So, I was going to leave this alone, but since the extremely UNPROFESSIONAL owner wants to keep posting my IG post on her pages, I will now review this establishment.
On February 17, I walked out of Sweety Nails a very happy customer; however, on March 17 it was a whole opposition.
I initially went in and paid $70.00 for a FULL SET of SNS tips and and additionally $60.00 for design. I also tipped the staff $20.00 for great service. I was thrilled and referred a few people to them. So of course I would be excited to return.
On March 17, I had a very poor experience. I went to get my nails FILLED IN, as I sat down, the girl assigned to my nails begins to tell me my FILL IN would be $90.00. So my question to her was "how is a full in $90.00 when I only paid $70.00 for the set" the owner then chimes in a states they changed the product. She was rude, dismissive and when I asked her if they were providing me with a new set, she kept repeating "we don't do that service any longer"
I left highly upset. Fast forward to when I get home. I looked at their IG page and it is clearly stated "SNS-50" the same product I have on my nails, the same product THEY put on. So, I then let my friends and family know on my IG of the horrible experience and PRICE GOUGING that goes on here. The owner "Sunny" then starts commenting on my IG stating "how would you like it if I put this on my page" and so on. Then to top it off, posts me on her personal
IG Page and states a lawsuit for defamation will come up in not so many words because I am personally boycotting them.
This shows exactly the type of place she has. Tourists and New Yorkers STAY AWAY! I am calling consumer affairs on Monday Morning. I have included pictures as well!
The artists are quite talented here; however, it is clear the owner is completely money hungry, which explains why the short leases in the flea markets. STAY AWAY!!!!!
Now the definition of defamation states:
the act of making untrue statements about another which damages his/her reputation. If the defamatory statement is printed or broadcast over the media it is libel and, if only oral, it is slander. Public figures, including officeholders and candidates, have to show that the defamation was made with malicious intent and was not just fair comment. Damages for slander may be limited to actual (special) damages unless there is malice. Some statements such as an accusation of having committed a crime, having a feared disease or being unable to perform one's occupation are called libel per se or slander per se and can more easily lead to large money awards in court and even punitive damage recovery by the person harmed. Most states provide for a demand for a printed retraction of defamation and only allow a lawsuit if there is no such admission of error.
I have not stated anything untrue. I stated what my experience was VERBATIM. And as I looked the business up under the Department of Corporations, nothing in Manhattan comes up, only 2 in Queens. I will be contacting the registered agent from the Whitestone location as well. It's one thing for an owner to speak on this professionally, it's a whole next thing to post an unhappy customer on social media and try to threaten them with legal action about speaking a truth on the experience they received.
Now again her update is threatening me with legal action. I also own a small business, and I also have a TEAM of attorneys. I have the constitutional right to speak on ANY experience I have received good or bad, on a platform. Nothing I have stated is untrue or biased. I am an UNHAPPY consumer who you tried to price gouge. And that is a well known business practice in high density tourist areas. And business have been fined and shut down all over manhattan for it. read more