Been seriously impressed with these guys! I have been going to one of their competitors for a while…read moreand while everyone there was super nice, I just felt like I was getting screwed on service. So much so that a bicycle manufacturer knows about it. I broke my chain whip on a Monday evening and decided to try and new shop on a whim and ran over to pull a cassette off a wheel. These guys took care of it instantly. Three days later, I was having some bake issues and within an hour of drop off, one of their lead techs was already on the phone with Sram having a replacement overnighted. Definitely above and beyond! Pretty stoked on their work and attention to detail!

Have stopped by Pine Mountain Sports two different times while coming from Northern California and…read moreboth times they've been able to help me with quick adjustments with my bike and sent me on my way to ride! Appreciate the support with my bikes!

Just a note of thanks. Amazing support for this year's ChefsCycle event. When things went a little…read moresideways, Sunnyside staff showed up where my husband was taking a break with a bike to keep him cruising across the finish line! Equipment and service with a smile, nailed it! Why ship a bike when you can rent a state of the art ride with people to support you? Thank you!

Knowledgeable staff, friendly and truly interested in helping you find what you need without…read morepushing sales on you or upselling.

In town for the High Cascade 100 bike race and needed some assistance with my bike after airline…read moretransport. The Scott Spark WC/RC is not always an easy bike to work on but this shop took care of it right away. Incredibly helpful and proud of the bike culture that is now an important part of Bend. They also gave me some great insights into some Oakridge trail riding. Should have come to this shop when I first arrived in town, it would have saved me a lot of time and anxiety.

My son had a pedal seize up riding at Bachelor so we headed to Between Evergreens to replace them…read more They offered to install them for me, clearly seeing he was eager to jump on his bike to keep riding, so I took them up on it. That alone was great service but when the tech was checking the install he noticed we were also missing a critical bolt on the fork. They didn't have it but they called multiple bike shops to find us one so my Grom wouldn't miss a day on the mountain. It was after 4, so there was definitely a time crunch to make it happen, and they did plus told me how to install it after I went to another shop in town to purchase the bolt. I would have totally missed this, and the damage overtime would have been severe. Knowledgeable, helpful crew. They also support local MBSEF athletes. We will be back in.

Very friendly and helpful. Also gave us beta to what to see and eat in town. Thank you!read more

These guys are great. Very knowledgeable and listen to you. They did an upgrade to my old Colnago…read morelast summer and tuned up my gf's bike recently. Best quality bike shop in Bend.

Wow, first of all, I am writing this review from the perspective of a woman cyclist who has only…read moreexperienced the oppressive male patronizing energy at every bike shop I have ever gone to *cough* MIKES BIKES *cough* and this store was THE FIRST TIME I felt respected as a person by male bike shop owners and mechanics. Nick made me feel so comfortable trying out the gorgeous Surly bikes they have. Not once did he make me feel uncomfortable for asking questions, or treat me like I was subhuman because I wasn't a man wearing all spandex riding a full carbon bike. Erik and Nick stayed late to help me ship my bike back to CA because I couldn't live one more minute without my new Surly Straggler!! These dudes (and my wonderful husband who is also a gravel boi) helped me discover a whole new side of cycling; one that involves reconnecting with your childlike excitement for exploring, where you're not riding to impress anyone, you're riding to have fun and stay true to yourself. These dudes are amazing. Lady cyclists- head here for unbeatable customer service and life long support with your bike purchases

Low-key no pressure shop with top quality bikes and components. I couldn't have had a better…read moreexperience buying a bike assisted by both Eric and Bob. I'd ride the bike, they'd adjust it for me. I'd ride the bike, they adjust it for me again, and so forth until it was perfect. Nothing but smiles--and I got a great bike in the end. Love those guys!

James and crew are fantastic! I've bought several Pivots from them and the service - before and…read moreafter picking up my bike - has always been exceptional.

We were visiting Bend and decided to rent a couple of demo bikes at the last minute. We were fitted…read morequickly and the well-maintained bikes were perfect for our ride. The store was well-stocked with everything we needed and the staff were friendly. Highly recommend!

I have been looking for a suitable Ebike for some time. When in bend visiting my son went to the…read morestore more out of window shopping. Well due to the amazing sales staff ended up purchasing one of their rental specialized 3.0 turbo. Here are the highlights of the process; worked with 3 different sales people showing an amazing amount of collaboration, worked on confirming pricing, as I was leaving for California the next day rode the bike to their repair center to have it cleaned and prepped, due to a minor repair needed they needed an extra day and texted me by 9am the bike was ready, to top off an already great experience helped find a way to fit it in the car. During the sales processed was offered 12 months interest free financing and really helped looking at all the bike options based on my needs Highly recommended

My experience was brief but great! After calling one of my go-to bike repair shops in town and…read morefinding they did not have what I needed, they suggested I contact Bend Electric Bikes. I try to avoid downtown, but parking over by the library meant only a short walk over to the shop. The guy behind the counter quickly located the two items I needed and the price was better than I was expecting. Turns out it was the owner, Stirling! Great service, great prices. I would not hesitate to go back in the future. I'd even brave downtown for it!

I have engaged with this bike shop on two occasions. The owner is honest, extremely friendly and…read morevery competent. The prices are extremely fair and the quality of the work is outstanding. I would go here anytime and highly recommend this business.

Bicycles can be simple and they can be complicated, but most of all, they are fun. Bike shops have…read morethis unique challenge and The Hub does a great job of striking this awesome balance because they get it. I ran into some challenges when assembling a road bike that I bought online as a frame and set of parts. I brought the bike to The Hub a few times towards the end of the project. TJ was very helpful each time. He took his time with the questions that I had. I feel very fortunate to have this really sweet bike shop right around the corner.