Seriously underwhelmed. While sitting in the doctor's office, cooled our heels for an extra hour plus, with no word fromt he office staff why they were running so late. I finally approached the front desk and was told "the Doctor is running late". Clearly. However, no indication of how much longer we would need to wait. Once we sat in his office, the doctor scribbled notes on a piece of paper, turned his back to us, and then handed us this seriously unreadable "report" (for lack of a better word).
A few days later, after all attempts to decipher said notes were unsuccessful, I called the office requesting type-written notes be mailed to us. Followed up with the Administrator today to hear "I told the doctor what you requested. You need to follow up if you don't receive those notes in the mail". Wow. Clearly this office is under the impression it's the patients job to 1) discern unreadable notes, or 2) request type-written notes and 3) follow up when said notes are not delivered. A truly stunning lack of follow through and patient care. Unbelievable. read more
