My daughter and I came in to check out what they had. I saw a rack in the middle with tee shirts on…read moresale for $15. Original price was $30. Not bad. I ended up buying a burgundy colored shirt that says Local Motion on it in small letters. I remember my husband used to buy me stickers from the store. I love this brand. They sell a lot of cute clothing especially some Hello kitty stuff like the skateboard I posted. So cool. So worth the splurge and definitely check out their sale items. Customer service here was nice. The lady behind the counter explained that there are no returns on sales items because it's final clearance. Store was clean inside and everything was organized. Very nice. I would definitely come back again to check out more stuff.

Shopping in Kaneohe, Hawaii…read more.. If you need outdoor gear such as coolers, surfboards, and YETIs, come to Windward Mall and take a look at Local Motion. Located on the upper level, next to T&C Surf Designs, Local Motion has the nicest employees and a great selection of name brands like: Hurley Billabong O'Neil Quiksilver There are a lot of t-shirts, shorts, flip flops, tote bags, towels, surf accessories, etc. to choose from! I had purchased some shirts last year and the size wasn't right. The normal exchange policy is within 90 days. However, they let me get a different size and I gladly paid the difference! Thanks for being so understanding and pleasant! That's why I enjoy the environment here! The helpful staff and quality products are spot on!

Keeping it local…read more.. Always passed it but never really stopped by as this Kailua location is right across from Target is easy to spot as it's quite massive having several sections there is quite a bit to see here. Love that they have their own parking lots as well though not a lot of stalls its convenience not to search is always appreciated. What I came for was stickers...love what these local shops have as it's so colorful and creative and finding something different is a challenge but for me was finding them lol as usually you find it in the display case which wasn't the case and as I searched and searched it wasn't on any of the walls or shelves got me confused and wondering if they have any at all. The staff was quite busy as the store was crowded and hand folks lined up to pay I finally found them right against the wall beside the front door lol! Finding unique ones was nice even Kailua ones is cool including the local zip code was nice but I liked the floral prints which they didn't have much of but did have deals on multiple purchase was nice since I was doing that and was thrilled to have some stickers at a great deal as well. Keeping things local is always great and here you're sure to find that and more. Thank you!

I've been coming to HIC in Kailua for years. Every trip back to Hawaii, it's been one of those…read morestores I genuinely looked forward to visiting. Great selection, great surf culture and usually one of the easier stops on our itinerary. This visit completely changed my opinion. My wife wanted to browse, so I stayed toward the back with our two young kids to keep them occupied. We weren't creating a disturbance. We weren't opening merchandise. We were simply waiting while trying to keep two little ones entertained. Instead of feeling welcomed, we felt like we were being watched. Every few minutes it was another "Can I help you?" Not in a genuine, conversational way, but in a way that made it clear we were expected to either buy something immediately or leave. There was no warmth, no personality, no attempt to make the experience enjoyable. Just a room full of employees who seemed completely uninterested in customers beyond getting them out the door. The irony is that surf shops don't just sell T-shirts and hats anymore. Those can be bought online in seconds. What keeps people coming back is the feeling. The culture. The aloha. The sense that you're walking into a place that actually loves where it lives. That feeling was completely absent here. I've spent years happily supporting this store because I believed it represented something uniquely Hawaiian. This visit felt transactional, indifferent and surprisingly cold. The products are still good. The customer experience isn't. Unfortunately, after years of making HIC part of every Hawaii trip, this was the visit that convinced me not to come back.

Stopped in a few times and they've been nothing but kind and helpful. Love the products.read more

Not only does this place have great quality clothing and accessories, but the staff is SO friendly…read moreand helpful! What a tribute to the Miller family.

0 stars if I could…read more DO NOT GO HERE!!!!!!!!! DO NOT WASTE YOUR TIME OR MONEY !!!!!!!!! In my opinion, the owner is shockingly unprofessional and downright unpleasant. He talks trash about his customers and anyone who walks through the door. His vibe is less "surf shop owner" and more "pushy car salesman," and the wall of unsold boards speaks for itself. If he doesn't know you--or doesn't consider you a "real surfer"--expect attitude. He throws around the word "kook" like it's a personality trait, and nothing about his behavior suggests he cares about people or the community he's supposed to serve.

Just know it's by appointment only to enter ! Not very friendly, definitely felt I was a bother by…read moreeven asking through the open door if they were open. Too bad bc it looks like a good selection and I was in the mood to make a Xmas purchase.

Warning their rewards program is a scam…read more Got a 5% coupon they took it off the cheapest item that was 1.35 not the expensive item 29.95. Bad business, bad service. When I talked to cashier he said no their system automatically takes off the cheap item. I will buy elsewhere next time.

Kala is on hamma best employee on the island he need one raise.If you need gear he the guy he make…read moresure you taken care of

I had an excellent experience with Hawaiian Watersports and especially Josh, the owner. He was…read moreextremely friendly on the phone and incredibly helpful in tracking down a very desirable surfboard for me...

This store is a must stop for any water activity! Great selection, friendly staff with lots of…read moreknowledge with personal touch. Lessons, rentals, gear.... they have it all. Highly recommend!

Friendly staff and good equipment! We wanted to rent on Sunday to go to Kaneohe. Unfortunately,…read moremost places are closed on Sunday, but not Windward! We called day of to confirm we are able to go to the sand bar on a Sunday. He had a few kayaks left and suggested we reserve it ASAP. We showed up at 10:15 to get our 2 tandem kayaks. Jeff and another employee helped us load it onto the top of our Nissan Altima, taught us how to load it, and told us where to park to get to the sand bar. We were off within 15 minutes. The kayaks are a lot heavier than I expected. They mounted them with ease but it was much harder for us to do on our own. It isn't hard in terms of the order to do everything or how to do it, but it was hard just because it is heavy. Overall I'd rent from here again as long as you have strong people to carry the kayaks. The rental for Kaneohe sand bar must be a full day rental (we used about 4.5 hours but would have felt rushed to get it back in 4 hours). It includes an anchor as well. It was $75 per tandem kayak + tax for us.

Review for Windward Water Sports 33 Hoolai St, Kailua, HI…read more96734 Owner/Instructor: Jeff Tobias On August 31, I contacted Windward Water Sports, owned and operated by Jeff Tobias, regarding a kayak rental. Since it was a Sunday and most other rental businesses were closed, we reluctantly went with this company -- a decision I sincerely regret. From the outset, the experience was chaotic and unprofessional. Calling ahead yielded little useful information; staff were unclear, unresponsive, and seemingly uninterested in helping. We were forced to book online due to the lack of timely or reliable communication. Upon arrival, we were issued kayaks and life vests that were in poor, unsafe condition. The life jackets were tattered, worn out, and looked completely unmaintained -- a major safety red flag. It's clear that this business does not prioritize safety or equipment standards. There was no proper safety briefing, and we received no warnings about the unfavorable weather or ocean conditions. The water that day was rough, choppy, and unsafe -- especially for first-time kayakers. No one at Windward Water Sports made any attempt to reschedule us or even disclose these conditions. A responsible and ethical business would have recognized the risk and acted accordingly.The parking at the launch site was disorganized and overcrowded, costing us nearly an hour of our already limited rental window. What should have been a 20-minute paddle to the snorkeling area took over 90 minutes due to the dangerous wave activity. Once we arrived, visibility in the water was zero -- snorkeling was completely out of the question. To make matters worse, on the return trip, one person in our group capsized and could not reboard their kayak without assistance -- a terrifying experience that further reflects the lack of proper safety measures, briefing, or equipment quality. After this ordeal, I requested a partial refund, understanding that we used the kayaks briefly. I was met with a flat denial. The justification? "Business has been bad." That is not a valid excuse. It is completely unacceptable to prioritize your financial struggles over the safety, experience, and basic rights of your customers. At this point, given the unsafe conditions, defective equipment, and the lack of disclosure or professionalism, I am demanding a full refund. That is the only reasonable and ethical course of action. Jeff Tobias needs to do the right thing and issue a full refund immediately. This wasn't just a poor experience -- it was negligent, unsafe, and unethical. I will be filing complaints with relevant consumer protection agencies and posting this review across all major platforms to warn others. Avoid Windward Water Sports. Your safety and your money are worth more.

I came here every day during my stay in Kailua! I couldn't get enough of their coffee and warm…read moreatmosphere. Their cold foam is fantastic and their specialty drinks have something for everyone to love.

OMG, this is a new find and I love this place!…read more This has quickly become one of my favorite cafes in the east side. The vibe is peaceful, aesthetic, calm, and welcoming, the baristas are incredibly kind, and the drinks are consistently excellent. So far I tried their matcha latte with almond milk and monk fruit and it was tasty, and then also had their version of the shaken espresso. The baristas aren't snobby and willing to customize your drink to fit your preferences which is great! They also have Wi-Fi if you need to work, cute merch, and plenty of space to relax. It's one of those places where you walk in and immediately feel better. I'll definitely be back again and again!

While I'm never shopping for bikinis, I always stop in the shop because they have great cover-ups,…read moreaccessories, hats, beach bags, and other beach items. Plus lotions and soaps. For those looking for bikinis or swimsuits, they have many styles, colors, shapes, and lots of designer brands too. There is also a section for the kids. Easy parking right on street out front and next to other boutiques and an art studio. Definitely worth stopping in!

I have spent a lot of money on this website but I will never shop with them again. Their bikini…read moresizes are not accurate and they only provide you 14 days to make a return/refund. If you are about to go on vacation do not buy a bikini on this website! if it doesn't fit right and you don't have time to return it (aka, you went on vacation) they will deny your request to return a bikini that doesn't fit!? Make it make sense.