second hole next to the screw. A few major concerns: I was told upfront the tire would be checked immediately to avoid unnecessary waiting--this clearly did not happen I personally performed a soap test before arriving and there was no indication of a second leak I was pushed toward purchasing a new tire for $181, with no mention of proper matching/shaving considerations for an AWD vehicle A cheaper, mismatched tire was even suggested, which raises serious safety concerns At that point, I declined and asked for my car back. When I left, I noticed: My valve cap was missing My tire pressure had increased from 34 to 41, despite being told no air was added While waiting, I also observed at least two other customers being told their tires could not be plugged. This experience felt disorganized at best and dishonest at worst. At minimum, it was a complete waste of time. I would strongly recommend sticking with a dealership or a trusted mechanic. If something feels off, it usually is--and unfortunately, that was the case here. Just go somewhere else. My tire is now plugged with no issues thanks to an honest mechanic

Their service is unmatched. Kind and very knowledgeable. I've gotten my car serviced there many…read moretimes. They are quick and reasonably priced. I live in Middletown and I drive there for all my mechanical needs.

Qazi Auto World provides excellent service, they are trustworthy and get the job done. Highly…read morerecommended them. Don't hesitate to take your car there for service.

RIP OFF!!!!! I took my car in for service and the check…read moreengine came on when I left to go home. Called them they told me their was nothing they can do I could not get my car inspected until it was fixed...Had to go to another garage to get it fixed..Do not use this business..will be contacting my lawyer I want a full refund.. SCAMMERS....

This shop completes the work you request and doesn't try to create more problems to siphon more $…read moreout of you. Gary is friendly and skilled. The work is done when promised. He doesn't treat me differently because I am a woman. He is respectful and answers any questions you may have. His prices are competitive. I trust that my car will be repaired and safe.