I bought my spa several years ago from Capital Spas. I have stopped at the store when in need of…read moresupplies. But after years and years of faithful performance, this winter my spa was COLD! I called on the weekend, no less, left a message and a a repairman was out in two days! My spa is built into my deck and the access door is undersized. Kevin had to crawl into the little passage and then had to cut a new access door to get to the heater! I was so surprised that he did this all so well, in what I thought little time. If you want a place that you can be assured of excellent service, that will always be there for you, Capital Spas is the place to go! BTW, they also have other great things for your backyard as well.

The 2 men were eating when my husband and I walked in, 3 cats sitting on the table that they were…read moreeating on. Disgusting!! We told the young man what we were looking for. 2 to 3 Seater, with a lounge. He told us nothing was available on the floor. And he showed us a brochure with diagram. I asked what was the delivery expected time, and there was no real clear answer. The older man was very sarcastic. I told him I understood about the Covid delay. I want to buy spa, I'm seriously making a decision tomorrow. He continued to be rude about delivery time. I confronted him about how rude he was acting toward me.... he actually told me "just go" !!! OMG... really couldn't believe The customer service. He was waving his hand shooing me away. Stilling in his chair, mouthing off to me. It was very upsetting , he should be embarrassed. If he treats people this bad when they first come in. Can't imagine how horrible it would be to get your hot tub. They do not allow wet test either ! Note: I went into this website and I seen the hot tub that would be suitable. The young man was too lazy to show us. I see his response: read below and you'll be able to see that he continues to be rude. Very unprofessional! For the record I love cats and all animals. Just don't want them eating on top of my dinner table.

Khangs did a wonderful job. Their technician John was professional and efficient. I called khangs…read morein the morning and he was able to provide me with a quote and have my pool serviced all in the same day. I would highly recommend.

Khang was fantastic! I had already installed my replacement pool motor myself, but I accidentally…read moredamaged the shaft seal during installation and also had a loose wiring connection. Khang quickly diagnosed both problems, repaired the shaft seal, corrected the wiring, and got my pump running perfectly. He didn't just fix the problem--he took the time to explain what went wrong, answered all of my questions, and gave me practical advice on maintaining my older pool. He pointed out that my 72-year-old fiberglass pool only has one return jet, explained why that affects circulation, and even showed me why he believes there's a partial clog in the plumbing. He also recommended products that would actually help instead of trying to sell me things I didn't need. He even told me to return the metal stain remover because he didn't think my stains were caused by metals, which I really appreciated. Khang was honest, knowledgeable, patient, and professional. As a first-time pool owner, I learned more from him in one visit than I had in months of trying to figure everything out on my own. I highly recommend Khang to anyone needing pool repairs or maintenance. I'll definitely be calling him again.

I agree Alex was very kind and spent his time attempting to fix the issue. For that reason you can…read morekeep the diagnostic fee to cover his time and effort. However your excuse of being unable to fix the issue is insufficient. On the initial service it was clearly stated which parts were replaced and the reasoning was communicated to the serviceman. If anything it should've helped the diagnosis as the heater had multiple problems that I replaced. Jandy did not troubleshoot with the technician during the visit. The service call went past 5 and the technician said they were closed. He said he would email them and get back to me which he didn't until I reached out to him. Transformer was melted and shorted the board which was replaced. Igniter and sensor was broken and was replaced. I don't think replacing these obvious issues should throw off your diagnostics. If anything if these things weren't replaced it would've caused a longer diagnostic process, multiple service calls and delay waiting for parts. It got to a point where I ran out of ideas and that's why I relied on your 15 years of expertise and was disappointed with the outcome, especially since the issue was something fixable

Very prompt responses- and super knowledgeable. Alex has been on top on the spa repair.read more

Eric Cullen from Eric's Pool Service did an excellent job of explaining the conditions of our…read moreinground swimming pool by diving and looking for leaks. He was totally professional and his years of experience really showed. I would recommend him for what he did for us and for his experience and knowledge regarding pools in general!

Three years ago Eric was great. Today he quit with no notice. I'm out of town so I don't know what…read morethe problem is and he won't answer my calls or texts. Said he can make more money with different clients.

Always very helpful when i come in for supplies! They also always have what i need for my pool. If…read moreyou have a pool, i would highly recommend their free water testing and would recommend this store. I will definitely be back!

There are 2 Leslie's that are about equal distance from our house. One in Natomas and anther in…read moreGreenhaven. We usually go to the one in Natomas, but today we choose to go to the on on Greenhaven. I believe it's a smidge closer, only 11 minute drive. The drive is really easy, it's right off of the 5. Get off at the Florin Exit and then make your first left turn onto Greenhaven. It's located in the Nugget Shopping Center, next to Jimboy's Tacos, by the way they have tasty tacos, just in case all your shopping wears you out and you need a refresh. Parking is a breeze, the store is rarely crowded so the front spaces are usually empty. Just note that the parking is on a slant so be sure to use your parking break when you park. There are a ton more spaces if you don't want to park on a slant. They are part of a private shared lot with the shopping center. The store is relatively small, but has all your hot tub, spa, and pool needs. They even have a service counter and at home pool services. We only use their pool, hot tub, and spa water testing service. Depending on the cloudiness of water or when we change out the water we go on average 4 times a year or so. We change out the water around twice a year and since we maintain the chemicals daily we never get cloudy water and the chemicals stay pretty stable. Lately we have been buying our chemicals from Leslie's, prior to that we bought them off of amazon. It was just easier that way, they deliver to your door and they come in smaller quantities. We would like to give a huge thank to the sales associate that was working, Sunday, February 8th at noon. She is a total gem. Not only did she do our water test she went over what we needed to perfect our water quality. After doing so she looked a the picture of the chemicals we owned and pointed out the ones that we needed to add to out water. She noticed we were missing a chemical and showed us which one it was, but pointed out they only sold it in large quantities so she suggested we look online for a tub half that size for our tiny hot tub. We looked at the tub and thought we may have bought it in the past. She cued up her computer and sure enough we had purchased in the past, 2 years ago, when they sold it in half the quantity. That saved us from having to buy more. Now we're back at home adding the chemicals to our hot tub. It's going to take a the length of the Super Bowl to get the chemical "hardness" to the hot tub as it needs to be added in small increments. Good thing we're starting early.

Dave and his team were great in helping me get my pool built. His designer was very nice and even…read moreinvited me to his house to BBQ and hang out. The pricing for my pool was AMAZING as I got a pool and hot tub. I'm loving my pool a year later. Looking forward to the future memories his pool build will help me create.

Chris and Brandon did an outstanding job! They were professional, knowledgeable, and took the time…read moreto explain everything clearly. They showed up on time, worked efficiently, and left everything clean when they were finished. It's refreshing to work with people who genuinely care about customer service and take pride in their work. Our pool looks great, and we couldn't be happier with the experience. Highly recommend Chris and Brandon to anyone looking for reliable, top-quality pool service!" Also "We couldn't be happier with our new pool! The craftsmanship and attention to detail are absolutely incredible. William brought our vision to life and created a backyard that feels like a luxury resort. Every aspect of the build was done with care, professionalism, and quality workmanship. The design is beautiful, the finish is flawless, and the entire process exceeded our expectations. If you're looking for a company that builds stunning pools and truly takes pride in their work, we highly recommend Chris and Brandon. Our pool has become the centerpiece of our home, and we enjoy it every day!"

I just bought my first home in the Pocket that has a pool/spa last month. I have never owned a pool…read morebefore and there is a huge learning curve. Today I went into Leslie's to ask a few questions and I met, "Dani." She was so kind, extremely knowledgeable, answered all of my questions. You just don't see her level of customer service often anymore and I left the store feeling less anxious about owning my first pool. Dani was AWESOME.

From the owner: Leslie's is your trusted neighborhood pool store in Sacramento, California and a go-to destination…read morefor all things pool and spa. We offer the best selection of pool and spa chemicals, pool cleaners, equipment, cleaning accessories, floats, and pool toys. Count on us for complete pool care, including free in-store water testing, free cleaner inspections, and free in-store labor on repairs. Shop your way -- in-store, online with easy in-store returns, or through the Leslie's app. And don't forget to join the Leslie's Pool Perks Rewards program for special offers and savings every time you shop.