I stopped in there because I had a tire that was losing air. He said he might have one in the back…read more He took forever to look, and then when he came out, he just started helping another customer as I stood there waiting for the answer. Finally, after he was done with them, he looks at me and says sorry we don't have that tire in stock. Never offered to order one or nothing. What a waste of time.

Quick; competent and friendly. Phil is the owner and he is awesome. Cost is comparable and fair…read more This has been my auto maintenance and repair shop for the past 15 years; since Phil's Dad was the owner.

The oil change was fast and very good but was 100. Dollars for an oil change. I personally can't…read moreafford that much.

Do not get your radiator flushed. I had mine done may 2023. Vehicle was fine before I drove it into…read morethis location. After oil changed tech recommended radio flush. The next day my van ran hot over heated on way to work. They refused any liability on damages done. Will not do businesses with them anymore as well as family and friends.

If you are getting your alignments here "BUYER BEWARE" This…read morevehicle's camber was out in the rear and instead of trying to figure out what was causing it, they installed these shims, busted the bearing cover, and never told the customer. The shims they used were wrong, the way they were installed was wrong. The correct after-market shim should have been a full-contact shim. But then again the underlying problem should have been fixed first. They were going to charge the customer $158 for this on top of the alignment charge. If this is how they do their alignments you have to wonder how they do other services. I'm a retired ASE-certified tech with over 50 years of experience and ran a shop for over 25 years. I ask for customer feedback good or bad. instead, this shop asked the customer and me to leave and never come back! I would have apologized to the customer and replaced the broken bearing and depending on the tech's experience I would have retrained or fired.

Had a check engine come on. Was the thermostat. They were very professional and friendly. Service…read morewas fast and right at what was quoted to me. I will definitely return and recommend there service.

Great Service and good prices, My grandparents and parents always took their cars to Murphy's. I…read morehighly reccomend this business

Took my 68 Nova for a full exhaust. He was very easy to get along with. Gave me a price up front…read moreand thats what it was I picked it up the next day and he kept it on the rack so I could see his work It was awesome!!! Very neat and done right I highly recommend Murphys for your exhaust work

The worst repair shop in town. Charged 5 hours labor on a fuel tank replacement. Google puts high…read moreend estimates of labor round 250. Think all the other reviews are fake

I brought in my own tires for mounting & balancing, plus needed an alignment as well.. They were…read moremore than willing to help even though I didn't purchase the tires from them, & also looked out on a cracked rim that needed fixing!! Definitely recommended

Steve and Jim are the most knowledgeable mechanics in Northeast Ohio. They know their stuff and…read morethey get the job done well reasonable pricing and get your car back before you know it

They patched my tire a while back, great guys, great service. They worked through lunch to take…read morecare of the tire! Thanks guys!!!

Great experience today buying car. Mike and team listened to me and got me deal I wanted so happy…read moreI drove out from Cleveland it was worth working with smaller dealer who is working for customer.

Took my car in for two service recalls. Receptionist was very nice. They told me it would take…read moreabout an hour and a half to complete but was done in 45 min so I was happy about that.

Needed help with a check engine light and oil change - they were able to get me in immediately and…read morequickly diagnose and fix the check engine light and did the oil change - super fast and professional from start to finish! Owners were both on-site and dealt with us directly, very honest and put us at ease during what to us was a troubling situation - highly recommend Richards Auto service!

I highly recommend Richards Auto! They always have time for there customers. All there service is…read moredone in a timely manner. The owners and workers are very nice and helpful. They will answer any question you may have. Prices are very reasonable. I won't take my car anywhere else.