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    John Ford, MD

    5.0 (1 review)

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    11 years ago

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    Primary Medical - Lombard

    Primary Medical - Lombard

    (30 reviews)

    This is a great medical office! I feel confident in the care I'm receiving and the ease of being…read moreseen is a plus. I've had to wait over two months to be seen at other offices and that is never the case here! Definitely recommend!

    This review is specifically for my personal experience with Alexis Murray P.A. & Astrid…read more We have been going to Primary Medical in Oxnard for a short period of time and my husband and I are so happy we stumbled across them. Alexis Murray is the BEST. She is very attentive, lets you fully explain yourself & your concerns, speaks to you so respectfully, doesn't gaslight you & tries to see things your way so that she can better understand you, & she respects your personal beliefs, & does not come off judgmental nor does she make you feel stupid. Lately we have been going to see Alexis Murray for my son almost once monthly. She is always so patient and detailed with us. She explains herself very well & lets us as parents feel safe enough to ask her many questions & figure out how to go about things in regard to my son's health. She also is so reassuring and makes us feel safe!!! She is a gem there. Astrid is a medical assistant there at Primary Medical and she was also very attentive with son. She made him feel very comfortable and made him laugh. When you have little kids all the little things matter & when they take the extra steps to make sure your child is comfortable it puts us as parents at ease. I, myself have also been seen by Alexis Murray & can attest to a great bedside manner. All in all, I am super happy that my whole family goes to Primary Medical in Oxnard. Give Alexis Murray a go, you will not be disappointed!!!

    Koji Kubo, MD

    Koji Kubo, MD

    (6 reviews)

    Dr. Kubo contacted me directly by telephone a few days ago to discuss my experience with his…read moreoffice. I greatly appreciate that he took the time to understand my concerns and issues. He not only addressed each point of my previous review, but he answered all of my questions. Rather than call with a patronizing apology, Dr. Kubo clearly put a great deal of thought and consideration into my situation prior to contacting me. It was more than obvious that his goal was to address the root cause of the issue. He was very familiar with the details of my visit, as well as my medical history. He provided explanations, but more importantly recognized his own shortcomings. He recognized that in a busy practice, focus on communication is key. In our conversation, we agreed that my concerns would have been better handled via telephone or a follow-up visit, and he that in the future, he'll communicate more sensitive issues on a more personal level. Having addressed my issues personally, professionally and respectfully, I now feel very comfortable with Dr. Kubo. I feel that he understands me, and I think that's what we all want in a physician. By the end of our call, I was so impressed with how Dr. Kubo approached and handled my situation, that I decided he's the kind of doctor I want on my team. I take my healthcare extremely seriously, and put a lot of time into researching all of my options. I've had to deal with some very complex and serious conditions and diseases over the years, so I take nothing lightly when it comes to finding the right doctors. That said, I told Dr. Kubo I'd like to return to his office within him as my Primary Care Physician. I'll be making an appointment to follow-up on my first visit in the coming week.

    I visit Dr. Kubo regularly and I couldn't be happier. He and his staff are so friendly and…read morewelcoming! nobody likes to go to the doctor but Doctor Kubo and his staff make going to the doctor actually pleasant.

    John Ford, MD - familydr - Updated May 2026

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