Terrible customer service here. When issues are brought to management attention, they are met with…read morea poor customer service attitude and indifference. This rests on the shoulders of the store manager, Wendy, who not only tolerates this attitude from her employees, but leads by example... Of how you DO NOT treat patrons. No smile, and no introduction. Just an expression of a nasty attitude on her face. Her assistant manager acts exactly the same way, which is how I ended up speaking with her. Absolute F in customer service for both, with no exaggeration. Wendy will stare at you and say absolutely nothing when serious customer service issues are brought to her attention, then lie to you and say how she is sorry about your problem without the slightest furrowing of the brow. Professional lie detectors abhor this two-faced behavior, and Wendy is a textbook example. Absurdly rude attitudes coated with false apologies permeate the employees and management, complete with blame-shifting and outright abusive and intimidating behavior towards customers for their own pleasure and validation. You will not be treated with respect here. This store desperately needs new management. This is one of the lowest customer service scores I have ever seen, and I have prepared professional QSC reports for marketing for over 30 years. Lines for regular checkout are not reasonable, and the store staff will get nasty with you if you have a couple items over 15 in self checkout, even with many self check stands open. Staff run checkouts can be over 30 minutes long on a regular basis. The staff member running the self checkout was extremely rude, pointing to a 15 items or less sign in a snotty way and saying nothing, with 6/8 self-checkouts open halfway through checking out. Management blames their customers for the issues they cause themselves by having unreasonable wait times for regular checkouts, and escalate issues with their customers rather than de-escalate them when patrons bring legitimate issues to their attention. You will not feel welcome or a valued customer dealing with a management staff that acts this unprofessional when interacting with reasonable patrons. Shame on you winco management. You are a shining example of what not to do. From reading the other reviews here, it is clear you have a repeating customer service failure regarding your employees having a nasty attitude with customers, particularly in self checkout, and allow this to continue on a regular basis despite you being notified multiple times. Since management is engaging in this same behavior themselves, the cause of the customer service failure is far from being a mystery.

I like WinCo Foods' great products and great prices and great people and performance. I like the…read morefood. Cool ambiance.

I enjoy shopping there you always find interesting and different products at a very reasonable…read moreprice, my only complaint is that the bathroom is kind of disgusting with mold and the toilet always seems to be broken

I love these stores. Sometimes it's a hit or miss. They buy grocery items not selling at grocery…read morestores or Costcos and flip them at a cheaper price in their stores. I love this location. They sell a lot of allergy friendly food items. Many of these items at other grocery stores are extremely pricey. I come here to get the best bang for my buck. At least once a week while in town. Make sure to check expiration, other than that it's excellent. I really good beer and wine selection as well. You won't be disappointed!

I drove 2 hours to this Albertson to buy a Christmas Rig Eye Bone in Roast for $4.97 advertised…read moresale on Friday 12-21-2024 two days after the sale started they had not one in the store as the manager stated they never got it! That would be like having no Turkeys on Thanksgiving! IT WAS 100% FALSE ADVERTISMENT! I asked for the manager and she stated it was not her fault that they never got it. Yet she continued to leave the paper Advertisement at the front of the store showing the false sale. They could have crossed it out but no they let the shoppers believe they had that item for that price! Obviously we walked out and went to SMITHS to get one!

The large layout with wide ails, easy to navigate. Managers available to assist; even when I needed…read moretransportation to where I was temporarily residing. Produce is inviting and array of variety in stores selection of all essentials,retail, and groceries in parsable and stables. Thank you for your teams efforts in being curtious, kind, caring to your fine community.Store #4139

Two very positive shout outs to two great employees at the Twin Falls Fred Meyer…read more First off thank you Jessica for all your help on recommending Fit Butters Cashew butter products . Healthy and tasty don't usually go together but this is a great product line that I'm glad you brought in to sell Second, Many thank you to Ken the cashier. He's worked for Fred Meyer and is always a great cashier to have. Always helpful and courteous. Only negative I can give to management is the digital coupons need to go. How about just make it a regular sale item as not everyone wishes to have a cell phone to take advantage of extra savings. Darin M, Twin Falls Id.

We do not get to this Fred Meyer that often because we live out of state, but if we lived in the…read moreTwin Falls area, I am sure that we would be regulars. We are sure to go every time we are in town - whether we are staying there or just passing through. It is a combination grocery store and department store that feels like the size of a small town. We were in the area for Thanksgiving weekend and were able to grab some snacks for the road and shop for Christmas gifts at the same time. The variety of goods and services seems never-ending. Bakery, deli, sushi, pharmacy, clothing, toys, video/electronics, books, grocery of all kinds, flowers, etc. They have a very nice Clearance section as well - we found some gifts in that area at terrific prices. All of the employees we spoke to were friendly and helpful. They honor Fry's Rewards which we have from living in Arizona and shopping at their sister stores.

My husband's trip home from NYC got messed up and he missed his flight to Boise so had to fly into…read morethe Twin airport. After I picked him up, we were both hungry so we stopped here for an early dinner. Walking in, we were the only gringos, good sign! I got the huarche with carnitas and my husband got the chilaquiles with red sauce and also carnitas. Holy shit! The last time I had Mexican that good was over 21 years ago in Chicago at Frontera Grill. The only thing I will say they have to fix is the bathrooms- the woman's bathroom was busy so I was going to use the men's bathroom but it's toilet was - um, full and wouldn't flush, and then the women's had water on the floor and then it wouldn't flush. If you're in the area, this place is worth checking out! There's a shortage of good Mexican in Boise, this place would do great there.

Food and service are great. The Quesabirria are spectacular. I am glad they have worked on their…read morefood safety score and hope it stays up.

We went first to the auto parts outside help because the lugnuts on a tire was loose…read more It took about 5 minutes for someone come to ask us what they could do to help us. We understood why. It was busy when we came plus all the open bays were filled with cars and and the employees were helping everyone and the lines were quickly being emptied. When and employee had the chance to come and asked us what we needed he apologized for the wait. My friend who was driving explained what happened and said they would have gone home to fix the problem but it far away and didn't want to change going home and have the tire fall off and ruined the car and or others. The employee was able to quickly fix the tire and we were on our way. We appreciated the work he did and also aloud my friend to Double check the tires. Afterwards we parked out front in the handicap parking area. I took a buggy inside and told the first greeter employee that the buggy needed charging. They thanked us, and continued working on what they were doing. We each had to use the restroom. The woman's was smelling fresh and all the stalls were clean and fresh looking. I used the bigger stall. I saw there was a bag hook behind the door. I needed to bring my bag to the toilet and when I wanted to hang it up there was no hook it up. It made it very awkward and not very accessible for me to use the toilet. I couldn't walk to the stall door to hang it. This is the only thing that could have made my visit more comfortable while using the toilet. We were done and on our way out the greeter said thank you for visiting and have a wonderful rest of the day.

I live 2.5 hours from Walmart; I used to be able to order non-perishable foods, vitamins, candy and…read moremany other items. Now, I can only order a very few items. Absolutely no food of any kind without pick up. Walmart keeps asking me why I don't rejoin their club and I would just like them to know, this is why. I now shop with Amazon, might have to pay a little bit more, but they ship everything I need including food, candy, vitamins and anything else I might want. Now, when I go to town, I don't need to stop at Walmart for anything.

this store has been struggling for supply for two years. half the time there is nothing available…read morefrom my list, des when I order. if you're not going to supply the store, close it

This place is pretty interesting. We ran in to buy some stuff, including little dipping sauce cups…read more It's basically a Costco for restaurant supplies, a really cool, cost-effective store. One thing I definitely think they could improve on: the boxes!!! There's tons of boxes strewn everywhere, mostly for customers to carry stuff out, but it is rather unsightly. On the plus side, it really ties into that warehouse aesthetic.

One star is generous. Head pharmacist Diane Howell refused to fill my prescription or even call my…read moredoctor. The previous medication was causing me such severe depression that I was suicidal. I disclosed this to her and she yelled at me and called me hurtful names. I spoke to the store Manager, Brian Daily. While he remained calm, he did not even offer an apology. I spoke to the manager of the pharmacists, Todd White and he spoke at me. He was dismissive and, again refused to even offer an apologize for Diane Howell's or his own behavior. He laughed at me and treated me like an errant child, not a person. He blamed me and judged me for being on controlled substance and even insinuated that i was "doctor hoping" to obtain these prescriptions. I have two doctors. A psychiatrist and a general practitioner. Each is responsible for their resppective prescriptions...mental health and crushed vertebrae in my neck. Each know EVERY medication I am on. I also was able to speak to Mark, the manager of all Ridleys stores. He was kind and listened to me, but also explained the business and legal sides. I am not unreasonable. I was receptive to my conversation with Mark. However, the treatment i received from Todd White, Brian Daily, and of corse, Diane Howell was terrible. Tech, Marissa and pharmacist, Valerie also hung up on me for simply checking on a prescription.

Management changed recently and it really shows. The store has become less pleasant to shop at in…read morethe last few years but Ive never seen it look so good. It even smells better. The new manager is doing a great job at cleaning up the store. She's just what the place needs