I'm the director of 16 grocery stores throughout the Chicagoland area and we have recently secured…read morea contract with Reflection's. All I can say is our stores look amazing! Natalie's staff are very professional and provide excellent service at a competitive rate. Our customers have noticed the difference and our team members are able to focus more on customer service and product display. I'm contacting other business owners in my network because I think this company deserves to grow!

Four cleaners in the past 24 months, all searching for a payday by giving exposure to a crowd with…read morea juice responsible for covering cribs of friends where it hurts. Riding and the spirit makes sense for one see's and does Last eight dib and god , asked all of what's available at any moment .... I want people in the life to live the life, those whom are not afraid to give 100-% of all one owns just the possibility,,THE POSSIBILITY of having an ear to the 20th and my world is 100% different. Working hard for peanuts days after day never allows one's true world to change - but they're amazing at keeping certain pops through - those whom nvr believed it was possible for sustainable equality, that power wished it so bc it changed their lives if the talent was mixed and the best and worse were mixed, a good ol' fashion social justice experiment.

I got the YouSwoop for my 2 BR apartment. And yeah, I AM a bargain hunter, but I was also looking…read morefor a service that I could use regularly, so there's nothing wrong with an initial "try out" price. First of all the guy that came to clean was FANTASTIC, sweet as can be, cute, polite, friendly and loved my dog. If this review was just for him, it'd be five stars. He said there was another guy that was supposed to show up to help him clean, but this poor guy did the whole job himself. He worked VERY hard, and I did tip him because he deserved it. For a first time clean, my place looked very nice after. A few misses (shower curtain) but the cleaning was great. I hadn't had a deep clean in awhile, and my place was a little daunting, I think. What I had an issue with - and this is no slam on the guy (have I mentioned how much I liked the cleaning guy? He was great.) was the SMELL of the cleaning products used. They reek. My apartment actually stunk after. Ugh. Distressing. Luckily, I was able to throw the windows open and let the breezes do their work - and that took care of it, pretty much. That's what keeps me from giving more stars. A chat with the customer service guy informed me that this was hospital grade cleaner, gets rid of MRSA and other nasties. Okay, that appeals to me. Next day, the smell is gone. I can't say I'm a fan of the "natural" cleaning stuff. I'm the one on my knees in my bathroom in a biohazard suit with the damn Tilex and CLEANSER. I just don't think the "natural" stuff cleans as well. Oh well. Actually, I may try them again. Possibly. I'm not sure yet. But the initial smell of those cleaning products . . . yuk.

Chaya couldn't have said it better! One thing I will add is, this guy asked for his tip before he'd…read morebarely started to clean the place. A little tacky to say the least, but I would have overlooked it if I came home and saw that he had done tip-worthy service...NOT! Nature Clean, get your priorities straight. I will never wish a business to fail, but I do advise you to rethink your strategy or it will. Service first; not money. Now, I'm done. Drop the mike.

I just got home after being gone for 2.5 months. My ex squatted at my apartment with her large dogs…read moreand destroyed my home. These ladies came in and got my apartment clean and all the stains removed from the carpet. They were friendly, fast, organized, and efficient. I highly recommend this service.

Unreliable and unprofessional. I would not recommend this company to anyone…read more Booked a move out clean 3 weeks in advance after several emails back and forth to confirm what would be completed, time of arrival, and cost. Reservation for 2 cleaners for 3 hours. 3 days before the service was scheduled to occur I received a call rescheduling the cleaning from a morning arrival to an afternoon arrival. Inconvenience sure but not a deal breaker. As a local, small business owner I understand things happen outside our control sometimes, especially in times of a pandemic. Day of cleaning, 6 hours before service is to start, I receive a call stating 1 cleaner has an emergency and they will be sending only 1 cleaner not 2 and they will get the clean done in 6 hours or less now. Day of cleaning 4 hours before service is to start I receive call for cancellation of service. No cleaner will be coming and they can reschedule for 2 days later. Again the service I booked was a move out clean. 2 days later is after the keys will be returned to the rental company. Not only did they cancel but they have my money on bank hold for a service they didn't complete! Horrible experience. Breach of contract. Cannot understand how a business can function this way.

I booked this service for my dad who really let his home go. It was way beyond what I could do…read morealone. The cleaners were able to come out the next day and they worked so hard! They made a mess into a masterpiece! They are now my go to cleaning service. Matthew was a joy to work with and was willing to go the extra mile.

Booked a moved out cleaning and they did a wonderful job. have used their service for 1+year and…read morewill continue. I love them they're flexible and reasonable pricing

Booked for a cleaning and she was half an hour late. Cleaner did not do a thorough job cleaning…read moreand left crumbs and smudges all over the place . I had to clean myself again after she left . She took 4 hours for a two hour job wasted my whole day waiting for her to arrive and dissatisfied and very disappointed at the job she did . Please don't book this company unless you want to throw your money down the drain .

I used Chicago Pro Cleaner's move out service. Cost was subjectively less than other quotes I had…read morereceived from other businesses. Team was early & communicated via text when they were finished so I could go back to inspect. Place looked great. Our tub was...not cute & they got it back to sparkling. Will use services again.

Team of young and highly professional cleaners. Worked hard and paid attention to every detail…read moreexpected. Left our place sparkling. I highly recommend them. They are very easy to get a quote from and are very reasonable. They respond instantly and are very courteous. Showed up on time and are respectful of property rules. They take appropriate safety precautions for Covid. I'm just very happy I found these guys, they have made my life so much better.

We have worked consistently with Daria for 4 years and couldn't be happier. The ladies are…read moreprofessional, trustworthy, and always leave our home looking and feeling fresh and beautifully clean. They are also just lovely people. Daria takes deep pride in her business--communication is excellent, and the scheduled time of service is always dependable. We are thankful and highly recommend!

UPDATE: BEWARE OF FAKE REVIEWS! I submitted the same review on Google and it lasted less than 24…read morehours before it disappeared! Before I submitted my Google review, there were only 3 Google reviews for this business. After I submitted my one-star review, within 24 hours, another 9 five-star reviews were submitted, and my review disappeared. Highly suspicious!!!!!! USE THEM WITH CAUTION! If you express any dissatisfaction about their service, they have an attorney and might threaten to sue you!!! Timeline : Prior to the cleaning: Daria: The estimate for the move-in/move-out cleaning for your apartment is two cleaners for 2.5 to 3 hours. Day 1 of the cleaning: The cleaners came in at 1:10 pm (appointment was 1:00 pm). I opened the door for them and left for work. After cleaning started: Daria: The girls looked at the apartment, and decided 2 hours was not enough. They would need the full 3 hours. Before 4:00 pm: Daria: The girls said the apartment was in bad shape so the would not be able to finish today, and they need to leave at 4 so if you want them to finish the cleaning, they will have to come back and cleaning it for another 1 to 1.5 hours. Me: What are left? Daria: The kitchen and the floors. After 4:00 pm: Daira: I know you are confused about the extra hours. We are not trying to keep adding hours so we can charge more, but your apartment is in really bad shape and we want to have the job done. Me: What if they still don't finish after adding 1.5 hours? Daira: They will work until they finish even if they exceed 1.5 hours. Me: Will I be charge for even more hours beyond the 1.5 hours? Daira: No. Therefore I scheduled the extra hours with Daria for the next day. In the evening: I visited the apartment and found a few things that are not clean that are supposed to be cleaned according Daria, including the bathrooms and the closets. I texted Daria about those. Day 2 of cleaning: The cleaners came at 8:10 am (appointment was 7:30 am. Daria called at 7:30 am and told me they would be there at 8:00 am). I opened the door for them and left. Daria came to the apartment at 9 am and I showed her the things that have been cleaned by them but are not clean to my eyes. In the evening: I visited the apartment again, and found the things that I showed to Daria are still not clean. In addition to that, the kitchen cabinet doors are still greasy and full of oil drops. The microwave and the oven are still completely dirty. Afterwards: Daria: Have you received the invoice? Me: Yes. But the apartment is still not clean especially the kitchen. You mentioned your team would do the job until my satisfaction. (Note that at this point I HAVE NEVER MENTIONED THAT I WAS NOT GOING TO PAY HER.) Daria: My attorney will be contacting you soon. I will be sending you a demanding letter. I will be disclosing the pictures of the apartment before and after cleaning. Me: I never said you didn't cleaning the apartment. I said your cleaning was not to my satisfaction as you promised. Daria: The microwave and cabinets are still greasy because they didn't have enough time to do the proper job! (My comment: remember that Daria promised that she would not charge more beyond another 1.5 hours if they had to take even more time to finish the job.) End of timeline. My thoughts: 1. I was fooled by all the 5-star reviews here. I did see some reviewer-posted pictures showing stuff being dirty, but there's no review associated with them. It was strange to me but I didn't think too much about it. Now thinking back, maybe the review associated with those pictures is really bad and was magically removed. 2. I never said to Daria I was not going to pay her. I just mentioned that she should keep her promise and finish the job. That triggered her having her attorney to demand the payment from me. 3. Who would have an attorney at hand that's always ready to deal with clients that are not willing to pay in time? I can only imagine how many unhappy customers they got! I believe that says something about the quality of their service. 4. I used a cleaning service not because I'm rich or too lazy. I'm neither. I used a cleaning service because I believed they were professional and would clean the apartment better than I would myself, and so I could have a nice and clean home when I moved in. I was wrong. I found that for the things that they didn't clean properly, I could easily clean them after my own experiments. The attached photos were taken after their cleaning, and show that lots of dirty things they left behind could even be wiped off with wet paper towels. 5. I understand cleaning service is a tough and underpaid job because I'm working class myself. That's why it was never my intention not to pay her. 6. If you just need regular house hold cleaning, please ignore this review because I haven't used them for that. They are probably fine for that according to other reviews.

I have been looking for a reliable cleaning service for months, and I wish I had found this…read morebusiness sooner. Jenny was extremely responsive, so accommodating of my schedule, and completely transparent about all the services. Bianca was the one who came to clean my condo - she did an amazing job and was so sweet with my pups!

I've been searching for a good cleaning service and have always been disappointed with the results…read more But after using Palo Santo cleaners Im finally satisfied. My bathroom looks and smells amazing. My kitchen received the best deep clean it's had in a while. I will continue to use them for service one a week. Highly recommend!!!