EVERY WOMAN SHOULD TAKE THEIR CAR HERE........EXCELLLENT SERVICE! CUSTOMER FOR LIFE. AS A WOMAN, I…read moreREALLY LOVED WORKING WITH TIFFANY MENEFEE, SHE WAS PROFESSIONAL AND ALWAYS KEPT ME INFORMED. NOT A SINGLE REPAIR WAS TAKEN WITHOUT MY APPROVAL OF THE EXPENSE. COULD NOT BE HAPPIER!!! I had looked at reviews after my accident and based on their Google reviews I chose Pronto Body Shop. I recently had my white Ford Focus towed to their shop in August 2024. Laura was really nice and got the paperwork started. Unfortunately, my insurance decided to total the car based on its age. I decided to go ahead and work on the vehicle instead of releasing it to the insurance and having the car junked. I proceeded working with the manager, Tiffany Menefee, who truly made me feel like she understood my financial situation. I was given two estimates, one to make the car drivable and the other for cosmetic repairs to the vehicle. This was done so that I could determine financially whether I could proceed to the next step. They were careful to select salvaged mechanical parts that were in good condition to keep my expenses low. They also worked in stages by first addressing the mechanics and drivability. They did not want to remove any of the damaged fiberglass paneling incase I could not financially proceed to the estimate for body work because it would have been impossible to get the fiberglass panels back on due to them being bent out of shape. They worked methodically to ensure that I did not exceed the mechanical drivability estimate, not only did they not exceed the estimate they had provided but the total actually fell under the estimate. This is how businesses should be run! No surprise overages where you feel taken advantage of. Because of their dedication to details and constant communication to verify any changes or charges I was able to proceed with the additional body work. Everything together was still under the estimates I was initially quoted and the work was excellent. As a woman, I have been made to feel ignorant by some mechanics when I have struggled to ask technical or mechanical questions. I have felt their impatience with my lack of knowledge. However, I was never made to feel that way by Mrs. Menefee. She went over every detail step by step. Every question was thoroughly explained in a way that I could understand. As a previous insurance adjuster, she explained how to proceed with my insurance and the process of obtaining a salvage title. I felt like she treated me like she would have treated a family member. She was patient, understanding and walked me through the whole process. I could not say enough good things about her or Pronto Body Shop. As long as she is there I will continue to take my cars there.

This is not my first time using Pronto Body shop. I was a victim of a hit and run and there was…read moredamage to my truck. I already knew who to call. Tiffany and her crew are experienced, and knowledgeable. They kept me up to date on the progress of the repairs and dealt with the insurance company to get the work done in a timely manner. Ladies if you're worried about how men take advantage of women when it comes to car stuff, that won't happen here. Woman owned and Tiffany takes care of everyone. My truck came back looking as if nothing happened.

They did a thorough inspection and helped me prioritize the most urgent repairs. When I picked up…read moremy car, Isaac and Andrew took 40 minutes out of their day to show me my old, worn-out suspension parts and educate me on what to look for and how to maintain them moving forward. Their willingness to teach me gave me valuable knowledge and total peace of mind that my money was well spent. I really appreciate how well I was treated, and I highly recommend this shop!

I called before for an oil change quote, gave my car details and was quoted $65. I drive 20 min out…read moreto try to support this family owned business, fees and all totaled to $76. For this price I couldve stayed in my neighborhood. I called to see if they'd be willing to readjust and they suggested I come back with the cash, again this should've been mentioned over the phone the first time around. It was a quick service, but as a woman I care more about honest auto service. Would not recommend due to their lack of transparency.

My experience with Caliber Collision (Montana location) was exceptional from start to finish. Jason…read morewas my mechanic/technician and he greeted me with a great attitude was super flexible with my schedule for drop off and pick up and kept me updated throughout the entire process. He sent me text updates throughout the process letting me know my car was continuously cared for every single day. John the GM was also engaged and super friendly when I dropped off and picked up my car. Everyone from the front desk clerk to everyone involved in my cars repair were friendly and kind. I highly recommended this place. They take the stress out of a usually stressful situation with their great attitude and communication.

Just picked up my car from Calliber Collision and I was very impressed at how my car looked. They…read moretook the time to keep me updated on the work and made sure the everything was done right. The best part was the communication, that is one of the best feelings in the world is knowing what is going on with your car. Thanks to Jason Trueblood he really helped with making sure things were done perfect and made sure to talk with the dealer who fixed my mechanical issues. Thx Calliber

Wow I am so happy and thankful to have found this shop !!! I have a 2012 mustang 6 speed that was…read morehaving clutch issues . I decided to take it to the dealership and got charged 2500$ when I got the car back I drove it and right away I knew that the clutch job they did was not done correctly . I was told to drive it for a few months and to just try it out . Well the clutch went bad they told me it was driver error . I let them know that I've only owned manual cars in my 35 years of life and that it was not driver error . Well they refused to fix it so I went to ammco they charged me 1800$ they kept my car for 2 weeks I get the car back and a few weeks later the same issue came up at that point I was going to just give up and sell the car however another soldier I work with told me about transmission of El Paso and to take my car there I took my car there they charged me almost nothing compared to the other shops and absolutely fixed the issue I was having my installing the clutch and flywheel correctly !!!! 10/10!!!

We were stuck in El Paso on a family road trip and dropped our transmission. Alex did everything he…read morecould to get us back in the road quickly and safely. Thank you Alex!

Great job, fair price, good communication. Highly recommend. My truck had a big dent/scratch and…read morelooks like new!

Great to work with and my vehicle looked like it was brand new and out from the dealer show room…read more Thank you

Please bring your cars here. I requested a quote and received it that same day. My mom's car was…read moreready sooner than we expected, and they did an awesome job. We are very happy with the end result.

For thr past 12 years i have been using JJ AUTO COLLISION. I have an Insurance Agency and i refer…read moreall my clients with needed body or painting work. .and have never had a complaint just thanks for referring. All have loved the work and very satisfied. All my family has also used them .

Great experience from start to finish. Irma and Herman were amazing, friendly, professional, and…read morevery communicative throughout the whole process. They made a stressful situation so much easier, and my car looks great. Highly recommend this place!

they don't really honor their warranty of their work a part came lose during the late afternoon…read morewhile driving took it the next day and was greeted with. "well I can't charge the insurance so all we can do is glue it." it's a real pitty because I would have recommended them until this. if you use them complain about it tiny detail they won't help you if anything happens later. Be extra careful I noticed the panels where slightly not flush but it wasn't noticable from not close up so I didn't wanna nit pick. Honest shame.