After looking at several other and perhaps better known vendors we bought our new wood burning…read morestove from Pondside. The primary reason is Jeff. He is/was without question the most knowledgeable person about stoves I ever spoke with. He made sure he understood our needs and recommended several stoves. He also recommended a five star installer and contacted us to assure we know how to get the most from our new stove. Can't wait for cooler weather. Thanks Jeff.

Karen and Steve were great to work with-very responsive to any questions/changes. They were…read moreeextremely efficient. They carry several brands of cabintry and we purchased the Fabuwood cabinets for our kitchen and bath remodel. We were very pleased with their quality, and seemed comparable to more expensive cabinets we've purchased in the past.

Excellent small town hardware store that seems to have everything I always need. The employees are…read morealways helpful with finding things or making suggestions to better your project. The owners are also very friendly. Great place for when you are in a pinch, or when you don't want to drive 25 mins to Lowes for the exact same thing.

Saved my 4th of July. Not only did they have the grill I was looking for, but they set it up and…read moredelivered it on the same day. They have earned a customer for life. Can't say enough!

Fire Finesse just completed our fireplace gas insert. It was a pleasure dealing with them…read more Communication was great. They listened to our questions and provided information & options that made us comfortable in our selection. The installation crew was knowledgeable & efficient. We also like that they are a family owned business. We highly recommend Fire Finesse. Tom & Mary Jo Foran

Matt, Tom, and Hayden were fantastic! They installed our electric fireplace in no time. They were…read moreneat and clean and left no trace they were there...except the fireplace! Highly recommend!

We originally purchased an entire package of kitchen appliances and fireplace for new construction…read morehome. First had few issues with dings and imperfections on the dishwasher and microwave. They had them replaced and corrected immediately. Experienced an issue with a very expensive gas oven range with which the manufacturer refused to address, we went back to CAFD and spoke with them. Andrea worked with us and the manufacturer and within 2 weeks we had a brand-new appliance delivered in its place, we cannot thank them enough and our experience thus far with the business has been exceptional. Additionally, the crew that came to the house were kind, neat, professional and very conscientious of our home and made sure we were happy before leaving. Very satified

I bought brand new $6000 Frigidaire model PCFD3670AF range from CAFD that didn't work from the…read morebeginning. The oven does not reach the temperature it is set at and can vary by over 100° at times! There is no option to calibrate it. They sent a tech to replace a part and it didn't fix it. I was told, sorry, there are no other repairs possible. They've been giving me a runaround for months and I haven't been able to use the oven at all. It's brand new and under warranty but they won't replace it or take it back. Unbelievable. Stay away from CAFD and Frigidaire. Terrible customer service and the warranty is worthless.

Service department is awful and don't care to follow up on problems. Spent alot of many for many…read moreyears wont anymore !

Update I had a company come out and sweep the chimney and…read moreless than a baseball size amount of creosote was removed. No chemical cleaning needed. Deans was unable to tell the difference between a repair and buildup. I've also contacted Travis Industries the maker of the stove. To let them know about the experience I had with Dean's stove and spa. No customer should have to go through predatory selling tactics that deans uses. People are Travis Industries picked up the phone and at least took the time to listen. They asked for an e-mail and pictures and all of those have been sent off. Time will tell to see if anything happens. Lopi I did get back to me. So that's good. I've been not been waiting for over a week for my refund. I guess it's up to you whether or not you do business with them if you do good luck.

My wife and I were trying to figure out what is the single best thing we have bought; in terms of…read moreusage, reliability, and cost, since we got married in 1994. The answer is our hot tub, so I am glad to write this review from a position of expertise. On November 3, 2012, we bought a Vista Hot Tub from Scarritt Spas and I thought it would be like an exercise bicycle...get used couple of times the first months and then everyone would gradually lose interest. The opposite has been the truth. I'll bet this tub has been used 150 days a year, every year, since it was installed, at a utility cost of pennies per day. I never thought I would use it...but it is wonderful for achy joints, sore muscles and for just rehabilitating after a hard day's work or a long bike ride. The kids use it almost every night when they are home from college or visiting. There is nothing better than hot-tubbing, with a hat on, during a snow storm. The colder the better. In the summer, the Vista has a low-power setting so the heater does not waste energy, and the kids turn the spa down to a more refreshing 85 degrees. We have had to have it serviced exactly one time, and that was when the heat pump was acting up and Scarritt came out and replaced it for free; two days after we called. In terms of maintenance; I have replaced the filters one time and I had to order a new cover after I inadvertently went all the way through it while pushing snow off. The chemicals are inexpensive; they do not even run $100.00/year. I thought I was going to have to be a chemist to keep the tub balanced but one of the greatest free services Scarritt provides is the ability to bring in a water sample and they print out a sheet of specific instructions of what to add to the tub. I don't have to do that often, it's usually a teaspoon here or a tablespoon there, but it gives me great peace of mind knowing it is well balanced. I can't wait for the grandchildren to be old enough to enjoy it, I am sure it will still be every bit as dependable at that point.

First rate service- always Pleasure to deal with- makes…read moreowning a spa a pleasure Happy to reccomend them to anyone

I've been a client for roughly 5 years now. We initially bought our gas fireplace for the living…read moreroom which the whole family uses throughout the entire Fall/winter. Rich has come out several times to clean or service our unit. We also had Chimney problems which he was able to fix. The service is great and he always finds a way to squeeze you in no matter how busy they get! We've been very happy working with them and have actually recommended to our neighbor who need the entire Chimney replaced after a storm.

HORRIBLE EXPERIENCE! I trusted Rich and John's and they TOTALLY let me down. Last December, the…read moreowner, "Rich," came to my 1793 house and talked me into purchasing ventless gas logs for my fireplace for approx $2,600. I used them all of last winter with no problem. Fast forward only 7 months to July. I was out of town on vacation and I got a random message from my dog walker that these logs he sold me had self ignited. Mind you I was on vacation. Thank God the dog walker was there to see the fire. The next day, Rich came out and ordered a part. He said rain had seeped in the chimney and wet the unit causing them to reignite. Once the part came in after Rich and his wife were on speaker phone saying if they can even get this fixed it is going to happen again because of the seepage. At this point I asked Rich if he could just give me a refund. Then Rich started yelling loudly at me telling me things like electricity should never go where there's water. If I had read other yelp reviews prior to purchasing the logs I would have noticed that yelling at customers is a pattern for Rich. He continued by saying "you would never put a TV under there would you?" I was confused why he asked if I would put a tv in my fireplace, but whatever." He kept yelling irately and it became a heated argument on both sides. The minute I asked for a refund, he stopped working on the gas logs and left me with what's pictured below. After he left we emailed his store and asked to go in to work this out. I was told they won't be doing anything for me and that I am not allowed back in their store. All and all, I called this chimney service and ended up being talked into buying approx $2,600 of gas logs. They are chimney experts and never mentioned that water that comes down a chimney could cause the gas to spontaneously ignite. I asked for a refund and was immediately yelled at and was banned from going in the store to figure out a resolution. TERRIBLE EXPERIENCE at Rich and John's. I wouldn't recommend this business to ANYONE. They have my approx $2,600 and left me with what is in the picture below.

Top notch business!! Another local business recommended…read morehere, (which I never knew existed), for some hard to find lawn sprinkler parts, Super quick and knowledgeable staff. I described to the counter person the parts I needed, and within minutes he returned with every item. And I received some valuable advice as well, Super courteous, helpful, and knowledgeable staff and reasonable prices as well. I recommend GPM for all pool and sprinkler supplies!!!

Ray and Jay are great! I bought my big green egg from GPM years ago and have been back to them…read moretwice for warranty items and purchasing BGE accessories. They are incredibly knowledgeable, responsive, and really friendly. Ray is so nice that when I told him I couldn't get to the store before closing, he offered to meet me on my way home from work and gave me the parts after hours. You really can't beat that service!