Dearest Swan,
We have given our new pool one year before
writing this. We want to say Thank you, thank
you, thank you! We love our pool, and it was
everything plus more of what we imagined.
To Swan new and potentially new
customers,
We would like to share our experience. It is
not easy trying to choose which company to
go with and what type of pool. From the very
start we were comfortable with Swan. There
was no pressure, but there was followup,
letting us know they did want our
business. I won't lie to you. There were
some hiccups, but as we all know there
ALWAYS are. It was seeing the way Swan
handled those situations, and worked with
us to correct the challenges that
impressed us the most.
When we started the process, we had a lot
of other companies come out. A large
majority of our neighbors used a large
named pool company in Sacramento (shall
go unnamed). We received feedback that
they weren't fully happy with them. At the
end of the project it was like pulling teeth
to get them to come back and complete
the little stuff that had to be done. It
sounded like they were more in it for
quantity versus quality. When we had "the
company that shall not be named" come out, we
told them what we wanted. I had purchase a 3D
program and showed them what we wanted.
When they came back they did something
completely different. We were so disappointed.
When Swan came out, they not only listened to
what we wanted, but improved upon it.
Never having a pool and trying to do as much
research as a person can, you aren't always sure
of what you are getting. It made us breath much
easier when the inspectors would make
comments like "you have the top of the line
equipment", "they are doing a great job", "we
inspect a lot of pools and Swan is one of the best
out there". If we were ever to build another pool Swan would be the company we would go
with!
What Swan does not know, is that we have recently become foster parents, and now our whole
family loves and is enjoying the pool
Thanks Again SWAN!!! read more