Since moving to Tennessee, I have been coming to this nail salon regularly for my pedicures and…read morenails, and I've always been very satisfied because they usually do an amazing job.
That's exactly why I felt comfortable coming back to have my nails removed and get a simple manicure so my natural nails could finally have a chance to breathe and recover.
Unfortunately, I left this visit extremely disappointed, frustrated, and honestly pissed off.
What should have been a simple nail removal and manicure turned into an overpriced and upsetting experience. To make this even more upsetting, I was charged $40 for him to literally rip the nails off 8 fingers (since 2 were already off), quickly file those 8 nails, and barely do anything else. He only used the cuticle cutters on one finger just to remove the tiniest piece of skin because I didn't even need cuticle removal. There was no soak, no lotion, no hand massage, and no actual manicure care at all. Paying $40 for that level of careless service is absolutely ridiculous. If anyone is thinking about coming here for a manicure or nail removal, go somewhere else ASAP and do not even think about coming here, because this experience was a complete waste of money and left my natural nails ruined.
To make it worse, I was charged way more than I should have been for a service that was done so carelessly & not up to standard. As a loyal customer who has spent money here multiple times, I expected professionalism, care, and fair pricing. Instead, I left feeling taken advantage of, ripped off, and angry that I paid for a service that damaged my real nails.
This experience completely changed how I feel about coming back, which is incredibly disappointing because I truly used to enjoy coming here.
Take a good look at this so-called "manicure."
He literally ripped my nails off using a nail tip, and you can see the glue he had to use to hold them because he ripped them so far down. This isn't just sloppy -- it's painful, damaging, and completely unacceptable.
If you're thinking about coming here for a manicure or nail removal, don't even consider it. This photo shows exactly why.