I got my eyebrows and upper lip threaded, as well as a 10 min scalp massage. Excellent job with the…read morethreading. And the scalp massage was awesome as well. Altogether it was $34, so it was very reasonable.

Simple place, no frills, but they do an amazing job every time. My brows always come out clean and…read moreperfectly shaped. I also love the window full of plants, it makes the space feel calm and welcoming. Quick, affordable, and reliable.

This place is great and so is the owner. Love to support our local business…read more Serenity Aesthetics Spa is located in Throgsneck. I passed this place almost every day and didn't realize it was here, I just thought it was a nice house. I have to pay more attention lol. The place is very nice and clean and the owner is very welcoming. Also, a big perk is that they have parking in the back!! LOL, those who live in this area know how hard it is to get parking there. I got the 60-minute medical massage and I have to say that she hit every area on my body that needed this massage. I've been to a lot of different places throughout the years and this specific massage is what I needed. What I also liked is that at the end of the massage, she used a hot towel all over me and that also took the oils off of my body so I was not leaving the place all greasy. Many other places didn't do that and I was oily until I got home. I never felt comfortable using any showers at some spas that had showers. I definitely will be going more often not only for the massage but will be trying the facials as well. It can be surprising how much of a positive impact these services can have on your overall well-being and I am so glad I went. I will be going back soon!

Customer service A+ Service A+…read moreAttention to detail A+ Environment A+ Serene and peaceful to say the least. The wide variety of services offered will have you becoming a lifetime member. Give them a call you will never regret it. it's a family environment with the elegance of a 5 star hotel feel.

The young lady at the front desk was very professional and friendly, and the waiting room was…read moreclean. The examining room was only moderately clean. I was having a lesion on my face examined, and the doctor decided to remove it and send it to pathology. The only reason I know this is because after he told me that it was a wart, I asked if he was certain it was not skin cancer. I found it odd that I received anesthesia, had the tissue cut out and cauterized without anything being explained to me, and the doctor seemed annoyed with my questions/dismissive of my concerns. Given my family history of skin cancer (not to mention that I was left with a sore on my face), a little bit of an explanation would have been in order. Ultimately, I was very uncomfortable, and elected to have my follow up elsewhere.

I called for a appointment Monday, July 29th and received an appointment for Tuesday, July 30th…read more Once I arrived a person came in to go over my medications. I told her to give ma minute to look them up and she replied no need. Dr. Benites came in about 10 minutes later and examined the arm I came in for. There were four cysts and he stated he would give me an injection in each. After giving the 1st injection he said " you seem uncomfortable so you will have to use a gel". If that doesn't work, go to urgent care or the emergency room. Dr. Benites said "I injected the largest one. thank you. I asked why won't you finish? Again Dr. Benites replied you seem to be uncomfortable. Isn't it normal to be uncomfortable when someone is sticking you under your arm with a needle? As I was leaving I asked if the medication list could be finished and I was told it was not necessary. Asked for a printout for my doctor as to what it was and what was done and was told it wasn't necessary. A $35 co-pay for the visit. Urgent care will be $60 and the emergency room visit $150. What kind of games is Dr. Benites is playing? Still in pain, not told how long to use gel. Be careful in choosing a doctor.

This was my first time coming here. I've been a regular customer is Vikki's before she moved here…read more I was very happy with the final result. She made my hair alive again. Everyone around me was so kind and respectful too. I got a great vibe! Will definitely be coming again.

Awesome hair salon. So happy Vicky is here! She is the best! My mom has been coming to this salon…read morefor as far back as I can remember and I know for the most part only the best hairdressers have ever been here! Highly recommend!

The worst nail place I've ever been to. These people do the bare minimum and there's a lot of…read morehealth violations going on. I'm not sure how they are still in business. Prices are also ridiculous

My second time visiting this nail salon. Both times the service was great. William took his time…read morewith this set & needless to say I love it!

I absolutely loved my visit there. I went for an underarm wax it was very quick( took 6 mins…read moretotal). My waxer genesis was amazing and very paitient as it was my first time.

Valerie (if that is her name - the little girl with two nose piercings) needs to be retrained on…read morecustomer service and professionalism. It took me approximately 25 minutes to check out. The only reason I was willing to wait was because I wanted to take advantage of the discount I had been told about for my birthday. However, the discount was not reflected in my balance when Valerie was checking me out. She also took an extended amount of time behind the desk trying to pull up my receipt, only to then tell me that the discount did not apply, so I was expected to pay over $40 dollars extra. The frustrating part is that I had specifically been told by the persons who booked me that the discount did apply - because of the way they booked it. Everyone else I spoke with gave me the same information - and then the first receptionist at the beginning of my booking said she would "fix my booking" to make it even cheaper. But then Valerie did not seem willing to get clarification or make a genuine effort to resolve the issue, I even had to tell her that I did not have enough money to pay the full amount. I had to LIE to get her to budge. When I continued asking about the discount because I knew what I had been promised, Valerie's responses became increasingly passive-aggressive - though her Customer service skills was not good to begin with. Rather than asking someone in the back ( or anyone available) for clarification, she told me that she had texted her manager (in 2 seconds of her phone being in her hand, apparently), who was conveniently in a meeting. There did not seem to be any genuine effort to resolve the situation - just hopes that I was stupid enough to not pick up on a scam. At that point, it felt as though she expected me to simply accept the full charge and move on. I refused because, while this is not about the money, it is about principle and honoring what a customer was told when they booked an appointment. People work hard and long hours for their money, and not everyone was just blessed with a financially comfortable life - some of us had to earn it honestly, with sweat and discipline. What bothered me most was Valerie's attitude and the way she communicated with me - before and after my advocacy about the price discrepancies. But she claimed she was being professional. I do not think she is self-aware of how she was coming across, and that is something that should be addressed through additional customer-service training. If she is not going to be retrained, I would urgently recommend reconsidering whether she should be working at the front desk. I had an otherwise good experience/service, and it is disappointing that the entire experience was negatively affected by one person's interaction with me. It is also unfair to the other employees who are working hard and earning commission to have a customer leave feeling this way because of a front-desk interaction. Additionally, if this is a recurring issue with promotions or discounts and customers are routinely being given conflicting information, that needs to be addressed internally for scammers or training opportunities. Customers should not be put in the position of having to argue/debate for an active promotion they were told they qualified for. Regardless of their pocket! Unfortunately, I will not be returning. Trust is important to any hardworking consumer, and after this experience, I no longer feel confident that I will be treated fairly or that the information I am given when booking will be honored at checkout. And I will be filing a formal conflict to corporate for all the other women who don't have the personality to advocate for themselves and their hard earned money.

I called to reschedule an appointment and because no one there is competent enough to handle an…read moreappointment change, I show up and they already have someone and none of the other ladies are free. I reschedule there and call today and the person I scheduled with is not working. I have been going here for 14 years.... Putting up with this occasionally.... But now my nails are over 4 weeks and I am traveling for the next 2 weeks. My daughter already goes some place else once they completely screwed up her nails....... I will now go somewhere else as well.

I've been coming here for over 20 years. About a year or two ago one of the long time nail techs…read moretook over the business as the original owner retired. I always love coming here because the vibe is chill and I can relax. New owner remodeled and the massage chairs are comfy. Easy to get an appointment to accommodate your schedule. Also the manicure pedicure last longer than other salons as they use good products. I don't feel like I'm in a factory and rushed here.

Very friendly staff who are willing to work with you and answer any and all questions that may come…read moreup while you check in. The dermatologist is professional and friendly and has a sincere approach to finding out what the best option can be for you going forward - definitely will be coming back here on Tuesday's in co op.

I went here last week. She spent all of maybe 2 mins on me. I was getting my chin threaded. She…read moredidn't do a good job. My husband went in the following day to get his eyebrows waxed. He asked her to please pluck the few grays, she said she couldn't it would leave a gap. It was one or 2 in the middle.

Got a Brazilian wax. Not a clean spot. Hot. And dirty equipment. Price was different than what was…read moretold on the phone by $15.

I'd like to provide feedback on my experience at Blanc Azur Spa. I signed up for the cavi/wood…read moretherapy which was recommended by the owner after a free full body consultation with her. In the first session, I felt intense pain and expressed it to the technician. I was told the pain is normal in the beginning of the process and with consistency the pain will subside. However, that was not the case. I completed 6 sessions and the pain continued. I was then told it is due to the scarred tissue from having 2 c-sections which the owner was aware of from my consultation with her. I requested an alternate package but was told by the owner that she has a no exchange policy but she will spread out my sessions to monthly. I did not agree to this and asked to just get merchandise (full body shapewear and a heat cream; total value $170) instead and to cancel my remaining 4 sessions which equal the value of $500 ($125 per session). She wouldn't accommodate that either, so I decided to take the loss since she also stated she had a no refund policy as well and requested that my information be discarded as I will not be returning. I am disappointed in how unaccommodating the owner is with her clients as she is the one making recommendations for them. The owner gives the impression that she cares more about money than her clients, extremely unprofessional. Don't waste your time or money!

The massages are ok. I got a cavitation package 6 for $180. This place lacks professionalism…read more The owner is quick in asking for the money upfront before even starting your treatment. She will book your appoitment and then try to squeeze another appoitment in between where you will end up waiting longer. Besides that, they try to make up for the lateness by taking away time from your procedure because they are late for the next client. I will definitely not be back to this place for more packages. Not worth the time or money.