(2018) I was in a moderate accident in February. The other car drove away but unfortunately my car…read morewould not move. While waiting for the tow truck to arrive I called around body shops and searched various user review sites. Being new to El Paso I chose the one I found with the most descriptive reviews: Southwest Body Shop. I called ahead and sent pictures to the owner, Jesus, who was quick to respond. So I had the tow truck driver take it here. The process was pretty straightforward from there; where my insurance was actually the one lagging behind. The body shop had identified the issue and told me what they found damaged with my car within 24 hours whereas my insurance took a week to send a representative to see the car. After my insurance got their lives together the body shop began ordering the parts and the repair was underway. They kept me updated with daily phone calls, because I was antsy about my car, and couldn't wait to get it back in my hands again. The owner himself even sent me pictures of every part they replaced! TL;DR: Great communication, friendly staff, and descriptive updates about repairs from first contact to receiving my car back.

I'm very happy with my experience, they were very fast, efficient, and professional. They gave me…read morecourtesy calls throughout the entire process and the trailer came out looking exactly as I'd hoped. My endorsement I would recommend to anyone!

Took my car to them they kept it for 2 months didn't do a dam thing for ac job they couldn't find…read morethe problem so they said they took it to "a guy" he said it was the ac control module said they ordered it from eBay charged me 700 dollars for nothing car exactly the same keeps burning compressors out complete crooks stay away and this was the second time they charged for the job the first time the compressor burnt out in 2weeks cause they couldn't fix it exactly what he told me !

My car needed some urgent repairs, and they got me in and out faster than I expected. The team was…read moreincredibly friendly, professional, and gave me a fair price. I live on the other side of town but that doesn't matter. I'll definitely be coming back for any future needs and highly recommend this place to anyone looking for reliable and fast service!

Totally recommend! This is the second vehicle we have taken to Platinum Tint. We are so happy with…read morethe service and quality! We dropped the car off for our appointment and within just a few hours Rosie texted us to pick it up. The tint is perfect, you can see the detail and precision used when applying. Our last vehicle had the tint for 5 years and looked just as good as the day we got it. I'm sure this vehicle will be the same!

Best customer service ever!!!! I purchased weather tech floor mats January 2024. They were ordered,…read morearrived a month later from Weather tech. I have a Toyota van. The front seat mats were great, the others did not fit. There was a design issue from weather tech. I received my $ back end of September. All those months, Jerry stayed with me, was my advocate through it all. Excellent customer service!!!! -Rubalcava Client

Excellent service like this needs to be known to the community! Very reliable and fast responses. I…read morewas a bit worried taking my car to someone I don't know but the service here exceeded my expectations!! Satisfied with the service and my car is back to normal. I would've been completely out of a car but thanks to Cesar a huge weight was lifted!!! Thank you sooo much and I appreciate you! Will recommend to anyone I know who needs mechanic work!!

From the day I contacted Cesar about my car he was very professional, responsive, and helpful. The…read moreday I took the car in it had to be towed and he didn't have any issues with that he took my car in and performed a diagnostics confirmed that it was my water pump that had to be replaced and then also made me aware that my thermostat housing was going to need to be replaced as well. He worked with me found me the part for a great deal I went to go pick it up brought it back and he had it installed very easily. Once both parts were in he verified that no more leaks were present he showed me he started the vehicle and cleared off my check engine light. I felt safe and confident that I left my car in the hands of a great honest hard working man like Cesar I'm happy that my car is up and running great again I will most definitely recommend his services to my close friends. Not being from El Paso and still being new to the area can always add more stress to the situation of having car troubles but Cesar really helped ease that with the service and communication he provided thank you again I really appreciate it.

Got an entire paint job from here. I wanted a custom red color and they were willing to work with…read moreme to find the right shade that I wanted. Prices were great and they were fast! Got my car back in 4 days! Very happy with the way my car turned out and I've had TONS of compliments about the color!

Took my 2015 WRX STI to do a touch up paint on the rims and Edward Sanchez at Touch Up Texas did a…read moregreat job. Great personnel with great attitude and professionalism. Keep the great work!! I highly recommend the place.

They did a fantastic job making my car look brand new! Ernesto and his team are so friendly and…read moreaccommodating. Will be back over and over again for detailing and washes.

Great Service and were very accommodating to find a solution for my financing needs. I got a really…read moregreat deal and felt comfortable working with the staff!!

Professional and courteous service! Amazing work at…read morereasonable prices! Made a repeat customer.

Full Service Detail for my Collector Mustang. Beautiful job on a Special Factory Paint. Leather…read moreUpholstery cleaned up very nice as well.