Cancel

Open app

Search

Proctor Ace Hardware

4.1 (37 reviews)
InexpensiveHardware Stores
Closed 7:30 am - 7:00 pm
Updated 1 month ago

Proctor Ace Hardware Photos

You might also consider

Recommended Reviews - Proctor Ace Hardware

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

All seized up and somewhere to go - took it to ACE!
Andrei P.

As the start of the year 2022, over the cold weekends, we have been replacing our carpets with wood floors as having all that dirty buildup of dust and nasty gunk plus dog hair everywhere! We have been using the Miter/Samurai Saw blade to cut the wood planks which our friend let us borrow for over 3 months and now that the job is finished, I wanted to change the "10" inch circular blade as it has become quite dull, but can still cut slowly though. We just want to do the right thing and replace it. Saved up some $$$ too than purchasing one or renting them at the Home Depot. My partner and I tried to remove it and even followed the Youtube video on the specific saw as it is a Hitachi C10CFH2 as the Allen wrench we had on was the proper fit and size but still won't let it turn as we tried multiple times and we don't want to damage the head as it is so seized up. Next day, we took it to Proctor ACE Hardware at 5273 University Blvd West and went straight to the customer service and they immediately went at it and yep - they told me it was pretty seized up as it was overtightened all right. They had to drill out the screw to get it out and would be easily replaced as the store, lucky they have the part and after 30 minutes it was back to normal with a fresh blade DeWalt "10" circular blade that I purchased from the store and I did not even have to pay them for the labor, is there at least a tip jar? Awesome sauce! We are very grateful for the staff especially to Mr. Rodney, who did most of the nitty-gritty, Emrah for being so communicative and Mr. John for taking me to the right department. Next time I have any tool issues or need to buy gear (the prices are very good as may items were on sale, especially the gardening items, Spring is coming next month sooo... I would definitely go to ACE - The Helpful Place :)

Kerry C.

This is a good, solid Ace Hardware store. I come here once in a blue moon with a friend and am always impressed with the variety of goods, the organization and cleanliness, and the friendliness of the workers. My friend is always looking for something odd and, I swear, he always finds it here. This last time, he was looking for a specific glue and not only did they have it, but they had one of the larger selections of glues that I have ever seen of almost every variety possible. Better than other hardware or even craft stores. I highly recommend this store if you are in the area.

Robellini palm
Stephanie M.

Arlene seems like kind of a legend based on other reviews and now that we have visited this location we couldn't agree more! Stopped in last week for their big plant sale before their new greenhouse arrives and she was a doll. So very friendly and helpful. They have a large selection of indoor and outdoor plants in their nursery area. We got a number of great plants that trip. Dogs are welcome here, too!!

Sticker price was on the box and on the shelf.
Miguel G.

Poor customer service. I was under the impression that I was getting a great deal. As a customer I'm not expected to check the SKU. This was clearly done in error by an employee not "a customer ". There was a sticker price on the pump "which was removed at the register" as well as on the shelf. I get to the register and it's ringing up $419.99. I was even willing to take the store brand at that price only a $20 price drop. Nothing. Very dissatisfied with their customer service "management" the cashier was nice.

Pedro S. M.

I have been to this ace hardware store so many times in the late 80's and 90's. I just came backs because i was looking for a fresh plant of marjoram. Well to my surprise after calling they had it. So i went there as fast as i could get there and got me two plants. The staff was great very knowledagle just like oldtimes before home depot and lowes. My god i miss those ace hardwares and nurseries. I cannot thank the two people who helped me how good they made me feel. I think if its plants i will come back to this hardware store. Miss this kid nda service

See all

7 months ago

Andrew was amazing in helping me with my sink disposal. He assisted me with patience although the store was closing soon. Thanks Andrew.

Helpful 0
Thanks 0
Love this 0
Oh no 0

21 days ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 1

4 years ago

Helpful 6
Thanks 0
Love this 7
Oh no 0

10 months ago

Val was amazingly helpful and patient with me despite my numerous questions and indecision. Would definitely go back!!

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Kerry C.
561
1003
5260

7 years ago

Helpful 17
Thanks 0
Love this 15
Oh no 0

5 years ago

Helpful 3
Thanks 0
Love this 4
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

4 years ago

Helpful 2
Thanks 0
Love this 2
Oh no 0

5 years ago

Business owner information

Photo of Eric S.

Eric S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Business owner information

Photo of Eric S.

Eric S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of Dawn H.
93
62
139

8 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

9 years ago

Helpful 2
Thanks 0
Love this 2
Oh no 0
Photo of S S.
0
45
2

4 years ago

Business owner information

Photo of Eric S.

Eric S.

Helpful 2
Thanks 0
Love this 1
Oh no 0
Photo of Maya C.
451
1227
4823

9 years ago

Helpful 3
Thanks 0
Love this 1
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Eric S.

Eric S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Business owner information

Photo of Eric S.

Eric S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Business owner information

Photo of Eric S.

Eric S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

13 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Jim G.
39
43
51

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Dean H.
10
211
259

9 years ago

I ordered on-line for in-store pick up. Fast turnaround. EXTREMELY nice and helpful staff.

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Don F.
67
4
0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Mark B.
251
1678
4822

12 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0
Photo of S C.
7
146
93

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Proctor Ace Hardware

Do you sharpen kitchen knives?

Yes, we do sharpen kitchen knives. Thanks for thinking of us!

Don’t See Your Question? Ask Away!

Review Highlights - Proctor Ace Hardware

Arlene runs the garden center, and she is full of endless knowledge about the plants and the butterflies.

Mentioned in 7 reviews

Read more highlights

You might also consider

Ray Ware Hardware

Ray Ware Hardware

(2 reviews)

$$$$

Westside

I had a very disappointing experience with this business…read more I needed a specific tub spout for a hotel fixture and explained clearly that compatibility was the only thing that mattered. Before placing the special order, I asked more than once what would happen if the item didn't fit. I was repeatedly assured that it would. When the item arrived, it did **not** fit. I had concerns as soon as I saw it, but was still told it would work. I returned the item as directed by my employer. The purchase was made with my **personal funds**, and now I am still waiting for my refund. The most frustrating part was the attitude during the return process--it felt like I was inconveniencing them, even though the item did not match the assurance I was given. If you're placing a special order here, make sure you get the return policy and compatibility guarantees **in writing**. Clear communication and timely refunds should be standard. I hope this situation is resolved soon.

Don't be fooled by the name of this store. RayWare Hardware is far from your usual corner hardware…read morestore. Rather, it's an upscale cabinet and door hardware, unique sinks, swanky mailboxes, lighting...I could go on...hardware "gallery" of sorts. My husband and I popped in one afternoon, as we are looking to modernize and upgrade our kitchen lighting. Karah, the sales girl who promptly greeted us, was knowledgeable, helpful and offered us additional catalogs to browse. (She even sent us home with several.) I loved all of the cabinet and door hardware they have! There was everything from lizard handles to whimsical fiddlehead ferns. I could have browsed them all afternoon! While their selection [of most everything] is lovely and mostly on the more unique side, it is all quite pricey and likely outside of our rather small reno budget. But go and check this place out! I'm glad we finally did.

Rockler Woodworking & Hardware

Rockler Woodworking & Hardware

(4 reviews)

Southside

I love Rockler! I was driving through the town center. When I saw they were opening and I was…read moreecstatic. This brought back memories from my childhood and working on wood projects with my dad. So when I saw they were opening, I called my dad and said we needed to take a field trip. The first time we walked in, we were greeted by the wonderful and knowledgeable staff. I was looking for an exotic wood to make some shelves for my kitchen. Since they were going to be open shelves I wanted them to be something special. The staff or wonderful with recommendations, but really I just wanted to find something that spoke to me. Yes, I know they can sound odd but I'll avoid for some reason. The staff were so patient while I took two hours looking at wood. Once I picked out what I wanted, we were able to talk to one of the managers about having specialty cuts made. Since I do not have a workshop we ran into some hiccups along the way as we were working with a wood in a humid environment. However, everything was sorted, the staff took great care of me and my wood selection and I got my wood cut and it looks wonderful. I am starting my project soon and I cannot wait to finish. I know I will be back to Rockler time and time again. I am so excited. They are here and I can't wait for other people to explore with them. They do offer classes and woodworking, and also with epoxy. The classes can be scheduled I believe online or by calling them. They do have handouts as well. I am excited to take a class or two and learn some new stuff if you have some time and want to explore somewhere new or if you just love woodworking or looking at really neat wood or tools take a trip to Rockler, you will love it. They are exotic wood selection is amazing. I found some beautiful Tiger Wood. They also have many specialties that you will not find many other places such as Purple Heart or yellow Heartwood. You will be inspired just walking in.

If you are into woodworking this is your toy store. They have everything you need (and some…read morethings you may not have known you need) for any project you are working on. The staff was extremely friendly and helpful. Add on classes to show how to use some of the tools and the place is great for the novice too.

Johnstone Supply - logo

Johnstone Supply

(3 reviews)

Riverside

I had an extremely unprofessional experience with the branch manager, Chad Walton, at the Johnstone…read moreSupply location in Jacksonville. I called to inquire about becoming a vendor and briefly explained my goals within the air‑conditioning industry. His immediate response was, "We don't deal with that--go somewhere else." I called back to clarify my mission in case there was a misunderstanding, but he repeated that he could not help me and ended the call. Rather than providing a professional explanation of their vendor requirements or directing me to the appropriate contact, the conversation felt dismissive and unnecessarily hostile. The few questions he did ask came across as interrogatory and condescending, which was surprising and disappointing for a company of this size. If this interaction reflects the level of professionalism and customer service at this branch, it raises serious concerns. My experience with Chad Walton was rude, unprofessional, and far below the standard I expected from Johnstone Supply.

Went to Johnstone Supply to pick up a motor. Installed it, and it turned out to be the wrong one…read more Went and picked up another and had the same issue which resulted the whole hander to be replaced. Tried returning two perfectly good motors and was told they don't accept returns. After suggesting they should tell people that or have a no returns sign, I was told they told everyone. Yet I was able to purchase two motors and never was told once. Do not recommend.

Proctor Ace Hardware - hardware - Updated May 2026

Loading...
Loading...
Loading...