Super sweet staff! Waxed at 3:30pm (appointment was scheduled for 3:45pm, but I came in earlier)…read moreand Kayla did an amazing job on my wax. No complaints, clean space, very welcoming and she followed my vibe while waxing. At first I didn't talk much, but then we started chatting away! Great experience, already rebooked.

From moment I walked in I enjoyed the ambiance. It was nicely decorated and smelled so nice! Sam…read morewas very professional and friendly. Made the process easier and she was very detailed. Definitely going back!

I came to Tones Day Spa for a pre wedding facial and massage and had a phenomenal experience! Tone…read more(the owner I believe) was so kind and even offered another special treatment since it was my wedding. My massage was amazing. I highly recommend Iris! She really knows how to work the body. I am docking one star because my facial was just okay. It felt like the esthetician wasn't as experienced. The facial was also scheduled for 50 minutes and she finished about ten minutes earlier, so I didn't her to have the full experience. She was friendly and polite though. Overall, definitely coming back. Their prices and customer service make it all worth it !

Not sure what's up with some of the reviews of this place, and why it's a 3 overall so don't go by…read morethat BS! I enjoyed my pre-birthday facial and massage. Thank you Tatiana. I appreciate you Iris and Regine. The staff the ambiance is so peaceful. Super clean and sanitary. This is NYC!!!, so yes it's tight but they maximized the space in every nook and cranny. I will be back!!! Thank YOU Catherine for the amazing mimosas. See you soon!

Very professional and clean. I recently did my eyebrows and I love them. I will continue to book…read moremore services that they offer.

The doctor was amazing, I was scared she was Going to try…read moreto upsell me like other places, but she only did what I asked, not pushy at all. she is a perfectionist she made my face perfect for my up coming pics. I recommend it here and I am bringing My friends. Thanks

Let me say that the actual staff are real nice!…read more Unfortunately the front desk folks failed to apply coupons and massively overcharged for services and did not follow up on resolving the issue promptly. Same with the site manager. This issue is still pending resolution but I'm disappointed at their lackluster attempt to resolve the problem

HATEE this location and company altogether. They advertised a package for me, said one thing abt my…read moreability to schedule it whenever i have availability and turned around and charged me for sessions i didn't confirm nor make. BEWARE AND NEVER GO HERE. Staff is super unprofessional and rude and they also avoid picking up the phone.

Melinda is a godsend. I stopped going to European Wax Center due to them improperly removing my…read morehair which caused ingrowns as well as the feeling of not being fully waxed. Melinda takes her time while she waxes you, making sure you are clean. If you have sensitive skin don't worry she knows how to wax your skin. I highly recommend her services, I travel from Manhattan to get her services. She is my go to waxer.

Melinda is great at what she does! She has done my waxing services going on 2 years now. She takes…read moreher time, makes you feel comfortable and leaves you feeling like a new woman once she is done! I also appreciate her honesty with products and recommendations. She makes it her business to ensure you are a happy client. I am for sure a HAPPY CLIENT. I've referred 3 friends, whom never had waxing services prior to meeting Melinda, and they all love her and the experience too! If you are planning on booking an appointment, know, you are in good hands and will have a smooth experience.

Simple place, no frills, but they do an amazing job every time. My brows always come out clean and…read moreperfectly shaped. I also love the window full of plants, it makes the space feel calm and welcoming. Quick, affordable, and reliable.

I've been coming here for years and they have never let me down! I get so many compliments on my…read moreeyebrows because of them! The ladies are so nice and they're amazing at what they do . The place is always clean, and the prices are great. They'll always be my go to, and I'll always recommend this place to people!

A bad experience. I would not repeat and I think they over charged us. No prices were displayed for…read morethe hair removal service and my gf had to keep insisting the worker do more as well as suggest certain things like powders/creams along the way.

Great day spa with lots of services offered. Spent a few hours here with my daughter. Got a…read moremassage, facial, reflexology and head massage. Very relaxing environment. Staff is really friendly. The owner Helen is wonderful. Great way to spend the day.

Got a Brazilian wax. Not a clean spot. Hot. And dirty equipment. Price was different than what was…read moretold on the phone by $15.

I went here last week. She spent all of maybe 2 mins on me. I was getting my chin threaded. She…read moredidn't do a good job. My husband went in the following day to get his eyebrows waxed. He asked her to please pluck the few grays, she said she couldn't it would leave a gap. It was one or 2 in the middle.

I really needed my eyebrows to be cleaned and threaded and i was sitting across from Hina Eyebrow…read morewith my sister so I decided to go inside and get them done. Prija was a nice young lady who threaded my eyebrows, she did a phenomenal job. If i ever visit the Bronx I will go there only. I live in California so a bit far.

Great service and is my go to spot. Professional and friendly customer service. They know what they…read moreare doing.