Amazing customer service ! Professional , reply's fast. I needed a job done and they did not hesitate! We scheduled they came got it done ! No issues i would call sweetwater again and again. Thank you. Need more companies like them. read more

Usually most people shop for pricing before getting a job done. So am im shopping for prices for a repair I called this company because I've worked with them before and I initially like there services. I called 7 days ago didn't get a call back. I called back today and got a call back from a extremely rude guy stating we'll why are you calling us when you haven't did work with us. Im like what. Is that why you didn't call back. He stated I've been out 4 times and you only hired us one. I told him I dont recall that but okay. Now I'm offended because your company states you give free estimate so that's part of your business motto. I asked when was the last time yall came he told me. I say I didn't get the repairs done( they basically fixed the initial) but what he offered i didn't get. I then thank him and hung up. See the issue is you offer something(free estimate) and then get upset when people dont do business with you. I wont be writing this review if I didn't like there prices. Started off well but nevermind now. Instead of him asking if i got the job done somewhere he assumed I did. Why would I waste either one of our time. Also they sent a magnet and thank you card with starbucks gift card for a referral I did. read more

Sweetwater Plumbing - Magnet that's is going in the trash now. - Plumbing Near Me - Montclair, California

Last night, my wife noticed a small discoloration spot in the office ceiling. I made a call to Sweetwater Plumbing this morning. We used them for previous jobs in the past. They were prompt and dispatched a plumber the same morning. The plumber, Paul called and asked me if he could out 10 minutes earlier than my appointment. I agreed. He saw the discoloration and pressed on it. It felt like water did dripped to the spot. The spot was dry now. He said he can open the ceiling to find a leak. We agree to open the ceiling to give us peace of mind. Once he opened the ceiling, he saw the drain pipe corroded and not braced. When he pressed on the pipe the water leaked out. He talked to John back at the office and provided us with an estimate minus the inspection cost to replace the leaking section of the drain pipe. We agreed with the price. Paul went to get the parts and started working that afternoon. He performed a great job of replacing and securing the leaking section of the pipe and completed the work and clean up before the end of the day. We were very pleased with Paul and Sweetwater Plumbing. We plan to use them again for future projects. read more

Sweetwater Plumbing - New drain pipe section. - Plumbing Near Me - Montclair, California

Best plumbing experience we've ever had. Anthony was outstanding overall. He communicated clearly, answered all our questions, listened patiently and well, recognized our concerns without dismissing them, he talked us through several diagnostic options, their costs and potential for success. His assessments made sense and kept us from paying for unnecessary stepped up procedures. We moved forward with his recommendation to descale a 58 year old pipe to resolve a clogged shower drain that had sat clogged, dry and unused for decades. His approach not only worked as he predicted, but it was the most cost effective and also the least invasive approach compared to other plumbers recommendations. Other plumbers had suggested cutting tile, plaster walls and cement foundation to locate the clog and / or replace pipe. That's why we had delayed repairing the shower pipe for so long. We are super pleased that we decided to go with Sweetwater Plumbing and didn't open up an expensive and unnecessary can of worms with another plumbing company. Thank you, Anthony, for a diagnostic and service well done! You're a shining star with a bright future ahead of you. Your intellect and integrity will guide your path to great success in life. Karina & Rene N. read more

The faucet for my bathroom sink began leaking a stream of water after I washed my hands. I couldn't turn off the faucet. It was a big, unwanted surprise! When my son tried to stop the water stream by turning the shutoff angle stop, located under the sink, the water started leaking at the shutoff angle stop. Instead of one leak from the spout of the faucet, there was a second leak; both leaking at the same time! My first thought was to go to the hardware store to purchase the replacement faucet, and new shutoff angle stops. While at the hardware, I saw a sign that the store offered plumbing service. What I didn't realize was that the store's plumbing service was simply to replace the old faucet with a new faucet. Their service was not to address plumbing 'emergencies' but simple replacement. That is, planned replacement projects...in their timing...not swiftly addressing water problem emergencies. That is where Sweetwater Plumbing services shines brightly with excellence. Instead of having to wait days for a planned replacement service call, Sweetwater Plumbing responded to my call for emergency help without hesitation or delay. John understood the dual leaking problem when I initially spoke with him. John asked Andrew Andrade to come to my house just a few hours after I spoke with John. Both of the leaks coming from my bathroom sink were addressed swiftly and with expertise. Andrew Andrade was the plumber that arrived at my home. Andrew was professional, very talented in plumbing skills and knowledge. He applied his skills with precision and it resulted in total success. His expertise encouraged me to ask Andrew to also look at an outside water spigot that was leaking and had been a source of concern for months. I was amazed how swiftly Andrew replaced the outside water spigot, and doubly amazed when I tested the replacement spigot; the new quarter-turn spigot provided by Sweetwater Plumbing, that Andrew installed, made it so effortless to turnoff the water! Andrew is a highly capable plumber, yielding excellent results. Andrew is very neat in cleaning up the area at the end of the plumbing job, and very pleasant in his demeanor. His plumbing expertise is greatly appreciated; Andrew solved all the challenging leaks in a very short time. I'm very thankful that John, at Sweetwater Plumbing, asked Andrew to come to my aid! The relief felt, when seeing the removal of the sources of the multiple streaming leaks, made me smile while paying for the plumbing services that were rendered. Thank you, John at Sweetwater, and a huge thank you to Andrew for doing a terrific job! read more

So, to start things off, we were having issues with our water bill being super high; we talked to a couple of plumbing places, and Sweet Water offered the best solution with a budget-friendly fix! Initially, we thought it was just the sprinklers, but Matt came out and looked around and explained there was no way, as the sprinklers pull from the house first, and the house pulls from the main! We were leaking between 2.1-2.5 gallons a minute! Setting up everything only took less than a day, and they had it done in 24 hours within starting! It took a couple of them to work on it, but being friendly and quick was beyond a positive for me and my wife and two kids! Matt, Larry, Anthony, and Andrew understood that it was hard for me to take care of my kids and spouse without running water, and we worked together on fixing our main water supply from the city and getting our water back up as soon as possible. Being a disabled vet, I can only do so much during my medical condition. They offered to help clean up and put everything back as close as it was! Which was a beyond huge help! Beyond grateful to find this company! Thank you Again- Johnathan B read more

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Crack in a PVC pipe elbow resulted in a leak at my residence. A simple job where they quoted just under $1,300 for non-specified repairs other than they would check other portions of the line despite already knowing the location of the leak. Had multiple quotes from other certified/ licensed plumbers in the $200 range with repairs ultimately completed for exactly $200. That's a huge difference. read more

Sweetwater not only took my emergency request late on a Saturday evening, but returned the call minutes later with solid advice on how to solve the emergency problem with a few simple steps with no service charge due to the task being so simple. I received an informative walk through of what the issue was and had it solved in minutes. We're new to the area but I am happy to say I have now found a reliable plumber who is helpful, informative, and cooperative in a pinch! read more

I had an excellent experience with Sweetwater Plumbing. I spoke with John, who was very helpful and had a technician on-site within an hour. The issue was resolved in less than 30 minutes. Quick, professional, and efficient service--I'm a very happy client and will definitely reach out again in the future! read more

My water heater was leaking and I called Sweetwater Plumbing. It was a Friday around midday and they informed me they could send someone out the following morning. I received a call later the same day from Abner and he informed me he was available to come out the same day. Abner informed me that my water heater was unable to be repaired and it had to be replaced. He went over all of my options and prices, and was detailed as to what work would be done depending on the option we chose. Me and my husband decided to replace it and Abner stated he could complete the work the following day. Abner was great. He called me in advance to let me know he was on his way. He provided great service, was efficient and courteous. read more

Had a frozen valve and asked for a quote. Matt came by and explained everything in detail. Very thorough and knowledgeable! Answered all my questions and made the process very easy. Appreciate him taking the time to review steps with me. Matt was awesome! read more

This company is amazing! John (the owner) sent me someone out to my house within one hour after I called .the technician (Abner) he was even more amazing he even put booties on before entering my house . Very kind people I would definitely work with them again. read more

I like this company. I had a problem with the water pressure -- not enough to take a shower or run the dishwasher. They came out the same day. There was something stuck in the line...they fixed it for the diagnosis fee. I feel they are honest and would call again. read more

Called for help because we thought roots had hit the line again. Bob showed up and was fast at clearing it, unfortunate found more roots issues with the camera afterwards. Price was the price quoted and the job was done in 40 minutes. I'd recommend them for simple things but as you know big jobs from companies can cost more than finding others to do the same for less. So call them for simple work, Bob did a great job. read more

Sweetwater Plumbing - Plumbing Near Me - Montclair, California

I am incredibly astonished by the customer service and expertise provided by the owner, John and his staff. The attention, insight, and skillset in assessing the issue made the difficult task a lot easier for me. Thank you to the team and a true Veteran friendly business. 5 Stars to this business! read more

We recently had moved to the area and came upon Sweetwater Plumbing. Victor and Francisco came and inspected my home for leaks and because our brand new dishwashers were backing up water. Well the initial inspection alone was above what was expected. Polite and punctual, they made sure to wear shoe covers and put down mats before entering. Took the time to go over every concern of mine and answered all my questions (no matter how dumb lol). Victor explained what were the possible issues and pointed out every pipe, connection and hose. In one instance, they ran the water for 20 mins (while crouching mind you) to inspect under the sink with their flashlights to catch any and all possible leaks. Quoted 3 options varying in price, one of which was their hydro jetting to make sure they cleared everything out. Even though they might not be the cheapest plumbers in town, their quality of service is undeniably worth it and their prices are still within reason, especially with these inflation prices now a days. Most definitely recommend. read more

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John and his entire Team at Sweetwater Plumbing are hands down, amazing! We had a toilet flood our downstairs and he came out ASAP and address the issue. They have integrity, keep their word, and above all, are always honest- especially with pricing. If you need any type of plumbing needs, Sweetwater is the place to call! read more

Just had superior service with sweetwater plumbing! My technician Christian came out the next day after calling about a toilet leak, and as a homeowner a lot of this stuff is exhausting and expensive to deal with. Christian was very professional and polite and did a much better job than I had expected! The pricing was fair and I was told I would get a warranty. Overall I enjoyed my technicians service on my home and all the knowledge and care he applied to fixing my issues. Thank you again!!! read more

We needed the water heater replaced fast and we called the plumbing co, Freddy got the in half hour and replaced it in less then a hour, thank you Freddy you are the best! read more

Our kids upstairs toilet valve broke and leaked down onto my freshly painted downstairs bathroom walls! EMERGENCY! I recently got surgery and removing the streaming gunk has been quite uncomfortable. Sweetwater sent Dakota out ASAP and WOW! What an honest hardworking young man! Highly knowledgeable, friendly and he fixed us right up- and most importantly was HONEST! It's so hard to find honesty these days, and because of this, we are having them do more work for us! If you're looking for honest, hardworking and a quick response- look no further. Sweetwater is your go to- as it's now ours! Huge thank you to Dakota! read more

I recently had a new 50 gallon tank water heater installed by Sweetwater, after obtaining three quotes. They gave me the best price and promptly installed a quality product. Unfortunately, we had a problem and it took a several trips to diagnose and correct it. But John (owner) was very responsive and took full responsibility. Turned out the internal baffle (vent) had dislodged (probably during shipping), which is not common. Long story short, John came out to our house himself, found the problem and fixed it. Very satisfied and would recommend this company. read more

Karissa, who was both sweet and professional, helped organize a scheduled repair for our toilet on the day. She sent Michael, who identified the issue from a simple picture and description, came to our house with the replacement parts ready to repair even prior to seeing the problem. They have a system where I was notified of appointment, arrival, and completion via text. It was a pleasant hassle free experience, and i would definitely call again if there are any issues in the future. Overall, simply amazing. read more

Bryan did an AMAZING job replacing my shower valve and trim. Looks great and was super quick! Very nice, transparent about what was needed and what he was going to do (no beating around the bush). Whether it's preventive care for your home or an emergency fix, I 10/10 recommend them for you and I will 110% be calling them in the future for ALL my plumbing needs ! Super affordable as well, didn't cost me an arm and a leg like I had been quoted by other busin read more

Sweetwater Plumbing - Plumbing Near Me - Montclair, California

Abner, is a great guy who was on time gave us a good honest estimate and did great work and went above and beyond. 10/10 I would recommend. I will be calling him back for all my future plumbing needs. read more

I can't recommend this company. Yes, they are really courteous all around, but a LOT more expensive. I have been having my tankless water heater serviced every year for 11 years. It is always in the $200 range. I was given an estimate for 250 which I accepted, and once work began, I was told it needed a new filter. A filter has ALWAYS been included with every other company. Well, the filter costs another 250 just to drop it in. So my $200 flushing just jumped to $500. I will use another company next year. read more

Great response and service. We had issues at our new home which was very urgent. They responded quickly performed the repairs and provided great details of the issue. Their personal was very friendly and helpful. I'd highly recommend them. read more

Had an emergency issue with our downstairs bathroom overflowing and flooding. Bryan Moreo arrived promptly on a Friday afternoon and handled the situation. Victor arrived with the hydroflush and cleared out what the snake couldn't due to a problem with the position of a pipe. I was able to view the problem with the camera and everything was explained as to why this has been a continuous issue since we moved in. Both Bryan and Victor were very professional and down to earth and no bs. read more

John H at sweet water plumbing is the best! So I noticed that I had rusty water coming from my tub spout. I contacted a number of different plumbers for estimates. Most estimates were about $500. One plumber suggested I needed a whole house re-pipe. Then John H calls me back. He explained to me that he could take the job , but since it was such a simple fix that I might consider tackling the job myself. He was very kind to walk me through the DIY fix over the phone. So after a trip to Home Depot and a $15 bill I fixed the issue in 10 min! Kudos to John for being so honest and helpful. The next time I need a plumber for a job that I cannot DIY, I GUARANTEE John will be the first guy I call! Thanks John read more

Our bath tub and shower were overflowing / clogged I am very lucky to have contacted Sweetwater plumbing , on Saturday of Labor Day holiday, they were very responsive Thank you sweetwater pluming Overall luck with a nice clean professional Alfredo Lopez , thanks Alfredo Highly recommended read more

Christian from Sweetwater Plumbing arrived on time. I especially liked a text message that he was on his way. Christian was neat and clean when he arrived and immediately started to root my kitchen/washing machine drain line. He was finished in minutes and I was able to get on with my day. I will use this service again for any plumbing needs. read more

Respectful and quick, called in and got my problem solved I would highly recommend thanks vic

Great service! They got the job done quickly and went out of their way to make sure everything was up and running for us same day! Thank you Sweetwater! read more

It was a quick fix for the toilet, it's been clogged up for few days. They were very professional and friendly. They unclogged the toilet pretty fast and now it works well! Thanks to Victor and Andrew! You guys are awesome! read more

Sweetwater plumbing responded the same afternoon I called and replaced the wax ring in my spare bath toilet. Andrew and Fernando were very efficient and professional. They cleaned up after themselves and even did a little extra cleanup behind the tank I so appreciated their pleasant and professional attiudes. It was such a relief to not have to clean up after a "professional" installation or repair, which is often the case! I will not hesitate to call them again and will recommend them to others. read more

We had a nightmare of a situation. Our plumbing connecting to our water heater had been improperly installed when we bought our condo (something the inspector failed to mention). Once our water heater went out we had reached out to several companies and none would remove the water heater and redo the piping. It was either one or the other. Once I contacted John I knew that we were in good hands. He was extremely knowledgeable and was able to act quickly to get us what we needed. We scheduled technicians to come out, assess the situation and were able to get a quote the same day. After that it was just a matter of scheduling the work and the technicians were able to fix everything within 7 hours. We were thoroughly impressed. No doubt it was expensive but for what we would have had to pay elsewhere the value offered here is pretty much unbeatable. Plus we have a 6 year warranty on the water heater and the plumbing work itself which is great peace of mind. If you're looking for an excellent plumbing service and want someone who's dependable, friendly, and won't just try to sell you on things then I highly recommend checking these guys out! read more

Jesus B and Victor Lopez gave me excellent service. Victor was very professional, answered all my questions and worked efficiently. I was very happy. Thanks Sweetwater crew !! read more

I was happy with Installation, until the Plumber left & water was not working on my kitchen. This occur on a Friday, Unfortunately he couldn't come back until Monday because he doesn't work during those days. We contact the office & than he contact us back, he stated we got him in trouble. We only wanted our water to work, that was never our intention. I decided to contact another plumber to correct the issue & also work on another project. Quality & Service is everything to me. If you go with this company, have your plumber test everything before they leave. read more

Sweetwater Plumbing - Repair both bathrooms faucets - Plumbing Near Me - Montclair, California

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Andrew Ceballos was amazing! He was thorough and detailed. Super aware of our family pet and always made sure to close the door behind him. Let me know each step when fixing our kitchen sink. Thank you John for sending Andrew our way to take care of my home. Will definitely be using you for any needs and sharing your number with my family and friends! read more

Sweetwater rescued us from a terrible experience with another company who quoted one price then after encountering a pipe their worker inadvertently dislodged from the exterior wall, doubled the price and claimed no harm. Called Sweetwater for an estimate and the GM John himself called me back. He was warm and understanding of my situation and since I had sent the other Plummer home due to their sky high price hike, he arranged to have someone here bright and early to deal with the mess that was left. Robert was professional and thorough, explaining the process to me and adding value by doing things not on the invoice. He beat the former price by 950.00! I will never cal another Plummer other than SWEETWATER! read more

Absolutely AMAZING and QUICK service! Our water heater went out this past weekend and we were in search of a Plumber and could not find one until I looked up Sweet Water, they responded and answered very quickly and the Plumber Luis was super sweet and helped with the water heater so quickly!!! I will definitely recommend this Plumbing to everyone and thank you again to their Dispatch and Luis for being super quick and kind!!! read more