We would recommend Carpet One in Crystal Lake to anyone. Their Service was Top Notch and since…read morethey are Family Owned I think that makes all the difference for Customer Service. A+++

Ashley and Brian were phenomenal to work with! I had a very tight deadline...and she exceeded my…read moreexpectations!! They were very knowledgeable in helping me pick the right carpet for my project and they even steered me towards a carpet that was on sale. I find really good customer service hard to come by these days...and honestly, this family owned business/ husband and wife team really care about their customers. On top of this...the installers were fantastic. We did a theater room...and the Hollywood stair they suggested is gorgeous!! Thanks Ashley and Team!!! We will be back! BTW: the low stars for this business and poor reviews are very old. Please do not judge this business on those ... take a look at all the recent reviews -- base your decision on those!

We had the best experience working with Kenny's from the minute we walked into their showroom until…read morethey finished our floor installation, which I want to add, "in more than a timely manner". The finished product is beautiful and the installers were awesome. Their personalities and professionalism are top notch. I will go to them for any future projects. I can't think of one thing about this business that would warrant a complaint. So glad we found them. Thanks for making this home renovation a painless one!

I had my vinyl flooring installed and again I was so impressed by this company! My installer was…read morenamed Ken Joosten, he was kind, funny, loved good music and very efficient. Talk about a hard worker!!! He was in and out in no time and so neat and clean. Thank you again Kenny's Flooring for a fabulous job!

Outstanding service! These are the nicest people you will EVER work with!…read more If you're looking for new flooring THIS IS THE PLACE. We got quotes from a few other local places and Hometown had the best price with amazing selection of product. We had our entire second floor carpeted and it turned out AMAZING (see photos) It's a family business so you're working on a personal level. Any question we had- was answered promptly and with kindness. You're not going to find nicer people to work with than at Hometown Flooring!

I contacted several flooring companies on yelp to give me some estimates on carpeting or hardwood…read moreflooring. Hometown Flooring Designs was one of three businesses that I decided to get quotes. Gary came out to give me the estimate and measured everything with an actual measuring tape. I originally spoke to his wife, Jennifer, who was so personable and friendly. She usually is at the store and I have to say the store is clean, organized, and was decorated for the holidays and it always smells amazing! Jennifer has quite the bubbly personality and is extremely helpful. In the afternoon I chose Hometown Flooring for several reasons one because Jennifer was patient and asked me so many questions and also let me take samples home to get a good idea of what I needed to have done. Especially after I had painting done. I believe in supporting small business, and I really liked the personalized attention that I received from both Jennifer and Gary. After receiving other estimates, I truly believe that I was getting a better value and a better quality of carpet than the other carpet companies that provided estimates. When I decided to move forward with Hometown Flooring, Jennifer was great and keeping me in the loop on when the carpeting would be delivered and when delivery dates would be of a call. Also, Gary called me before my installation just to answer any questions. Gary arrived promptly at 7 am the day of the carpet installation. He had two other men with him that were helping with the install. First of all, I like the carpet and the design of the carpet. I felt that I was making great decisions with the personal attention and patience with my many questions! On top of that the installation was unbelievable! I work from home, and I never heard anything from them while they were doing the job. They were so quiet, professional and respectful of my home. They were extremely clean when they took out the old carpeting and when they installed the new carpet. They did an amazing job and I couldn't be happier with my carpet and with Hometown Flooring! Highly recommend.

Brian has done work for me before so when we needed a big project done I called him to take a look…read moreat it. We had 2 story living and family rooms and knew he was the guy for the job. Everything turned out great and was above our expectations. He and his crew did what they planned as they planned it. No extra time and everything was neat and clean. I would highly recommend Threadgill Painting for any painting needs

Very responsive. They did a great job. Preparation and clean up were wonderful. We have had them…read morepaint several times...interior and exterior. Highly recommend them.

The absolute best home remodeling experience I've ever had was working with Bob, Jim, and Scott…read morefrom Creative log & lumber! My plan was to add a live wood edge bar top in our basement to complete our new basement remodel. I had no idea where to start. All the local Chicagoland lumber yards charged an arm and a leg for wood slabs and they weren't helpful at all. I made several calls and was directed towards Creative log and lumber up in Twin Lakes, WI. From the moment I walked in I knew it was going to be a positive experience. The owner Bob was incredibly friendly and passionate about his work. Jim and Scott helped me with all my questions and concerns. They were incredibly patient and knowledgeable. They guided me through every step of the way. The wood pricing was outstanding compared to other lumber yards. The guys found a walnut log big enough for my bar top (it happened to be a 175 year old tree that someone had taken down in their yard in Delavan Wisconsin and was repurposed for a bar top! talk about a conversation piece!) As the slab dried they helped me find additional wood for the face of the bar and quickly cut it to the exact dimensions needed. Lastly, they made a home delivery with the countertop and did an outstanding job with the install! I couldn't be happier with my experience and would rate 10 stars if I could!

The Carpet Corner expertly installed luxury carpet in my house in a timely manner. I feel the…read moreprice was fair and they were friendly and professional. A+

Terrible customer service. Two guys sitting there not talking. Just as I was walking out they asked…read moreif I had any questions. So lazy.

We were building a custom home, which looking back on it now, having lost years off my life, I…read moremaybe should have rethunk (entirely aware that that word lacks existence in the Oxford English Dictionary) the fact that I may not have as many years as I'd like with my grandchildren. But, I digress. First, we had an amazing builder (You're an idiot of you don't have this dude build your house--Keith DuShane/V2 Construction) who was more than willing to honor our request of staying local. I walked into Exceed, met by a very professional staff, who by the end of the project, I now consider friends. I feel sorry for them on that account, but they seem cool with it. Bonnie Cosman is truly awesome to work with, along with Katelyn, and of course Haig and Hawley, the owners. Exceed was there for us every step of the way. They did our, tile, counter tops, hardwood flooring, carpeting, and cabinetry and the coolest master bath sink ever. (Something Haig found on my behalf when he saw my Houzz idea books). Their tile guy is, in the ever-lasting timeless catch phrase that defines my youth and resonates with me on a daily basis, "Too Legit to Quit." Be's ballsout crazy talented. And their wood flooring guy--holy hells bells that guy was sent to Earth to perform for us mere mortals, having been blessed by the God's of Woodworking. His name is Toby. Did I call him Toby Keith behind his back because I have no idea what his last name is? Definitely. Yet, he holds no likeness physically nor social/emotionally to a redneck country singer who may have coined the term 'merica.' But, I digress. I have very specific tastes and ANY idea I came in with regardless if how unhinged it was...Haig's response was. "We'll see if we can make it work. Let me do some research." Some of my ideas didn't pan out because, well, they were ridiculous and I'm sure the staff thought I should have been sent up river to live a lonely life with a pack of wolves, however, they held their tongues on that one, but, I digress. The staff always gave me alternatives and I ended up with a kick ass house and I got to work with kick ass people. Thank God they never actually kicked my ass, although, I'm sure it may have been on their "to-do in my head" list. I appreciated their honesty about their products, as well. The original selection I had for kitchen flooring was batshit expensive, unbeknownst to us, and when the pricing came back...holy balls! (Ya know, if balls were holy). However, they were honest (not the balls...Exceed. Mind out of gutter, folks!) and didn't gloss it over. Haig was equally floored (no pun intended. I'm not great with puns.)at the price and advised me in a different direction...a way to get the same look but with a different product. Each time I came in, they had ALL samples ready in organized piles on their design table, split up by rooms, so I knew exactly what everything looked like. I stayed past closing on many nights, no complaint on their end. There was one snafu about our kids' bathroom, which, honestly, was a communication issue on both of our ends. They tried to meet me half way and we came to a reasonable conclusion. Problem friggin' solved. Exceed and our builder seemed to work well together as well. And they were available to us ANYTIME! My father is a small business owner as well, so I know how important these reviews are, and it is very easy for people to only post negatively because they are in dire need of coffee or alcohol or anger management or Taco Bell.) I don't mince words and I would have no problem leaving a negative review if I had something negative to say. So, I'm not going to mince words here--If you have problems working with these people, you need to do some self-reflection, couch time, a one-way ticket to Shrinksville, whatever floats your proverbial boat. Your family is silently thanking me right now...if you have family...otherwise, just people are thanking me. One additional comment...(maybe...we'll see how off course I'll get)--Your not shopping at Home Depot here people! These are knowledgeable design experts and because you get the benefit of that knowledge inserted in your brain matter, you may just have to pay for it. Gasp! Feel free to contact me and I'll show you pics of their work...or not, I'm good either way. Go in peace. God is good. Or Yahweh. Or Buddha. Or one of the myriad of Hindu Gods. Not Satan...can't get on board with that one.

I just had my hardwood floor refinished from Exceed Floor. We had a little dog that has passed,…read morebut towards the end she could no longer hold her pee and we had spots all over our hardwood. Kevin came out to check on the damage and we thought a couple of boards may need replacing. When the contractor came they did a great job sanding and hand scraping the groves in the boards and found that no boards needed replaced, plus the contractor spent about a half hour color matching the old color, what a great team. Our floor looks better than I ever hoped.

Shane was extremely helpful in helping us decide our carpet for our basement. He listened and…read morehelped us with something in our budget. Ivan and his team were very professional and did our install very efficiently and in a timely manner. Highly recommend the entire Carpets Plus team for all your flooring needs.

They are the absolute best- I highly recommend! I've been gradually updating my house, so I've…read moreworked with them on a few projects, and it's been nothing but top notch service and results. My basement flooded and they were quick to order and flexible on installing. Friendly, knowledgeable, and professional from start to finish.