Our entire family received our care here for years. Paid the concierge fee of over $400 but the…read moreproblem is there is not even basic service! The previous reviews mentioning rude staff are accurate. They don't always ask for your insurance card or they're too busy to take it. So you may get a bill six months later for the visit, full cost, from their billing service. If you call the office and complain, they'll say we don't have your insurance card on file. Do they call you or does the billing department call you, like one would assume a concierge practice would do, prior to billing the insurance? No. Since the we received the bill from their billing department six months after the visit, if the billing department refiles the claim with insurance this time, the insurance will deny the claim because it was submitted too late... Not sure what the problem is, front staff or billing, but this scenario happened twice to our family in the past year. Told the office staff we were taking our business and concierge fee elsewhere. Of course the office sent a letter saying my calling to complain about the billing issue was abusive. What's abusive is the way the staff treats patients. We're already paying over $400 for concierge fees annually, plus our high monthly health insurance premiums, our deductible, your office doesn't ask for my insurance card and then bills me six months later for the full price of the visit, over $200, and they don't think the client is going to be a tad upset?

Talk about privatization of healthcare, Dr. Rai was my previous doctor at Sansum who I decided to…read morebook an appointment with. They charge a $400 concierge yearly fee, crazy. On top of what I already pay for my monthly health insurance. I don't usually like to leave bad reviews or send bad vibes but wow, this is the true definition of classism in healthcare. Sadly, won't be seeing Dr. Rai anymore.

Dr. Selva has been my doctor for 30 years. Even though I now live next to UCLA medical center which…read moreis 1.5 hours away, I'll still drive to Lancaster to visit Dr. Selva. My parents are long-time patients as well.

Dr. Abraham is a talented, caring and brilliant physician. If you are fortunate enough to have her…read moreas your doctor you have the best doctor Kern County has to offer. I had severe respiratory problems, my physician was out of town and I was referred to her. Dr. Abraham saved me! She really knows medications and has amazing diagnostic skills. She uses technology to track your medical information, progress and follow up. She is very careful not to over extend her practice and therefore limits how patients she will see and I have rarely waited more than ten minutes to see her. Can't say enough good things about her! You will not be disappointed.

Dr. Parry is one of the few doctors I have been to who actually sits and talks with me to know…read moreexactly what is going on with my body. Appointments with her take approximately 50 minutes. Not at all like other doctors who sweep in with a clipboard hand, ask a few questions, and then leave their staff to explain what my next steps are. She is thorough, professional, kind, knowledgeable, and understanding. She also keeps up with the latest in medical innovations so that I am getting the best and most up-to-date treatment. I highly recommend her.

Dr. Adelman is the most caring and concerned doctor I have ever had. She is very thorough and…read moreknowledgable. All her [patients love her, including me.

I called the office on June 8, 2026. I wanted to make an appointment. I am 80 years old. They do…read morenot take Blue Shield of California PPO, only HMO. WTF?

Dr Guerrero is my favorite doctor in the whole wide world shortly after giving birth. I came down…read morewith postpartum syndrome and I didn't have a local doctor in Santa Maria as I had my son in Santa Barbara at Cottage Hospital and I went to go see Dr Guerrero and he actually made me smile and laugh and help me see the brighter side of things, and assured me that I was going to be fine and explain to me everything that we were gonna do to make me better. He was real he was kind and he was my friend. Thank you for being so much more than a doctor.

This is one of the most thorough doctors I have ever had. He addressed every single issue and had a…read moregreat sense of humor. I so thankful for finding him as my primary care doctor!