I have been doing my nails here and lately the service and just quality has gone down. I did a French powder manicure and my nail broke in 4 days. When I came to fix 1 nail, the owner was nice but the nail tech was very nasty. Couldn't find the color. Honestly if your prior tech does a bad job salon should be understanding and fix it. Was very unpleasant experience and vibe. Will not be coming back. read more

This review is only for the eyebrow threading by Rupa. Came here on my lunch break for a quick threading job upon referral of a coworker. Rupa has a very small room in the back of the nail salon , with a single chair . As this was a weekday afternoon, there was no wait and I walked right in without an appointment. She was great, and applied adequate amount of pressure. No tugging or clipping on my skin, which should always be standard but now is a plus! The job was quick, as she was done in a little over 5 minutes. While she did not offer any lotion or gel afterwards, I saw that she had it available on the counter. I had absolutely no redness afterwards, and was able to go right back to work. Maybe that's why she didn't offer it. Eyebrow threading was $12. Will definitely return. read more

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Love this nail salon! I honestly can't say enough good things about this place! It's by far the best in the area. Every time I go, no matter who does my nails, I always leave super happy with how they turn out. The team is so friendly, and they really take their time to make sure everything looks perfect. Whether I'm just getting a basic mani or something more intricate, they always nail it! If you're looking for a great place to get your nails done, this is it! read more

T & A Serendipity Salon - My valentines/birthday nails! - Nail Salons Near Me - Queens, New York

Rude and nasty workers. Came in to an empty salon and they still took forever to soak and do nails. Staff is so rude and makes client feel so belittled. Wouldn't even give 1 star! read more

My neighborhood nail salon very busy place. A little loud at times. I love to be in a quite relaxing place. Sometimes it is quite. The ladies and the gentleman are very professional and they take care of their customers. read more

The best place at forest hills. Very beautiful place and very clean. I'm so happy with my nails read more

T & A Serendipity Salon - Nail Salons Near Me - Queens, New York

If you are getting gel polish removed avoid this place. They shaved off not only the nailplosh but the top layer of my nail. I see the dents in my nails and they are so painful and weak. I got home and put on nail strengther and all my nails burned so much I had to remove the polish. My nails are all red and in pain from how much they shaved off of my natural nail. Never going there again. read more

Great nail salon!!! They are clean, I'm a very picky person specially with my nails. Highly recommend it. read more

T & A Serendipity Salon - Nail Salons Near Me - Queens, New York

So happy I stumbled upon this lovely salon! I only trust them with my nails! The staff here are always so helpful and patient with choosing a color. My manis always last and constant compliments on how great my nails look- nice little boost to get me through the day, I'll take it :p Rupa always does a great job threading in the back. What a talented sweetheart she is! All in all, the ladies (and gents) are so personable and keep me coming back. So glad to have you in the neighborhood [sorry about my pic quality, I need to remember to take pix when I get em done!] read more

T & A Serendipity Salon - Nail Salons Near Me - Queens, New York

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Finally a reliable salon in Forest Hills! Super happy with my nails, every single time. The powder gel lasts weeks, without chipping or lifting. Best gel powder place in all of Queens! They are always busy so make an appointment or be prepared to wait, even a long time. read more

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Neat clean and hygienic They can do Better with communication skills They are good at their art though Good work read more

Thank you, Tina! I love them. Professional service, patient and exactly what I asked for. read more

T & A Serendipity Salon - Thank you, Tina! - Nail Salons Near Me - Queens, New York

Three and a half....because they don't give you the requisite 30 second back rub at the nail drying station. And there's not enough attention paid to removing callouses from heels. Otherwise no complaints. Nice polish job (French as always). Friendly. Clean. New. Will come back and will recommend. read more

T & A Serendipity Salon - Business card - Nail Salons Near Me - Queens, New York

Too expensive the nail salon de charge too much money, pedicure and a manicure is completed in 20 minutes. The work is very poor ,Is like working in the factory, I would not go back again to this nail salon. read more

Went there my very 1st time and did not like the vibes at all!! The boss Tina was extremely rude!!!! Waited 2 hours to get my nails done even tho I had an appointment Not coming back here read more

Did powder manicure twice here in my first two experiences at this salon which is only a few mins away from me and I just found them on Yelp. The pricing is great, $35, just wish they had more rare color options! Soak off is free too which is a plus. I got converted to powder by them because my nails kept getting weaker from regular gel and powder is healthier and last longer. So far liking it although the process takes longer. Only one star off because sometimes the table and tools can appear unhygienic and messy. And the wait while you soak is really long. But I've only been here while they're busy. I speak Mandarin with the technicians and they're really friendly! My regular spot now. read more

T & A Serendipity Salon - White with chrome on accent nail. $5 extra for two nails. Not bad at all! - Nail Salons Near Me - Queens, New York

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I showed up on a Friday night and got a regular gel polish. It was a great experience and I was fully satisfied. I thought I found a new nail salon! By Tuesday night, four days later, the gel started to chip from the edges so I took pictures and called the salon. I spoke with Tina first thing Wed morning and she asked when I could come - I told her Sunday and she said OK ! (I work and I can't make it there on a weekday). I offered to send her pics so she doesn't think I'm crazy and she said to send them to her which I did. She said okay ! I then texted her on Sat to ask if I could come on Sat instead. She said yes. I show up and I said I was the girl who texted her. She said oh it's you ! I sit down and the lady who did my nails last week comes to remove my gel and I also tell her how my polish chipped by Tues. I proceed to get an entire speech about how it's better to get powder gel because no one gets regular gel anymore and how it's better the more you do regular gel because apparently my nail bed was too clean ?!?! So I get convinced and thought ok I'll just pay the difference. NOPE. I go to pay and remind Tina that I'm the one with the issues and she acts confused and then finally oh okay then you just pay $30 instead of $35. So I get a $5 discount because my gel last week was terrible and I had to re-do it again ?! She then tries $28 the price of the gel polish she wants me to pay - and finally she's like $25- just pay that. I'm not haggling ! I told her that when she ask me when I could come back I assumed she would cover me. She replies that she would if I came back earlier (when I told you specifically I would come Sunday and you said OK ?) because she could have fixed it ? Does the attached pictures look fixable ? The thumb one chipped halfway a day later ! And she also then said that she didn't know it was me when she had my polish removed - meanwhile I texted you in the same thread ! It isn't MY job to keep track of your text messages. Beyond annoyed right now. In the past week and a day I have spent over $100 at this salon - I spent $30 today and $34 last week on my hands.... $64 on nails because they cannot get it right. Had she told me straight that she would charge me I would not have came back and spent additional money doing my nails. This is NOT how you run a business and not how you keep customers. I am not planning to return. It's unfortunate. The ladies at the salon are good but this entire experience left a bad taste in my mouth. Not cool at all. read more

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Terrible customer service u would give them a 0 start if tht was an option!! They don't know how to talk to customers and talk about u infront of u in their own language!!! Pool customer service read more

Not sure they this place has such good reviews. This is not the worst gel manicure I've ever gotten by it's far from good. She got polish on my skin and the light pink is slightly see through. First, this place is tiny and loud and so crowded. Far from a relaxing place. I'd say it was medium to not clean. The manicurist kept making a comment about my short nails which obviously I know I have short nails so stop bugging me. Manicurists that to me all the time but she said it so many time it was rude as heck. She pissed me off so much I didn't tip well. read more

T & A Serendipity Salon - Nail Salons Near Me - Queens, New York

I have come to this nail salon so many times and every time I come there it's only gets worse. I will no longer put up with the disrespect and rudeness for basic quality service. I came a little earlier then my appointment which was at 11:30 for a soaking. They didn't begin my soaking and made me wait until 11:30. Soaking should last l thirty minutes, I soaked for an hour. Once that was done I proceeded to ask my nail tech, idi for French nails with a clear pink or a nude pink and she was only giving me an option of a white pink for an under-base. She begins to get an attitude with me and tell me to find it myself. While I was looking she asks me to go and sit in a different chair so she can take her next client WHICH WOULD HAVE MADE ME WAIT ANOTHER HOUR!? instead of helping me pick the base I asked for. as if I was the one holding her up to begin with. I made it easy for her and just picked a solid nail color to at least leave with semi nice nails for my two week trip out of the country. As she is doing my nails I notices some were being filed crooked. I pointed it out to her and she became more irritated with me instead of fixing them. As I go to pay they tell me it's $58??!!?. I told the lady I didn't do French I did a solid color (French is 60$). So when the lady told me $58 I was confused. I usually going to then for tip with gel powered and I always pay $48 and that's with soaking included. She started up-charging for things I never paid more for. For example this salon never charged for shape And she goes on to tell me $5 for shape, 5$for soaking, extra for tips. I know their prices and she points to a sign which states nowhere none of these things. I payed and left and will never be coming back. I recommend you avoid this salon. if I could've gave them a negative rating I would've. read more

Only used to go to this salon for convenience and they USED to do a decent job but not anymore. They charge you a lot and do such a mediocre job. Not worth the money at all. You can find better nail salons for the amount they charge. read more

I like how it was close to home, I did not have to wait long to get seated, good color selection and overall satisfied with the wear of the dip nails. However I was not satisfied with the shape of the nails - my nails ended up looking too "flat" when I wanted more of my natural curve. I had also come here previously for a pedicure service. The water temperature in the tub was only lukewarm, not close to being hot. I would have preferred to have hotter water when getting my pedi done. They were using regular nail clippers when they should be using nail nippers to cut the nails. They were not thorough when cutting nails as I would have liked, and the small details were overlooked. The foot filing was breezed through, and they did not get in there to clean underneath the nails. read more

Worst pedicure I've ever had in my life! Very disappointing. The girl took an hour and she didn't know how to clean cuticles or speak any English. She was probably learning on me. I had to go home and clean my own cuticles and corners. Sucks because they are literally a block away from my house. Definitely won't go back. read more

I would say the worst place I ve ever tried! I am not the one to write a bad things ,but here,I have to...this girls are far away of good customer service...I ll start from my appointment which was at 1.p.m,I was there exactly on time and they put a polish remover to soak my nails...it took them 1 hour))) because meanwhile she did a pedicure... Then she staarted with my nails ,she was in rush,and was angry when I ve tried to explain what shape I wanted(talking her Chinese language to another girls).. ALso when she removed previous manicure she thinned my nails so that it was like a paper.Well .. .during the week after her amazing manicure I ve broken my 2 nails (1 in the middle));(((uticle is horrible ... I had to pay to remove this sh...,and do another manicure ..,just trying to treat my nAils with special procedures cause they are never been in this condition .The girls name is Flora))and the nails photo I am gonna attach .thank u ,never come back and also would never recommend this place... read more

T & A Serendipity Salon - Nail Salons Near Me - Queens, New York

I love this place! The renovated place looks very modern and neat. They had a nice selection of colors to choose from. Idy did my nails and Connie did my pedicure. I was really pleased with both! Not only that i was in a rush but they were able to get it done without compromising quality. I already made my next appointment with them! read more

Negative reviews on here are shocking. I've been coming here to do powder gel with my mother, as well as pedicure and wax since they opened. They have always been efficient and produced high quality work product. Nails are always perfectly shaped and can go three weeks between appointments with not a single chip read more

T & A Serendipity Salon - Nail Salons Near Me - Queens, New York

I went to do my nails because my best friend goes to Tina and Amy and to be honest I had the WORST EXPERIENCE . My appt was at 1pm , I got there early and Tina said ur early you gotta wait until 1pm . I sat I waited but they took me at 1:20 pm . The place was dirty very disorganized and very unprofessional. I left very unhappy . Plus they way they treat the clients is horrible , they don't work for FREE. I will never again go to this place . read more

Horrible! Disgusting! They cut all my cuticles left me bleeding. Didn't cut my nails the right way. Just simply ridiculous! There clippers aren't even sterile. First and last time here! Becareful! When I complained they gave me another lady to do my manicure and that lady did a horrible job as well. I don't usually leave reviews but today was just one for the books! I don't know how there in business! Don't recommend at all! read more

Don't come here. The service is sh*t. Always late for appointment times, rushing through your whole service. Paid for a pedicure but what I received was a polish change. She barely touched my feet/legs (and I have nice legs). Overheard a woman telling the staff she got an infection the last time she was there on my way out. I will definitely not be back. read more

The best salon. Attentive, kind, clean, always a great job. You know its good by the amount of business they have.

The worst salon I've ever been to in terms of service (or lack thereof) and my nail polish chipped on the same day. Never coming back here.

When I first started coming here I was happy with the service I received because I made an appointment and didn't have to wait too long to get my nails. After a few times I've noticed they don't treat all their customers the same and I felt rushed every time I made an appointment. They don't appreciate your business. And in addition when you tip them they never say thank you as if it's not good enough! Poor customer service! read more

Came in for a quick manicure on Thursday and I got lucky and they took me right away. The place is kind of small but nice and clean. I can see how it probably gets really packed on a busy day. I got a regular pedicure for $18. Ouch. I usually get mani pedi for $20. My pedi was relaxing and she did do an ok job. It's a good place for a last minute emergency stop since it's so close to home. read more

THIS IS MY SPOT! My best friend has been getting her nails done with Tina and Amy for a very long time. I finally decided to come to this place because I was in need of a new nail tech, and I'm so glad that I did! The extensive varieties and options of colors that this place has is the absolute best, they're very trendy and innovative. Being that I love everything glitter, chrome, and shine- I fell in love with this place. The varieties and different options are great, as well as the prices for the service you're getting. This place is very clean and very well kept, it looks very new. The ladies here are always busy (I always make appointments) and I have never waited long before being taken care of. It is a very relaxing atmosphere and the attention to detail is a plus, the ladies here always steer me in the right direction and truly do the best that they can, and also give me tips and advice regarding the style I should be getting to maintain healthy nails. Tina and Amy are great, every time I come here l see how many customers truly appreciate them, needless to say I am one the many happy customers here. PS: I got my nails done recently (sns powder) and I broke 2 of my nails at the gym, a week after getting them done. I called and made an appointment, I was seen the very same day and I was not charged! I really love this place and will continue to be a customer here. Recommend 100%! read more

AMAZING service! They do a fantastic job making their clients feel welcome and also at doing ombré nails. I highly recommend this nail salon and it is reasonably priced. read more

T & A Serendipity Salon - Nail Salons Near Me - Queens, New York

Just had a full pedicure and massage and it was wonderful. In fact, it was probably the best pedicure I've ever had. Great service and super friendly staff. read more

The work is good but the wait is the worse . There is only 2 people that do a great job but they are always busy and over booked , at times rush you . Even when I get an appointment they don't see me on time and I usually wait about an hour . read more

Me and my mom have been going here since it opened. A lot has changed since then. They are definitely busy so it's always best to make an appointment in advance.. I usually call a couple days or a week in advance. Edi is amazing with powder gel, I only go to her. As for pedicures I've pretty much been attended to by all of their workers and it's pretty standard overall, nothing to wow about. There was a lady there; Coco, who was amazing but I haven't seen her working there in a while. The reason why I haven't gave 5 stars is because it's apparent that the cleanliness factor has gone down. They were much cleaner before but I guess because they're so busy it's harder to maintain. Nonetheless this is important and they should take the extra time/money to keep the place clean. They also changed their seating to stiff uncomfortable dinner chairs at their manicure tables and there's less seating if your waiting to be attended to. Another reason is the past couple of times I've gone it's been uncomfortably hot, I know it's the beginning of June but we've had some hot days! Please make your clients comfortable and crank up the AC. Especially for ventilation at least. I've had to ask for them to have the door open. These women definitely work hard and have some tough clients. Fixing these small issues would make them the best nail salon in Queens! read more

I got powder extensions done and my nails look amazing! Everyone here is super nice and really know what they're doing. It's a beautiful new place and I will definitely be coming back since I live so close. Highly recommend to schedule an appointment since they're very busy and new to this area read more

T & A Serendipity Salon - Nail Salons Near Me - Queens, New York

T&A is the place to go if you want QUALITY manicures and pedicures....the ladies that run the place Tina and Amy take much pride in their work, I followed them from another place they worked at and would follow them anywhere, they care for their customers and take their time to do a fantastic job, CONGRATULATIONS TO YOU LADIES....I look forward to my next work of art! read more