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SweatHouz

4.0 (30 reviews)

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Jack R.

This is like the no pain no gain shock to your system kind of place. They have monthly memberships that are unlimited, or a one time pass for $40. The monthly pass or membership for like a year is cheaper in the long run if you come here often. They have clean personal saunas and then the cold shock bath. The room has its own shower with shampoo and soap. The ONE HOUR time limit starts immediately when you enter the room. This room includes the sauna, cold plunge, and shower. They give you like 2 towels and then you can relax and decompress after a hard days work or working out at the gym, or whatever. Plenty of parking and they offer lukewarm water to drink in the front that's flavored which is like meh. Wish they had ice cold water, but that's only for purchase.

Cancellation clause
Dai H.

I was really excited when SWTHZ opened in Colma and signed up for the founder unlimited membership. It wasn't cheap, but I went for it because I wanted to support a new wellness spot and was genuinely excited to use the facilities. Unfortunately, the experience ended up being more frustrating than enjoyable. The "free" session that wasn't free At the grand opening, they promoted a free session for members. After mine, though, I was charged right away. It made me wonder--was it really free? That felt like the first red flag. Staff and service issues During my first couple of weeks, I came in several times per week, yet almost every time I checked in, staff still asked if I was "new." Even after chatting with the same employees multiple times, it felt robotic and impersonal. As someone who works in customer support, I know how important it is to recognize repeat customers--it really sets the tone for the experience. One session, my sauna wasn't turned on. It started at 165° but the temperature kept dropping. I stepped out and asked a staff member for help. Instead of assisting me directly, she said she'd "get someone." After several minutes with no follow-up, I had to track down another employee myself. That person fixed it right away, while the first employee was just chatting with other members. Because of the delay, I lost a big chunk of my session. When I explained what happened, I was told I'd get a 90-minute session next time as compensation. I even rearranged my schedule to make sure I had time to use it. But when I came back, I was told that 90-minute sessions "don't exist" and was given a strange look for even asking. I ended up just doing my regular hour. When I asked about a partial refund for the lost session, I was told that they "don't refund anyone for any reason." Strict with customers, but not themselves Timing policies are rigid here. If you're even a minute late, time gets deducted from your session. I understand wanting to keep things on schedule, but the inconsistency is frustrating. Multiple times, the rooms weren't ready when I arrived. Sometimes staff would switch me to another unit (5 or 6), which I don't like--unit 5 is oversized, so it takes much longer to heat up, while unit 6 is so small it feels cramped, especially if your clothes are damp. In one case, my girlfriend was one minute late, but her original room wasn't ready. They moved her into a different room and still deducted three minutes from her session. How does that make sense? Would they have deducted the same time even if the cleaners hadn't finished the original room? This kind of lack of common sense in applying policies really bothered me. Facilities and equipment problems There were several smaller but recurring issues as well: The remotes and TVs sometimes didn't work, and when I asked, the solution was "just cast from your phone," which often didn't work either. The cold plunge occasionally looked pretty gross, with hair left behind from the session before. Staff sometimes started the timer before I had even stepped into the sauna, which meant I lost a minute or two just getting settled, changing, or setting up music/TV. Cancellation confusion After 3-4 months, I decided it was time to cancel. I submitted my cancellation form on the day I was charged, thinking that meant July would be my last month. A staff member confirmed that I was "all good." But then I got charged again in August. When I called, the owner explained that because I submitted the form on my billing date instead of the day before, my "30 days" counted for the next month instead of the current one. In other words, they require 30 days' notice, but even if you cancel right after your billing, you're still charged for another full month. To me, that feels misleading. Worse, I was told they "can't refund for any reason" because "corporate" controls everything. I pressed on this, because I was genuinely curious if there were any exceptions. I was told no, never. But when I pushed further and asked for a three-way conversation with corporate, I was suddenly placed on hold--and then magically told that corporate had approved a refund. So apparently refunds are possible, just not something they're upfront about. Final thoughts I gave this place several months, multiple chances, and plenty of patience. While the concept is great and there's clearly potential here, my overall experience was marked by inconsistent service, confusing policies, and equipment issues that made it hard to enjoy what I was paying for. If you get lucky with staff and everything goes smoothly, you might enjoy it. But if you expect reliable service and clear communication, I'd suggest waiting until they've worked out their growing pains--or looking elsewhere in the meantime.

A Bevi water station with available for refilling your water bottle. Cold compress towel (unscented or eucalyptus) offered @ check-in.
Em T.

SweatHouz Daly City offers an exceptional wellness experience with immaculately clean private sauna suites featuring adjustable lighting and temperature. The vitamin C shower and cold plunge (managed 5 minutes on my second try!) were revitalizing. Post-session amenities include a beauty bar with Dyson tools. I upgraded from a four-pack to unlimited monthly after my first visit. Excited that their new red light therapy bed just arrived - as a light therapy device owner, I can't wait for the full-body experience. Though not included in my membership, I'll definitely purchase a package because the benefits are worth it!​​​​​​​​​​​​​​​​

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2 months ago

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8 days ago

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3 months ago

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4 months ago

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2 months ago

Very good customer service. Clean rooms and the people definitely enjoy what they're doing. This is a great new spot.

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6 months ago

Started coming as a guest but then I come regularly. The sauna is great to sweat all the toxins out. Clean and staff is nice.

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9 months ago

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3 months ago

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2 months ago

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3 months ago

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1 year ago

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1 year ago

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9 months ago

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8 months ago

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8 months ago

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1 year ago

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11 months ago

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6 months ago

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8 months ago

We arrive early and our room was ready on time. The space was clean and organized. The staff was friendly and polite.

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9 months ago

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11 months ago

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1 year ago

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10 months ago

Very clean, private, and relaxing. Would definitely recommend trying it at least once!

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11 months ago

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Ask the Community - SweatHouz

Review Highlights - SweatHouz

But I've come to leave this review mostly because of my experience with Lindsay!

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Crunch Fitness - Daly City

Crunch Fitness - Daly City

3.4(543 reviews)
0.4 mi

This rating is strictly for the guy, whose mom took the traditional name and spelled it uniquely:…read moreAREN!!!! Aren is my guy! He had me when I called, and I asked if he were a manager, he chuckled and said, "Not if you are calling to complain!" I'M DEAD!!!!!! We need more of this type of humor. Aren gave me a great deal, and was the most patient guy. I had a lot of questions, and not once did I ever feel rushed to finish! THAT is why I signed up! I noticed a lot of ratings are for staff & how they treat members. If staff is like some of these ratings, then let's clone AREN!!!! Kudos to you, Sir!

This is by far the dirtiest gym I've seen in the entire area. The equipment, locker rooms, and…read moreshowers are constantly in poor condition and clearly not maintained properly. It honestly feels like management doesn't care about cleanliness or the experience of their members. The front desk staff (the girl working Tuesday around 10 PM and the guy who said he was her boss) were extremely unwelcoming and rude. They spoke in a very aggressive and threatening manner and were clearly misrepresenting the information in the contract. Instead of helping or explaining things professionally, they tried to intimidate and confuse the situation. This kind of behavior from staff is completely unacceptable. The management is also very misleading. Their main goal is to sell you a membership at any cost, and once you sign up, they make it extremely difficult to cancel. They keep charging your card month after month even when you try to get out of the membership. I would strongly recommend staying away from this place. There are many better, cleaner, and more honest gyms in the area.

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Crunch Fitness - Daly City
Crunch Fitness - Daly City
Crunch Fitness - Daly City

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Hot Yoga Plus Daly City - Restorative Yin Yoga

Hot Yoga Plus Daly City

4.0(292 reviews)
1.6 mi

I went to this studio for a month and did mostly the classic and inferno Pilates classes. I really…read moreenjoyed them, it was my first time doing mat Pilates. The instructors are informative and really switch things up, which is great when trying to target different muscle groups. The parking can be really tough and they lock the door when class starts so sometimes if someone is not at the front and it took you too long to get parking you'll miss the class. The yin yoga is really helpful when you're sore and need a good stretch. The 90 minute yoga can be a bit too long for me. Overall, I enjoyed my experience here and I would have continued to go had the parking not been so difficult and it's decently far from where I live.

I have not written a review in over 10 years as a devoted yogi student of this studio. However, I…read morewas dismayed and frankly disappointed by the yoga teacher tonight, named Dominic. I have only taken this teacher's class once before . Tonight the studio was not typically hot as usual, but more of a temperate climate. He kept the fans on and the doors open. It didn't take long for the room to become cool and eventually a cold draft ensued. A student requested for him to "please close the door."However to no avail. He responded, "you just need to work harder!" I then stated, "it's cold, can you close the doors please". He again resisted doing so, and claimed we were not working hard enough. I have been practicing yoga since 2001 and am a hot yoga and Hatha yoga certified instructor. Certainly, I practice hard enough. It was so disheartening to observe a teacher use his ego and disregard the sentiment of his students. I will not be taking his class again. It's such a shame when teachers exert egotistical control in the name of yoga....it negates all meaning of what yoga represents, and its purpose becomes null and void. Dr. Cuba

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Hot Yoga Plus Daly City - Outside (instagram: wooneats)

Outside (instagram: wooneats)

Hot Yoga Plus Daly City
Hot Yoga Plus Daly City

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Paradise Valley Spas - Hard to beat on a cool night

Paradise Valley Spas

4.5(304 reviews)
12.2 mi
$$$

I had a really good experience. Stephen and Renee were friendly, responsive and helpful. The…read moredelivery was done well and they were flexible in helping to find a time that worked for my contractor (even though they were busy and short-staffed at the time). Similarly, the guys who came out to train me and do the initial setup were friendly and cool. There is a bit of a used car vibe in buying a hot tub and I did not love that part but once we got past the "sales pitch" part the service seemed very strong. I'd definitely recommend them.

I've been a loyal Sundance Spa owner since 1999, but my recent experience with a new 2023 model and…read moreParadise Valley Spas has been a massive disappointment. I had the choice between Sundance and Hot Springs, and I chose Sundance based on history. That was a mistake. Recently, the spa's electrical panel failed, which triggered a surge that blew out my dedicated 220 circuits. Despite this being a clear equipment failure on a nearly new spa, both Sundance and Paradise Valley Spas refused to cover the $250 electrical repair bill. For a company to lose a 25-year customer over a nominal $250 fee--after their product caused the damage--is shortsighted and shows a total lack of support for their customers. Buyer Beware: If you are looking for a spa, I would strongly caution you to think twice before buying a Sundance from Paradise Valley Spas. Their "support" ends the moment they cash your check.

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Paradise Valley Spas - My Sundance Spa Paradise, Thanks Mario for getting me up and running again.

My Sundance Spa Paradise, Thanks Mario for getting me up and running again.

Paradise Valley Spas - Just installed

Just installed

Paradise Valley Spas - Front door

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Front door

Planet Fitness

Planet Fitness

2.9(475 reviews)
0.7 mi

This place is always packed! Popular place to be! Lot of people live in this area…read more Two floors of equipment Lots of parking spots (front, inside, the back), but those parking spots are almost always full. You need to display a planet fitness parking card on your dash to prove you're working out here and not just parking in that lot shared with other businesses Lots of treadmills

Located off the 280 at Junipero Serra & Washington. There's a variety of parking. There is a…read morecovered 'parking structure' with less than two dozen spots to keep you out of the rain. It can be confusing as to where the entrance to it is. I came here while visiting during Superbowl week. The gym is big, 2.5 floors. Cardio machines are scattered throughout. The free weights are scattered between two areas (lighter and heavier). You could feel the cold from the outside seeping into the gym all the days I visited. Based on the size of the gym another setup of cable machines should be added. It is a tight fit in that area. Large locker room. Showers do not have any soap dispensers so be sure to bring your own. Each PF choose to provide it or do not, this one does not. Many people choose to use the bathroom stalls as changing rooms, forcing patrons that actually need to use the stall for what they are intended for to wait. One stall actually does not have a toilet in it. There are signs in the gym that ask patrons to be mindful of their time on equipment which is great. Unfortunately, there are no signs stating patrons should be listening to music with headphones. Each day I came in, a gentleman was playing his music loud from his phone and singing along. When asked for him to turn it down and also off, he rolled his eyes. The facility is clean. Staff is hit or miss upon check-in. One didn't even look up from his book when I walked up in the morning.

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Planet Fitness
Planet Fitness
Planet Fitness

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Berkeley Heat - Fireplace sold by Berkeley Tubmakers. Installed by a contractor recommended by them.

Berkeley Heat

4.4(134 reviews)
15.5 miWest Berkeley
$$$

My caldera dealer and I in new orleans have been trying to figure out the new freshwater salt in…read moresystem, so I called the caldera manufacturer watkins but couldn't get many details. Then with the dealer directory brought me to this dealer in California, i was told someone would call me and did. Darrian went above n beyond to help me with all the details even though they're not my dealer. WATKINS SHOULD be very proud of this dealer who's representing they're products. Thanks Darrian. ​

We purchased our Regency gas insert from Berkeley Heat some time ago, maybe pre-Yelp... The…read moreexperience was great, they had an installation referral that felt like he was in-house. We had service once, which was easy to coordinate. We still use the fireplace just about every day from Nov-Feb. I dropped by today fully intending to buy a new remote because ours was flakey. They took one look at it, the battery connector was bent-in a little from so many years. It was an easy fix. I wish I would have grabbed the guy's name. He was so gracious, bending the tabs back. The ease of which he handled my simple issue in such a pleasant way left me smiling and reminded me what a great experience working with them has been. This is a long overdue recommendation for Berkeley Heat, they are awesome! I'm so happy they're in the community and they've been here for a long, long time!

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Berkeley Heat - New chimney cap

New chimney cap

Berkeley Heat - Adjacent dining room and kitchen

Adjacent dining room and kitchen

Berkeley Heat - New fireplace

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New fireplace

Paradise Valley Spas - Spa is clean!!

Paradise Valley Spas

4.4(140 reviews)
17.5 mi
$$

5 stars to my sales person ED MOORE. He was knowledgeable & helpful. He was a factor in my…read morepurchase. I will start off saying that I had two unhappy experiences with their competitors. They are poor business people who I do not trust. I was treated rudely by both. I could have had their tub almost immediately but I figured if they will treat me poorly on about a $6000 purchase (they were less than Jacuzzi), what will happen after they have my money & I have a problem? Jacuzzi of course is the name brand. I can trust them. I also trust Ed Moore. We were told that due Covid supply chain issues the wait about be 10-12 months. We waited a little longer. Everyone was polite & responsive. Robert, head of the delivery crew was helpful. We bought the J-315 which is a smaller unit. That is all of the space we had. The purchase was for relaxing sore muscles & not for parties. It was $9000+ when I ordered & $13,000+ today. The manual explains a lot but doesn't explain everything. That is where ED MOORE comes in. I visited him a few times & was a question box. Everything is functioning properly. The jets hit the areas I want them to hit. I know at motels I have found some hot tubs only focus on the lower & mid back & not the shoulders.

1 Beware all the good reviews. Notice that they are mostly satisfied customers who have bought spas…read moreand had them installed OK. 2-there are a few reviews of their repair business, which is what I needed. I will never contact them again. I have never dealt with a business that charge me before they provided service. They even charged me for labor! Furthermore, they called one or two days before they were expected, and gave no reason for canceling and rescheduling more than a week later. I canceled the job and used a different provider.

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Paradise Valley Spas
Paradise Valley Spas
Paradise Valley Spas

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SweatHouz - saunas - Updated May 2026

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