We own a local family owned business and my father called many places and Tool Shack was the only…read moreone to have the impacts he needed. The people were so friendly, and I got in and out quickly. Nice place, nice people, couldn't ask for more! We are better together.

Talk about good people! I don't normal write reviews but these guys are awesome! New ownership has…read moremade this place amazing was running behind on a job called them and David saved my ass! They dont do deliveries normally I don't think but he helped me out and brought me a 3 1/2 in impact socket in 20mins. Check these guys out!

I love this hardware store. I've been coming here since I was very young. I love this kind of…read morehardware store. It is the feel of old school Mom & Pop type business I like to shop at. Thank you for not changing to the signs of the times. Don't change a thing. Pros: great location, parking, nice employees, great items for sale. Cons: none Recommend:YES

This was my first time coming in. I have passed by so many times, but this was the time that I…read moreactually needed ammo and a pry bar at the same time and I really didn't want to go to 2 separate stores today. I walked in and it felt very much like the old hardware shop that I grew up going to in NC. I walked in and asked the guy if they had a certain ammo, he walked me right to it which was great then I asked if they carried pry bars and he showed me their location. I grabbed what I needed, bought both things, and was out in probably under 5 minutes. Pretty good prices for a small business and the man at the front was really nice. Overall, I would come back again.

Bernie's should change their name to Big Bucks Tools and fasteners. Cause that what you are going…read moreto spend is really big bucks. I have been going to Bernie's for many years now maybe 15-20 or so. But that was when I signed my name and they gave me stuff. Someone else was paying the bill not me. I will say that they carry just about everything you will ever need in the nail, screw and tool business thou.

Bernie's tool and Fastener has pull use out of a jam more than once. When you need it, he will get…read moreit to you. Anytime, any place. Thank you Guys.

Customer service is outstanding at this shop! I walked in to inquire about a new gas trimmer and…read morewithin 15 minutes I walked out with two brand new commercial grade trimmers. They took the time to understand my yard size and budget. I selected the echo-2620T for its long lifespan and added torque for thick grass. Mike at the counter took extra time to show me how to load the speed feed head, and went over the impressive warranty that came with them. Within minutes they loaded my new trimmers in my truck and sent me away with a free echo hat and Tshirt! I will purchase all of my outdoor equipment from Fla Ga .

Quick and easy, knowledgeable people very reasonable and reliable. Use them for most of our local…read moreparts.

Family owned and operated. Fair and honest. They give accurate repair acessments, but as with…read moreeverything these days it is higher than it used to be. I support them because I'm old school and hate the "disposable" economy. I believe in fixing things and am willing to pay for repairs/diagnosis if I am not able to do myself- even if the cost is approaching two thirds of the price of a new Echo/Stihl.

My Echo chainsaw quit cutting so in frustration I was off to HomeDepot Middleburg to buy a…read morereplacement. After unsuccessfully searching on my own for my target purchase, I asked the Customer Service Desk to check inventory for the saw I was trying to buy. The girl said "yep" we have 6 and they are back where I had just spent 20 minutes looking. I shared that I wanted to buy the saw in question so it was interesting she did not offer to have someone go and simply bring it to checkout for me. We were after all talking about a $400. plus tax purchase. I guess she expected the 70 year old man standing there holding his American Express Card to climb up the racks, dig through the HD inventory, find the saw, climb down and then drag myself through self checkout. All for the privilege of making a $400. purchase and not inconveniencing any of the HD employees standing around chatting at 8:00 AM on a Saturday. I decided that being an unpaid employee of Home Depot was not a good job for me so I passed. The morning was now heading toward noon and remembering that American Sharpening was open on Saturday, I decided to give them a visit. American Sharpening sells chainsaw parts (unlike HomeDepot) so I thought I might just try and repair the unit myself. The lady behind the counter had the part I thought I needed but still took the time to ask me what the problem was with my saw. After explaining my issue she said my problem would not be solved by the part I asked for and suggested I bring the saw in. (Interesting note: Saturday AM. Cheerful idiot comes into your store and asks to buy a part that you sell but you still take the time to be sure it will solve his problem. Please do not expect that to ever happen at a "Big Box" store) Given new life on repairing my equipment, I drove home quickly and after gathering up my saw returned to American Sharpening. A gentleman greeted me and, since the lady had taken the time to share our conversation, he immediately started checking the saw for some basic issues. It turns out the saw's lack of performance was due completely to operator error which the gentleman quickly rectified. In addition to a repair he also added a much needed tutorial on how to prevent this from happening again and some always good reminders on safety and the potential dangers of chainsaws. My wife would have loved this guy. If knowledge is power this gentleman might be the superman of chainsaws. As if having a repaired saw and new found knowledge on it's operation was not enough I had to almost force him to take any payment for his assistance. American sharpening has some unusual hours but the gentleman repairing the equipment has forgotten more than most folks will ever know about small engine repairs. Friendly, in a good country sort of way, and knowledgable about their products would best describe American Sharpening. Please give these folks a try, and I believe you will be glad you did. If nothing else a visit to American Sharpening will keep you from climbing on the "self service" racks at Home Depot and that is certainly a good thing.

Passed by on Old Dixie Highway and saw this specialty tool and they had a Makita Tools event, in…read morewhich they showcased new specialty products for 2026. These are high-value performance tools and they are known to be the best in the construction/landscaping industry. Awesome service from Mr. Kevin as he showed me different parts and tools at the store. They don't have a store like this in Jax, so come on by if you are looking for high quality tools for your project.

Love this place! It was the only place I could find the cabinet handles I wanted in all the sizes I…read moreneeded. The staff was so helpful in design and choices. Thank you!

Builder's Choice is the place to go for any of your lock, handles, knobs and anything cabinet or…read moredoor related needs. They are extremely helpful and Jim (the owner) is so knowledgeable on all the different brands he carries. Since we moved in to our retirement house, I've used them over the last couple of years, replacing all the locks in my house. I'm pretty particular about brand and model selection of my locks and Jim was most helpful putting the order together, making some great recommendations. Thanks Jim.

The absolute worst customer service ever!!! I ordered a $12,000 fireplace in May and it wasn't…read moreusable until February!! They were hard to work after the sale but the installer was very professional when he finally finished it.

Isaiah was very thorough by explaining how to use the fireplace electronics, troubleshooting…read moresuggestions and maintenance. He was courteous and respectful.