I have worked only with Dr. Bloom's associate, Dr. Nguyen. He had a very difficult case to take on…read morewith 7 brain and cervical surgeries and damage very deep and aggressive in the neck and head. I am extremely grateful to him as he has stepped up to the plate to correct, as best possible per the CDC, the lack of care I had previously and that left me for dead. Dr. Nguyen has been present at my appointments and re-opened the door to some quality of life. Unfortunately, the damage done via my previous pain doc, by ignoring the results of required MRI's and my pleas for help, Dr. Nguyen was dealt a heavy hand. Because earlier detection was ignored, there is only so much he can do. But he is doing it nonetheless. Pain patients will be assisted greatly by Dr. Nguyen as well as an upcoming hand book entitled "Pain Dismissed" to be published 2024 iwhich will assist them in how best to navigate potentially treacherous territory amidst the regulations assigned by the CDC, wherein ALL pain is treated the same regardless of their injuries and resultant pain. I hope this review provides for hope for others. There are still a few good doctors out there but be sure that an MD is going to be present at your appointments before you sign on as, otherwise, you can easily land in a life and death situation without proper help aboard.

My experience has ONLY to do with the office staff here. Also know the doctors do not respond to…read morethese ratings. The OFFICE girls do and are even rude with their responses. My life the last many years with chronic pain hasn't been easy. Nobody would understand that who has not experienced chronic pain themselves. I had to have 4 surgeries in the 3 years. 2 of them were in the last 5 months for a precancerous condition. I had to reschedule my SI Joint injection a few times, because you have to space your anesthesia apart and I had to have these 2 surgeries immediately. When I called 1 week before my scheduled SI joint injection to see if I could postpone it a few days due to my back being out and I physically could not move, Stephanie was unbelievably rude to me. I was on speaker. I had a friend sitting next to me who had been helping me. Stephanie rudely responded "you've rescheduled like 6 times already." I told her I've had to have many surgeries and I've only rescheduled for those reasons. She then rudely responded "I have to put you on hold." It went dead silent and we thought we were on hold, so my friend looked at me and said "what a b***h." Immediately Stephanie said "I heard that! You just called me the "B" word and I'm telling my boss and I'm hanging up on you!" First of all, I never said it, second of all, neither of us would ever say that for anyone to hear! We are kind, respectful people. We were supposed to have been put on hold. Not a "fake" hold. My friend was just speaking her thoughts to me. Especially because she knows all the hell I have been going through. That's how rude Stephanie was being. Before she hung up on me I was trying to say "wait! Let me explain." I called back and tried to speak with her and explain my friend said that to me not ever meaning for Stephanie to hear it. I spoke with Paula, the manager. I was pouring my heart out crying, apologizing, and sending my apologies to her from my friend as well, who said it not ever meaning for her to hear that. I explained how desperate I was to get my SI joint infection from Dr Phillip Nguyen. My last one gave me 2 months of living without pain. She said she'd call me back that day and she didn't. I called again the next day. Paula told me they would not accept me as a patient anymore. I truly do not think Dr Nguyen knew about "their" decision. No matter what response is given on here, it will be the office girls and most likely false information. Everything I state is the truth, the whole truth, and nothing but the truth. I decided to call the surgical center and they were so nice. I even told them about the situation I had with the office girls. They said I was still on the surgical schedule and to come. So that morning I called the surgical center to confirm. They said I was on the schedule. My mom was on her way to pick me up and Paula that manager called me and said "you are not to go to your surgery! You are off the schedule! We are calling the surgery center to make sure of it." And that's what they did. I truly don't think Dr Phillip Nguyen decided himself not to take me as a patient. The office girls did everything in their power to keep me from getting my injection. If they only knew the pain I endure every day of my life. Stopping someone from getting pain relief because of lack of forgiveness is sad. It's obvious this office is run with a true lack of empathy. The reviews speak for themselves. The negative reviews are mostly about the front desk staff. Their responses to patient's reviews are vile. Remember, it's them responding, not the doctors. If you are able to get past the rudeness of the office staff, I would truly recommend Dr Phillip Nguyen for pain management. Meanwhile I have to start over with referrals and waiting months for appointments because of the lack of forgiveness and empathy here. For something that I personally didn't say or my friend meant for her to hear. I hope those girls never have to experience chronic pain like I have. I will find a way to get a hold of Dr Nguyen and tell him my story.

After being referred to Dr Sutton's office, my primary Dr. made the appointment with his office…read more His office has canceled my appointments 3 times!!! I suffer from chronic migraines and I've been having to go to the ER many of times during this time. I wouldn't recommend this office at ALL!!! The office and the staff do not care about the patients at all!! I wouldn't have even given 1 star but because it wouldn't be posted without one

Seriously underwhelmed. While sitting in the doctor's office, cooled our heels for an extra hour…read moreplus, with no word fromt he office staff why they were running so late. I finally approached the front desk and was told "the Doctor is running late". Clearly. However, no indication of how much longer we would need to wait. Once we sat in his office, the doctor scribbled notes on a piece of paper, turned his back to us, and then handed us this seriously unreadable "report" (for lack of a better word). A few days later, after all attempts to decipher said notes were unsuccessful, I called the office requesting type-written notes be mailed to us. Followed up with the Administrator today to hear "I told the doctor what you requested. You need to follow up if you don't receive those notes in the mail". Wow. Clearly this office is under the impression it's the patients job to 1) discern unreadable notes, or 2) request type-written notes and 3) follow up when said notes are not delivered. A truly stunning lack of follow through and patient care. Unbelievable.

If you are looking for a new Doctor look no further.I love Dr Hornstein i've been taking one of my…read moreresidents to to him for the last 14 years he is super patient super kind a great listener and is always willing to help especially in our paperwork that we need for our care facilities like yearly physician reports, and all medication orders. But most of all it's the receptionists. They are the blessing and face to his office behind every phone call his staff is the best Ann,Maribel, Isabel,and also I just got to make an appointment with a nice lady named Catherine that I've never meant before but I believe in any doctors office that's where it starts with the first call or any calls or concerns you have for your loved one all his receptionist answer with politeness,patience and kindness.

We love Dr. Hornstein! Been going to him for 27 years (since I was 2) and now my daughter goes…read morethere as well. Great office staff too!

Dr. Sweet and the entire team at Ocean Ortho have been fantastic!…read more After years of frustrating orthopedic care with my former healthcare provider (I won't name names, but the name rhymes with Miser, Liar, and Malpractiser), I turned 65, became eligible for Medicare, and finally found my way to Dr. Sweet and Ocean Ortho through a nurse who had worked with them. My shoulder had deteriorated to the point where a reverse total shoulder replacement was the only viable option. Needless to say, facing a major surgery like that was scary. But the results have been nothing short of amazing. I'm now pain-free and have regained strength I haven't had in 30 years! From start to finish, Dr. Sweet and his team explained every step of the process, answered my questions, and made sure I understood my options. I always felt informed and confident in the care I was receiving. A special thank-you to Dr. Sweet, his Nurse Practitioner Michelle, and Office Assistant Anita. Each of them played an important role in making this experience such a positive one. Their professionalism, compassion, and attention to detail made all the difference. The only Con; it's a very busy office, with appointments booked up quite a ways out. Small price to pay for excellence. I can't recommend Dr. Sweet and Ocean Ortho highly enough. If you're looking for an outstanding orthopedic surgeon backed by an exceptional team, look no further!

Doctor Stephan Sweet's care is very Thorough and informative. I have had two surgeries performed by…read moreDr. Sweet and both were a success and I am very satisfied. My plan is to have another Knee replacement done by him. The nursing care is very helpful and supportive and I find the front office is very friendly and welcoming. I highly recommend Doctor Stephan Sweet.

Horrific attitude!!! Doesn't want to take the time to explain any procedures to family members…read more Based on other reviews seems he has a track record of a terrible rude attitude. Someone like this shouldn't be trusted with your life.

I had to have emergency gallbladder surgery on a Sunday night. Dr. Tuai was the surgeon on call…read moreand I feel like I really lucked out. He was very friendly, looked me in the eye when he spoke with me, explained everything about the surgery prior to the surgery and answered all of my questions. He has lots of experience. I HIGHLY recommend Dr. Tuai

If anyone is looking for a new primary care physician I highly recommend Dr. Dean Smith. I drive…read morefrom Santa Barbara because he was recommended by a colleague. He is simply the kind of doctor that one wishes they could find: thorough, kind - basically a good human, who happens to be a good doctor. The office staff is equally as kind. Such a gem of an office.

I've been coming for many years and even though I like Dr. Smith and his assistant, the lady at the…read morefront desk is not only incompetent, but very negligent and condescending, and her attitude have caused a patient like me to never come back. I hope she understands that she's providing a service and not doing anybody favors.. Dr. Smith if you're reading this now, you know why am not coming back

I just love this office! The staff here are wonderful!! Dr. Tourje is also wonderful! I had to get…read morea shoulder injection this visit and she did a great job! Yes it hurt but very manageable! She took her time, guided me with my breathing and knew just when to go further. Ugh! Misting a deep pressure kind of pain but I was fine. Truly I'm such a baby when it comes to needles and it wasn't that bad! Thank you for your patience and kindness and expertise! Highly recommend coming here for all your pain management needs!

Very disappointing experience with Spanish Hills Pain Management, particularly with Valerie and…read moreLisa. For over six months, I felt like I was being sent in circles between their office and other doctors without a clear path forward. Meanwhile, I've been dealing with overwhelming pain and ongoing problems with my spine. What has been especially frustrating is feeling like my concerns and the severity of my pain were not met with the empathy, compassion, or urgency I expected from a pain management team. Six months is a long time to feel stuck when you're hurting every day and simply trying to get appropriate care. I hope the office takes a serious look at how patients experiencing significant pain are being communicated with and supported.

I have been with Dignity Health in Camarillo, California, for years. When doctors move to different…read morelocations, it can be a bit scary. Then l saw Bindhu Nair, NP and l was sold. It is well worth the drive for me to see her. She is WONDERFUL! She has been on top of my medical care for years now. I have total confidence in her medical knowledge and guidance.

Since I was due for an annual physical, I consulted with my insurance on which providers were…read moreconsidered in-network so that I can schedule an appointment. I called several offices, in which 2 didn't have openings for months on out and or their receptionists just did not have good customer service. When I called to make an appointment with Identity Medical Group, I felt comfortable and the appointment date was within a month, so I decided to move forward and book the new patient exam. Dr. Robert (Bob) Dodge's office is located in the 5-story building across the street from Community Memorial Hospital in mid-town Ventura. There is a 3 story parking structure below the building that offers free parking. Dr. Dodge's office is located in unit 502. There's 2 doors then enter into the same building. So here we are on the day of my new patient exam, 2/29/15 @1000. I arrive at 0950 and sign onto a sheet. At the front desk sat, Rosie-one of the receptionist who didn't seem warm and welcoming. After about 10 minutes Nicole, registered me into the system and collected my co-pay. Within 5 minutes I was called back by Hannah, who I'm assuming is the MA, proceeded in taking my temp, weight and vitals-she also performed pre-appt questions to get a better gage for my visit. She then walked me to the exam room where I waited another 5-10 minutes for Dr. Dodge. My first impression of Dr. Dodge is that he is very warm-welcoming. He has great energy and displays true passionate, concern about your care. He actively listens as you voice your concerns and reiterates back to you. I like that he was consistent in asking if I had any questions, to make sure I understood his recommendations. The overall physical/assessment appointment was about 30 minutes, and then I was done. I would recommend Dr. Dodge to anyone looking for a new primary care physician. I'm happy to have finally found a primary care physician that actually cares and who is quite knowledgeable.