My driver side door was not closing due to driving it door open into a metal barrier, denting the…read moremetal right under the latch so it wouldn't catch. I put in a yelp request for repair and Jorge reached out very quickly. He even offered to come in a bit early to get it fixed and did the repair very quickly at a great price. If I need any other repairs I will be coming here again for sure, highly recommend.

Great response time and left car looking great. Really appreciated the house call to look at damage.read more

Chet and his team are excellent!! They take extreme pride in their work and go above and beyond the…read morecustomers expectations! Took my GMC Yukon Denali for a very large dent hoping to not have to go to the body shop! After they were done, I couldn't even tell where the dent was! Highly recommend them!!

I took my truck into this establishment recently, Chet and his team were really professional, this…read moreshop was very helpful with my insurance claim for hail damage, was very reasonable with their price, end product was perfection. Will use this service again if needed in the future. Thank you El Paso Dent Repair. Kevin C.

After windshield got replaced, the chrome trim that goes on the top portion of the windshield was…read morebent and install incorrectly. After a few calls, the company did replaced it but not installed correctly. They came again, and replaced but installed wrong AGAIN. After the third time, I was ignored and my calls never returned. Not recommended at all.

The company took our car on three different occasions. The first was for three weeks where no work…read morewas done to the car. The second time they took the car they only did half of the work required. The third time they took the car was for about two weeks. They were suppose to finish the repair work and detail the car. Instead they brought the car back dirty, the repairs unfinished, and the inside smelled like cigarette smoke. Bottom line please find another place to have your hail repairs done. DO NOT USE THIS COMPANY!

There's 3 things that stood out to me about everyone I interacted with at E&R Automotive…read more 1. They all spoke to me like a human being, not a robot regurgitating a script. This made me feel like they actually cared about the specifics of my vehicle, not just a sheet of repairs to check off. 2. They were honest. Before I brought my vehicle in, I had called with questions about it first and a quote. As with any mechanic, they need to see the vehicle and run their diagnostic before giving an official quote but I knew a general idea of the repair so I was asking around to see what different mechanics charge for their labor rate per hour. I liked E&R enough to called them back but was given a different hourly rate from the first phone call. Without hesitation, the employee very genuinely and respectively said they would honor the first rate I was quoted. 3. When Eddie called me with the quote after the diagnostic and when I picked my vehicle up, he educated me!! He explained to me and taught me what the problem was and how that happens on different vehicles. He had already earned my trust but this just emphasized more so that he and his employees are trustworthy. Everyone I interacted here was respectful. The quality of work on the vehicle was exceptional. I could tell they were very thorough and tested the vehicle well after they made the repair to ensure it was fixed and there were no more leaks. I had taken it to the dealer before I took it to E&R and E&R saved me! I really just can't say enough good things about E&R Automotive, highly recommend!

Very responsive. I had my car in and back the next day. I had questions and they were patient with…read moreme making sure all of my questions and concerns were addressed. I will use these guys again for sure!