Amazing company. I was far from home, a driver fell asleep in another car and hit my car. Due to…read morethe damage I was unable to drive home. Prestige came and picked me up and towed me and my car 2 + hours home. The driver couldn't have been nicer. The service was amazing.

Vastly too expensive and they didn't warn me about the price before they arrived and had waited for…read morethem for 1.25 hours. I was a 34 minute ride from Prestige's headquarters in Liberty. It was about 5:30 p.m. in early March on a Saturday and the sun was still out when I called them from the nearest home, about a half mile hike from my vehicle. My vehicle was stuck in snow. They said because of the distance it would take them 1.5 hours to 2 hours to show up. The reality is that I was a 34 minute drive from the headquarters, according to Google Maps. They didn't give me any sense of how much the service would cost. By the time they showed up, around 6:45 p.m., it was cold and dark. It wasn't strange weather conditions though -- it wasn't raining, snowing, and the temperature was just under freezing, if I recall correctly. We had no access to cell service where we were located or once we left the house so we couldn't call around for other choices. The head office had radio service with their truck driver. The truck driver told me it took him 20 minutes to get to the site from his previous job. The office said, through the truck driver, service would be $340. We tried to bargain with them. They declined. All they did for actual work was use a winch to pull the vehicle out of the off road patch of snow, which took about 10 minutes or less.

was great very fair price took us to a local tire shop very very quick definitely recommendread more

Great Service !! Great Value !!! Would definitely recommend!!! He was a Real professional!!read more

At 3:45 PM on September 4, 2014, the 10 foot U-Haul box truck and tow dolly which I was driving…read morebroke down while exiting Route 17 East at the Exit 100 traffic circle in Liberty, NY. A New York State Trooper quickly responded and called for a tow truck, as the truck was obstructing traffic. Sam's Towing and Recovery responded and towed the truck with the tow dolly attached 7/10ths of a mile to their yard. They first attempted to charge me $356 (cash only), but after I complained to a New York State Police supervisor, they dropped it down to $324 (cash only). I find it outrageous that a tow truck company which is part of the New York State Police's Rotation Tow Program is allowed to rip off people who have the misfortune to break down on Route 17 in Sullivan County.

This unscrupulous and predatory tow truck operator/service station will grossly overcharge you and…read morethen demand cash (They will not accept credit cards) for towing services. My car broke down on Route 17 earlier this week and the State Trooper who responded to my call for assistance called Sam's to tow me to their garage. The distance of the tow was a little more than a mile, but these thieves charged me $378! They would not take credit cards and demanded cash. They wouldn't even drive me the 1 mile round trip to the Bank of America ATM to get cash... I had to walk. Needless to say, I wouldn't let them work on my car (As it turns out, the problem was a bad fuel pump). Instead, I had it towed to Rea Ford's Service Department in Monticello, who sent a tow truck from Monticello to Liberty to pick the car up. How much did the 10 mile tow truck trip from Liberty to Monticello cost me? $150! Avoid Sam's Towing and Recovery/Sam's Service Station at all costs!

Speedy and responsive service received. I had a slow leak which they repaired quickly to get me…read moreback on the road

Saved us when our run-flat tire shredded on the highway. We got taken care of immediately, and they…read morehad us back on the road in 35 minutes. Can't recommend these guys highly enough!

We moved to Livingston Manor in July of 2025. Manor Motors has been our go to for repairs, tires…read moreand body work since then. Their work is exceptional, they are kind, courteous and communicate really well. I was surprised to see that they even detailed the interior of my 2026 Toyota Grand Highlander after doing the body work required from a rear end collision. Their prices are reasonable. I expect to be a happy long term customer. Thanks Manor Motors!

I say, I have been…read morepatronizing this fine garage for many years and have never been disappointed! Whether a simple procedure or something more complex, the team at Manor Motors are always kind, accommodating, and affordable! Have had many a job done here and will continue to do so into the foreseeable future. Good show! Quality: 5/5 Value: 5/5

This place did my alignment and told me I needed a tie rod end which was ordered and shipped to…read morethem. They told me to come back and all will be completed. Went back in and it was found that the previous service to fix my exhaust holes that cost me $546 was not done so my wife sat there for almost 4 hours waiting for what was supposed to be a quick thing. They replaced the tie rod end and I felt like it was pulling slightly but possibly angle of the road. Few hundred miles later I noticed my tire wear very quickly on the outside edge. Soon after the other side same outside edge. I now have to put new tires on and these tires are onky a few months old and less then 5000 miles in total and less then 1000 miles since the service. I call setup appointment to get new tires in and back to this garage for alignment under warranty. Dont hassle about new tires mistakes happen etc. After there they say their wheel alignment machine is stuck and cant do the car. No call or cancelations on their part just wait until im there to deliver the news. Call back today and same issue so I ask can i bring it elsewhere and you cover the alignment? Your closed the next 2 days and I need my vehicle. I now have to drive my car with new tires and be destroyed very rapidly or rwnt a vehicle or cancel all my plans and wait for them to make good. For me this garage was going to be my main shop and now like many before I will never ever use or go to. I did not complain about the high prices or that the parts they had to order for me which are double the price and from the same place I coukd walk into and order them from but for cheaper..they made over $750 just ordering parts from Napa that took a week that I could have just went and picked them up. My exhaust leaks cost $546 i coukd have gotten a brand new deal full exhaust for that if I ordered it and not them with the huge markup price. No complaints at all until now with the games. Asked them to show me the alignment machine down and was told thats not possible. Told yes and went there to find out not possible and cant go elsewhere. Basically if you want our warranty you have to suffer. Itll cost you like it cost us. I didnt make the mistake of this White Sulphur Garage did and possibly caused other damage to my front end. 1 star. Bunch of ametuers if you ask me.

Me and my family were on a road trip and within 2 days of getting car fixed, it broke down and…read moreeverything stopped working. I do not recommend this service i will no longer trust it.

What you see is exactly what you get from this place. I unfortunately had to deal with them after a…read morerelative dropped her vehicle here. Huge mistake. Place looks like a junkyard, everything is disgusting from the second you walk onto the property. The shop, The office, The parking lot absolute filth. Poorest communication in the world. Just simply wanted to know the status of my sisters car at some points. "call back in 10 minutes" "call you at the end of the day" "hes on lunch will call back in an hour" None of it ever happens. The only way I could really resolve anything was driving to the dump of a shop. I was given a bill for over 600 dollars for a car that didn't run when it got there(almost 2 weeks ago) and also didn't run when I got it towed today. They admitted they don't know what's wrong with it. I attempted to settle with Behan for a normal fee for labor for someone that was unable to diagnose a car. I thought this was more than fair as my sisters car is literally in the same or possibly even worse condition than it was 2 weeks ago. I tried to pay with a credit card, the place didn't even have the ability to take a card... Ended up wasting my own time which is fine but wasted Fallsburg PD and Prestige towing's time which I personally disliked. I definitely learned today what it seems most of the county already knew.

I don't j is what's up with them. They where closed Saturday yet it say they open 24 hours like…read moremost tow company's. They have been around for years. They have no web site, i have a feeling they where sold They have a huge fleet liberty cant afford to lose any more businesses

This unscrupulous and predatory tow truck operator/service station will grossly overcharge you and…read morethen demand cash (They will not accept credit cards) for towing services. My car broke down on Route 17 earlier this week and the State Trooper who responded to my call for assistance called Sam's to tow me to their garage. The distance of the tow was a little more than a mile, but these thieves charged me $378! They would not take credit cards and demanded cash. They wouldn't even drive me the 1 mile round trip to the Bank of America ATM to get cash... I had to walk. Needless to say, I wouldn't let them work on my car (As it turns out, the problem was a bad fuel pump). Instead, I had it towed to Rea Ford's Service Department in Monticello, who sent a tow truck from Monticello to Liberty to pick the car up. How much did the 10 mile tow truck trip from Liberty to Monticello cost me? $150! Avoid Sam's Towing and Recovery/Sam's Service Station at all costs!