1. Rio Wax Center

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Forest Hills, NY

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Rio Wax Center

4.9 (109 reviews)
ModerateWaxing
Closed • 10:00 am - 7:00 pm

By appointment only

Updated over 3 months ago

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4 months ago

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3 months ago

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7 months ago

Excellent service.clean place.very pleasant customer service.was very comfortable during the service.

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2 years ago

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2 years ago

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2 years ago

Amazing wax place !!Cleidi is so friendly and professional. All in all always VIP service!! A Must place to get wax!!

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2 years ago

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6 years ago

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4 years ago

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3 years ago

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7 years ago

Had my first undearm wax' will be back again nxt month. I love the place, nice and clean.

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8 years ago

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8 years ago

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5 years ago

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9 years ago

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9 years ago

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8 years ago

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5 years ago

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11 years ago

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Review Highlights - Rio Wax Center

“I have been going to Cleidi for over a year and I absolutely love her personality and attention to detail.”

Mentioned in 78 reviews

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You might also consider

European Wax Center

European Wax Center

4.1(353 reviews)
0.3 mi•Forest Hills
•$$$

I had such a pleasant experience at this European Wax center. Nellie and Val were extremely…read morewelcoming and nice at the reception counter. They broke down the payment plan for me and even asked exactly which dates I wanted to pay and were considerate of expenses during the holiday season. I rolled out of bed and came into this establishment and often times when you're not put together people tend to treat you less than, but they treated me even better. Also my wax specialist Albina was so professional and gave me such great advice on cleaning up my ingrown. She was so kind, started conversations, made me feel so comfortable and cared for. Loved this experience, thankyou again ladies!

The manager of this location should not be in a customer-facing management role. Throughout the…read moreyears I've been coming here, I have consistently found her to be rude, dismissive, condescending, and unprofessional. The reason I continued coming back was because my waxer Dolly, was wonderful. She was always kind, skilled, and made every appointment a great experience. Unfortunately, every interaction I had with the manager was the complete opposite. I didn't interact with her often, but each experience was worse than the last. What is most disappointing is that this is not an isolated issue. There are multiple reviews from other customers describing similar experiences with her. During one of our interactions, she told me she had been the manager for four years, and despite the ongoing complaints reflected in those reviews, the level of customer service I experienced never improved. For a business that relies so heavily on customer relationships, the way customers are treated at the front desk is just as important as the quality of the services being provided. It's unfortunate that such a positive experience with the estheticians is overshadowed by poor management. The final straw came when my services were canceled because of a private conversation I had with a former employee. That conversation was never made public, yet it was shared with management and used as the basis for ending my services. I found it deeply unprofessional to act on secondhand information from a private conversation rather than address any concerns with me directly. Rather than reaching out to discuss my concerns or taking any accountability for my repeated negative experiences, I simply received a message informing me that my private conversation had been shared and that I was no longer welcome at that location. There was no phone call, no conversation, and no effort to understand or address the issues I had experienced. If you're considering this location, I encourage you to read the reviews for yourself. My experience was consistent with many of the concerns other customers have shared. A generic, automated response to negative reviews indicating "you're looking into it" does not resolve the underlying issues or improve the customer experience. I can wholeheartedly recommend Dolly and the estheticians who provide excellent service, but my repeated experiences with management have left me unable to recommend this location.

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European Wax Center
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Rio Wax Center - waxing - Updated October 2026

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