Just received my third Chevrolet from the dealership. The service is outstanding and the people are…read moremost helpful. In my opinion, they couldn't be any better, from the sales people to the service department. I would recommend to anyone wanting good service. Bob True

Matt and his team were amazing, they worked out a 2 car deal for me and my son. Everything went…read moreoff without a hitch and it was so easy, all we did was pull up and sign and drive. They took their time showing us the features on our new cars and answered all our questions. I will be doing all my business with them from now on.

I want to thank Frank, Dennis and Dominic for a smooth transaction buying a beautiful BMW…read more Thank you kindly, Lula M Harris

DO NOT TRUST THIS DEALERSHIP--DECEPTIVE SALES & ZERO ACCOUNTABILITY…read more I would give zero stars if I could. My mother is a 68 year old retired RN who purchased a van from Haus Auto Group with the intention of traveling across the country, visiting national parks. Instead, she has spent months dealing with a nightmare--costly repairs, misleading information, and complete disregard from the dealership. The van was misrepresented from the start. It was advertised as a Flex Fuel Chevy Express, which she paid a premium through the dealership's vendor to have delivered to her in Texas. Upon delivery, she discovered it was actually a VIA Motors VTRUX hybrid--a vehicle that very few mechanics can service due to software restrictions that a quick Google search will confirm was a complete failure for GM. The hybrid battery failed 3 days after she accepted delivery of this vehicle, and despite taking it to multiple shops, no one has been able to fix it. Additionally, the van has significant rust issues that were not disclosed at the time of sale. They haven't even honored their own guarantee and reimbursed her for what she spent in repairs the first month she owned it. My mother repeatedly reached out to Chris Haus, asking for assistance or a buyback, as she unknowingly purchased a vehicle that is essentially undrivable, and the vehicle delivered is not the vehicle she purchased. Communication has been slow, dismissive, and filled with empty promises. Every time she pushed for a resolution, she's been met with excuses or silence. Meanwhile, she's still making payments on a van that she cannot use. This dealership sold her a branded title vehicle without proper disclosure, failed to ensure it was in working condition, and has done nothing to make this right. She spent her life savings on what was supposed to be her dream vehicle, only to be stuck with an expensive, useless burden. If you value honesty, integrity, and accountability, DO NOT BUY FROM HAUS AUTO GROUP. I strongly urge anyone considering a purchase here to take their business elsewhere.

I bought a 2019 Ford EcoSport from this dealership, over all the car was a good deal, below market…read moreprice with low milage. At the time of sale, we were presented with a warranty option. Were led to believe that the warranty was a full bumper to bumper warranty, so I paid for it. Fast forward to 07/09/2026 while on a trip many miles away from home at 1AM, the car broke down, and we ended up having to limp our way to the nearest Ford dealership and have our daughter come pick us up. I was not worried because of the "warranty" only to find out we were sold a connivance warranty that only covered things like the nav system radio and so on, not anything to do with any mechanical issues. I know I should have read the warranty docs and so on, but I trusted the salesperson and dealership. So, in the end I had to pay for a major repaid at a dealership that was over 2 hours away from home. Lesson learned read all documents before you write the check. I was misled so again lesson learned.

About a week ago I left an unfavorable review, and they reached out to make things right, so this…read moreis an updated review... I was in to look at Camrys I was interested in, and was offered no assistance, so I left feeling a little annoyed and insulted. Stephanie D reached out to apologize and I made an appointment the next day to meet with a sales rep. After meeting with sales rep (Kevin Sikora) and taking a test drive, was offered a deal too good to pass up. Also a pleasant experience in the finance office with Keely; no shady monkey business at all during the parade of paperwork. She did try to sell a few last-minute extras but didn't turn evil on me when I declined them. Very happy with the car I got and the deal that came with it. So I guess the moral of the story would be to make an appointment?

If you want to have a great experience, ask for a Tyler Root if you are buying a new car, and…read moreJessica Ramdin is an excellent spokesperson. Had a great experience

Helped my sister buy her first vehicle here. We saw a Certified Pre-Owned Jetta on the website that…read morewas listed for a very fair price. I called in and spoke to the Sales Consultant Bob Bezzaro. Affectionately referred to as "Uncle Robby" by his close friends as he told us. Anyway, from the first interaction he was more than helpful with every question we had, especially about the certification warranty and financing for a first time buyer like my sister. We scheduled an appointment, went to test drive the vehicle, and were soon on our way down the road. Awesome experience and my sister loves her new Jetta! Definitely ask for Bob when you stop in. You could tell he makes it his mission to spread joy in all aspects of the car buying process. Thanks Bob and thank you Preston VW!

I have had issues with my new VW atlas from day one. Had to get the owner involved after 1 1/2…read moreyears of issues and he (Rick) was a complete asshole to work with. He was very degrading to me in emails, like he was doing me a favor with getting back to me to try and resolve the problems with my car by giving me $4,800 off a new car And not paying off what I owed on my current car. He said he did everything he could do, but my issues with the car haven't been fixed. All I wanted was to try and get into another car without transferring a lot negative equity due to this not being any fault of mine. Because of him I will never buy another car from him. The other staff at VW of Boardman have been amazing!

These guys were a life saver. I was traveling through the country and my alternator went on my car…read morein this town. The Chevy dealership recommended them bc they didnt work on foreign diesel cars. So this shop took us right in and started investigating how to fix my problem quickly. They located a part for me which was a problem all in itself, got it ordered and installed. They offered me a loaner car so I wasn't stuck at the shop all day and gave me a recommendation of where we could go to relax for a while. Just great service! Only one down side was that in the rush to get a stranded mom out of there (I begged to get this done asap) something happened to my oil level sensor. They had thought that it was possibly wet and it would stop giving me a problem but unfortunately while I was at my final destination it just completely stopped reading my levels. They had told me that I had an oil leak so that caused a concern for me to drive the vehicle bk home with no sensor to read the oil. They offered for me to stop on the way back but I would have been passing through after they closed on a Sat. So I had to have it fixed at a location where I was. Armando's hourly rate was quite high but I really didn't have much of a choice and I was assured I was in good hands so that made it sting a bit less. But when I had to get that sensor fixed because the clip got messed up during the alternator fix it was definitely frustrating. I do wish they would have looked at it better before I left but they had done so much for me already and it was past closing time he said. All in all I would go to them again. They were extremely kind, knowledgeable and empathetic. I'm sure if I wasn't stranded and they had more time I wouldn't have had a problem with the oil sensor. Just sucked having to pay to get that fixed also. I'm sure you will be happy with their service if you needed.

Extremely professional and trusted place to do business. We have used them many times for…read moreMechanical, Body, and paint work. The are exceptional and highly recommended! They have always performed a great job on our foreign vehicles.

I just purchased a new Mazda CX90 at Preston. Dave made the experience of new vehicle purchasing…read moreeasy and stress free. He was very knowledgeable and great to work with. I will definitely recommend him to my family and friends who are looking to purchase a new vehicle.

ATTENTION FEMALE SHOPPERS, Go to literally any other Mazda dealership, while our salesman was very…read morenice and we appreciated him, the manager was absolutely barbaric and would not let us leave after repeating multiple times that we were just looking around. Like physically put HIS BODY between me and the door. Honestly should've called the police. what a freak. Wish I could rate it a zero