I recently proposed & the ring I bought (From Macy's) was the wrong so I went to R&H to get it…read moresized. Brandon was the first associate to greet me & was very helpful in helping us get a good deal on the ring re-sizing. We actually had gone to every jewelry store in the mall & even though some were cheaper we decided we wanted to just work with Brandon. He was nice enough to call a few days later to inform us that there was a slight possibility that the jeweler could have an issue with sizing that could end up causing curvature in the ring. I'm sure at some stores because it's a slim chance they may just do it anyway to make the sale, however Brandon took the time to let us know. Due to this issue with the ring we decided to just return it to Macy's. Brandon was so friendly & helpful that we wanted to get our replacement ring from him instead of Macy's. When we returned we looked at a few rings but could not decide on anything just yet & wanted to shop around. Brandon did not pressure us in the least bit & explained that he knows how important it is to shop & compare to ensure we find the perfect fit. We went all over the city to various malls & Jewelers to weigh our options. After a long day we were ready to just be done so we went to an R&H store in another mall. They ended up showing us the perfect ring, but they were extremely pushy & almost trying to force us to make a decision. After that we decided that we would get that ring....but at Brandon's store at The Hip. If anyone deserved the sale it was him. So even though The Hip is very out of the way for us we ended up calling Brandon with the SKU Number for the ring & he immediately located it & was able to put it on hold. When we went back he got us taken care of instantly. Overall he made a very stressful, but important task as easy & enjoyable as possible. We now will have always have a wonderful memory surrounding purchasing the engagement ring to last a life time. We even invited him to the wedding. Prior to this ring I'd never bought fine jewelry before but I may start just so Brandon can get the sales! As someone who has worked in customer service for over a decade in management, his skills with customers are outstanding & I hope he is sufficiently appreciated & rewarded for what he does! Thanks Brandon! :-)

If i could give them 0 i would. First i was pressured by Sergio to get the rings i even went back…read moreto try and return them but was told i missed the deadline and Sergio no longer worked at the woodflied location i later lost my job and was unable to make the payments. They are now taking me to court for $2500 for a rinf that was appressed for $150 when i went to get it checked this company really has nothing better to do when i asked to be put on payments, they said it was to late they were taking me to court. I WILL NEVER SHOP AT THIS LOCATION OR ANY OF YOUR LOCATIONS, TRASH JEWLERY STORE.

The store is very worn and in disrepair considering they are attempting to sell somewhat expensive…read moreproducts. Compared to their Detroit location at the hotel this location is nothing short of brand damaging. Further the staff are disengaged and while pleasant, mostly robotic. Shinola needs to invest at least a modest effort to make the shop as nice as their core watches.

Skylar was wonderful. My favorite necklace was stolen when are car got broken into and i was…read moredevastated. It was sold out on the website. We happened to come into the store, interacted with Skylar and her associate, and explained our predicament. Skylar took the time to look on their store computer, located the item, called her colleagues in New York and facilated the replacement sale. Of course while she was working her magic, hubby found a new watch and I found a new watch strap. We bought them! Store is clean and welcoming. Street parking was not too hard to find and also free on a Sunday. Will definitely come back.

I've been rocking the jumpsuit I bought from here for so long and the quality still remains the…read moresame!

I AM OBSESSED WITH MY RING! I've never actually been to this place in person (my fiancé and his…read morefamily all get their engagement and wedding rings made here), but the craftsmanship is beautiful! They were able to incorporate two diamonds from his grandmother into the setting, and it's absolutely perfect. When he proposed I was blown away. What amazing work, thank you so much for this piece of jewelry that represents our commitment and love.

Let me start by saying, location and people are something that can make or break any business…read more When it comes to diamonds and jewelry, there is always a chance of getting taken for a ride when it comes to the unknowing customer. Chuck and Mike are the greatest guys in the business. They do not try to up sell you or over sell you. When you come in, they get a feel for what you like and bring you just that. There's no BS, no games and they can make anything work. Even custom jobs. They remember you years later and will not let you get ripped off, even if you bought it elsewhere. I recommend them to everyone looking to buy better than mall jewelry store crap. Parking can be tough, but worth the garage, or just circle the block a few times, spots always open up. And if you are just picking up, they will come to you curbside.

I'm a resale store snob. I love this store! The owners have real talent. They are very selective…read moreabout what they sell. Women's clothing and accessories - all sizes ... and house and garden wares, some books, and DVDs. Clean place too and well organized. Good lighting. Friendly and very accommodating. They love excellent quality houseware and furniture consignments. No kids or mens clothing. Not a problem for me. GREAT PRICES FOR QUALITY ITEMS!

I've always had dreams of chasing Harry Winston myself...not in paperback. But, when it came time…read morefor my beau to pop the question--we wanted to investigate all of our options. On several attempts, we tried stopping in this famous establishment...only to find out they closed early, or weren't open late. The time we stopped by and they were supposed to be open for 15 more minutes, the doors were locked and the associate who answered the phone was one of the most rude people I've ever spoken with. We didn't have the opportunity to even consider one of their rocks, because we couldn't even get in the door! My now fiance and I resorted to visiting the Harry Winston in New York to browse their selection, whose associates were very knowledgeable and helpful; but in the end it wasn't worth making another trip to NY just to buy a ring we could get elsewhere for less. Morale of the story, don't even attempt to shop here unless you're A) Willing to come at 12 noon a week day and B) absolutely must have the brand recognition of HW, even if it will cost you twice as much.

I recently visited the oak Street HW location trying to prepare my fiance to be with an option of…read morewhat I would love in a ring (he asked for assurance and options). I must not have been wearing my Givenchy suit and Louboutins because I never expected to be treated with as much disrespect and disregard shopping for a 3+ carat micropave ring worth over $170K. Not only was the salesperson confrontational with my taste and questions, but she seemed to be more interested in my Fiance to be's name than my own questions (kept cutting me off to constantly get his name). I was so turned off by this associate, that I will never buy or request a gift from HW- on the contrary, will tell anyone to go out of their way NOT to buy from this store. I had my first "Pretty Woman" ever. BIG MISTAKE! 3.5 carats, E color, pave band, classic.. bought from their neighbor- at a higher price....BIG MISTAKE team. And FYI for the HW team in Chicago- the people who have the most in their bank accounts, wear the least superficially to show on their persons.

Was walking by this place when I caught a sign basically indicating most everything is on sale. The…read moreplace was spacious and well organized by type of clothing on each rack, making it easy to look through what you like and all sizes of what they have organized. You can definitely find something you like - I got a cute sleeveless top for $5 marked down from $60 and a sweater for $25. Not too bad for a small boutique. Didn't ask if they are closing soon, but could be the reason for their current low prices. Their selection was modern, cozy/chic, featuring more timeless styles (stripes/solid colors/not too many different prints). Reading the other review on here, I do think that they should be more upfront about their return/exchange policies if a customer were to purchase from them. It's easy to assume they are final sale, but I would ask to make sure. I asked if they could put a few items on hold for me, and they said they would for an undetermined amount of time. She also did a good job checking on me while I was fitting. If you're walking by, I would recommend taking a look!

I stopped in while Christmas shopping for my daughter. The salesperson was friendly and helpful. I…read morewas contemplating a sweater and top for my daughter. I was unsure of the pattern. Still unsure, but the salesperson insisted she would love it. Seemed a bit pushy after I told her my daughter my not fit or like it. She said it's what all the young people are wearing and aged love it. I wasn't so sure but I bought it anyway. My mistake! Well, my daughter did not love it and when I went to return it was told, by the same person, that they don't do returns. She said, Just store credit and she could stop in anytime. I told her that my daughter lives far away. She said there policy is typical of most boutiques. No Online Store, etc...Pretty aggravated since she never mentioned that policy when I was clearly unsure of the purchase. My daughter lives no where near one if the few boutiques they have (Milwaukee and Lake Geneva). Never again.

I came in on a busy Friday. I was greeted right away. The gentleman helping me was very helpful and…read moreoffered me a beverage. I happily took a glass of prosecco. They have a great selection of pieces. I couldn't make my mind up but in the end I went with a dainty silver necklace. I love the new sunflower necklace they just released also. They have an array of price points and always have great sales. Don't skip out on their birthday rewards!

This Kendra Scott location has a great selection and such attentive staff! I recently stopped by to…read morepick up an online order, which was taken care of very quickly. I also added on a necklace to my order once I got to the store and the team was able to add it on to my total very easily. My whole interaction with the team members at Kendra Scott felt so personal. I will definitely come back!