One of the best doctors listens to his patients and very knowledgeable. His staff is very good and…read morevery friendly

Unfortunate that building in Ventura required relocation of office to Oxnard location near the…read morecollection to nicer space with adequate parking . Same great doctor and PA / staff . Portal still working but expect a day or two delay in response time . No commitment to Ventura return to a new location as Dignity moving different group to former site of clinic .

New insurance...new doctor. Sounds like fun, huh?…read more For a couple years I have been going to the Airport Urgent Care in Oxnard and had mixed experiences. When I got my new insurance I had to choose a new doctor and Dr. Alcocer with the Spanish Hills Medical group was recommended by my wife's doctor. I was a little worried when I called in mid January to make an appointment and they had to schedule me in mid February. They explained later on that one of the doctors in the group had just retired and that the other doctors had to make up for all those extra patients. They gave me a call the day before to confirm my appointment and told me to come in a few minutes early to fill out paperwork. I arrived 15 minutes early, filled out a stack of paperwork and then waited to be called. They called me in about 5 minutes later. Woah. 5 minutes...that's awesome. I had an awesome nurse who took all my vitals and got me ready for my appointment and then about 5 minutes later I was visited by Dr. Alcocer. He had an amazing demeanor. He seemed like he was not in a rush at all...he acted like he wanted to know everything about me and what he could do to help me with my regular issues like my asthma. He gave me all the prescriptions that I needed with 6 months of refills so I didn't have to worry about waiting for my pharmacy to call in for authorization. That was such a relief from my previous doctor. All in all the whole appointment took maybe 20 minutes, 30 minutes tops. I was completely impressed with the whole experience and I look forward to having the Spanish Hills Medical Group and Dr. Alcocer on my side when it comes to my health. :0)

I recently called to schedule an in-person appt and was told Dr. Neira could not see me because I…read moream not vaccinated against Covid. Are you kidding me??! What kind of medical professional would decline services to a patient for not being vaccinated? Dr. Neira is a great doctor but unfortunately, I had to switch to another clinic where they are willing to see me in person. This is just ridiculous and inhumane.

Unfortunately I need to find a new Dr. I am unable to reach her and I have left over 5 messages. I…read morethink she is a good Dr . But the experience now is horrible. She use to be reachable or her staff would call me . But not anymore. So frustrating Update , I was able to reach the Dr she is a very good doctor, it's just the office has a call center and they are horrible.

She is a great doctor. I only see her for physicals one time a year and she is very complete on her…read moreassessment. I like her bedside manner and she listens. True it is difficult to reach the office by phone, but you need to use the portal

This is a great medical office! I feel confident in the care I'm receiving and the ease of being…read moreseen is a plus. I've had to wait over two months to be seen at other offices and that is never the case here! Definitely recommend!

This review is specifically for my personal experience with Alexis Murray P.A. & Astrid…read more We have been going to Primary Medical in Oxnard for a short period of time and my husband and I are so happy we stumbled across them. Alexis Murray is the BEST. She is very attentive, lets you fully explain yourself & your concerns, speaks to you so respectfully, doesn't gaslight you & tries to see things your way so that she can better understand you, & she respects your personal beliefs, & does not come off judgmental nor does she make you feel stupid. Lately we have been going to see Alexis Murray for my son almost once monthly. She is always so patient and detailed with us. She explains herself very well & lets us as parents feel safe enough to ask her many questions & figure out how to go about things in regard to my son's health. She also is so reassuring and makes us feel safe!!! She is a gem there. Astrid is a medical assistant there at Primary Medical and she was also very attentive with son. She made him feel very comfortable and made him laugh. When you have little kids all the little things matter & when they take the extra steps to make sure your child is comfortable it puts us as parents at ease. I, myself have also been seen by Alexis Murray & can attest to a great bedside manner. All in all, I am super happy that my whole family goes to Primary Medical in Oxnard. Give Alexis Murray a go, you will not be disappointed!!!

Amazing Kidney Doctor and amazing staff. The doctors are very knowledgeable and go out of their way…read moreto help you when it comes to the decision of being on dialysis.

For years I saw a fine Nephrologist in this group. Sadly, he retired…read more I was trying to make an appointment last month, and encountered difficulties with their rude front office staff. Most of the physicians in this practice are pretty expert, but being gentle and polite is not to be found. If I could, I would go elsewhere.

We highly recommend Dr. Hiren Swami and his dedicated team at UCLA Health. A very thoughtful and…read morecompassionate doctor who oversees my complicated spinal injuries and overall health. We are blessed to have Dr. Swami on our healthcare team.

Excellent physicians and staff. They are all employed by UCLA. They have internal med doctor's,…read more cardiology and oncology. All the doctors are excellent in their field. in office procedures include EKG's, ultrasound, cardiac stress test, cognitive evaluations, blood draws. They use the Epic electronic medical record - so they are able to confer with doctors in the UCLA medical practice as well as those that have private practice. We are very happy that the UCLA office in Ventura is only twenty minute drive from our home.

This is the worst company , I really like my doctor, but I can NEVER reach her.They have a call…read morecenter and she doesn't get my messages . I had an emergency they told me she would call me that day . Didn't get a call I go down to her office she was on vacation and no one at call center knew that . I had a patient advocate who was helping and she disappeared. I have results from tests trying to get a hold of my doctor. I was told she would call me . Nope . There health portal is awful. I can't even leave her a message on it . I tried but no response.There is much more . But I am exhausted dealing with them .unfortunately I amLooking for a new doctor

Honestly hands down amazing!! I have been coming to this…read morelocation for years, this doctors office from the cleanliness, wait times, customer service and helpfulness has been nothing short of perfect when visiting a doctor. Usually doctors offices feel like factories it's so busy, big in and out seeing patients but here is complete opposite !! The girls at the front and back are always so welcoming and so sweet. The wait times are fast, you're not waiting 30 min to an hour to be seen, if anything maybe 15 minutes most. When they make you an appointment that really means, making you that appointment time! The office and patient rooms are always so clean and organized, it makes you feel very comfortable and calm knowing you're in a clean facility. Not to mention it's in a great location in my eyes, it's easily accessible off the freeway and in a beautiful area and easy parking. It's not crowded or chaotic. Very nice location to visit. Shoutout to NP Lori Sikorra and MA Alicia, every single time I come they are both so sweet, awesome communication and so helpful! MA Alicia always makes great conversation and so friendly and welcoming when you are brought back to the patient room. Lori Sikorra is the absolute BEST! She takes her time going over everything with you, she definitely makes sure she addresses all your concerns and gives absolute amazing recommendations especially when adjusting to your lifestyle. She is so sweet and very supportive and positive!! Hands down best decision I've made when finding a primary care doctor was coming here. So happy with services that my husband plans to change and come to this location as well!

Dr Patel has moved to Dignity Health on Verdugo Way and this office is SO much better than the old…read moreone! I've been a patient with her since the original review and she's still a GREAT primary care provider!

Dr Patel has been my doctor for a quite a long time and she took care of my mother it really bums…read moreme out because I can't see her anymore since they don't take my insurance but they never did and they won't let me pay for my visits they won't even let me talk to her to see who she could recommend so that kind of is just like Fort Knox. Apparently my insurance does not prescribe the medication that if I don't take I can get seizures so I'm kind of in a rock and a hard place which again what do you do? If Dr Patel gets this please email me knotmeow1969@gmail.com Mo Ruz

Highly recommended all of the providers at the office! Ten steps to prepare for a successful…read moremedical visit. 1) They offer Tele health (best when contagious) 2) They do their best to accommodate late, no shows, and same day appointments. (At times can back up their schedules) 3) Come in with questions and concerns written down. Especially if you do not understand the "plan of care." Always available to talk about new research, treatments, etc. (within reason) Pen &paper to take notes. 4) Bring in your home medications/vitamins to visits. (Best time to ask for refills, dose changes, etc) 5) Get a personal planner: write down your daily health results such as Vitals, BP, BG, weight changes and food diary! Providers will greatly appreciate it. 6) Many vaccines are now available at your Local pharmacies. Also, some noncontrolled meds are able to be sent via mail delivery 7) Ask about Preventative Screening: Colonoscopy, Mammo, Dexa Bone scan, PAP, Cholesterol, Hearing, Vision, Dental, PSA, Vaccines, Mental Health, PrEP, and more (Varies w/ age) 8) Check in a couple of minutes early just incase you have to fill out new company (Dignity Health) paperwork. 9) Remember we're a team if something is not working after giving it a try for weeks (without adverse reactions) instead of abruptly stopping contact the office for an alternative. 10) Please be patient with staff Starting June 22' they began using a brand new computer system. I was not asked to write this just thought it would be helpful for future visits. #BeWell

From my initial phone call when I made my appointment with Identity Medical Group, I felt…read morecomfortable and the appointment date was within a month, so I decided to move forward and book my new patient exam. Dr. Robert (Bob) Dodge's office is located in the 5-story building across the street from Community Memorial Hospital in mid-town Ventura. There is a 3 story parking structure below the building that offers free parking. Dr. Dodge's office is located in unit 502. There's 2 doors then enter into the office. Day of my New Patient Exam, 2/29 @1000: I arrive at 0950 and sign-in on a sheet. At the front desk sat, Rosie-one of the receptionist who was not very warm and welcoming. After about 10 minutes Nicole, got me registered me into the system and collected my co-pay. Within 5 minutes I was called back by Hannah, who I'm assuming is the MA, which proceeded in taking my temp, weight and vitals-she also performed pre-appt questions to get a better gage for my visit. She then walked me to the exam room where I waited another 5-10 minutes for Dr. Dodge. My first impression of Dr. Dodge is that he is very warm and welcoming. He has great energy and displays true concern about your care. He actively listens as you voice your concerns and reiterates back to you. I like that he was consistent in asking if I had any questions, to make sure I understood his recommendations. The overall physical/assessment appointment was about 30 minutes, and then I was done. I would highly recommend Dr. Dodge to anyone looking for a new primary care physician. I'm happy to have finally found a primary care physician that actually cares and who is quite knowledgeable about anything and everything from internal and family medicine!

If you go here be prepared to be scolded, shamed and feel like a bad parent. He is very…read morecondescending and cold. If your child doesn't like vegetables like one of mine he will ask you "dont they like French fries?" Sorry doc didn't know you meant a deep fried potato, salted and drenched in tomato/corn syrup I mean ketchup counted as a vegetable at that point I would think someone with such extensive education would use psychology or compassion to motivate/ reach children to eat better or inform about recipes or suggestions that some children would potentially like. His staff is amazing and god bless them for being around his energy all day because I could never.

Was able to get appointment same day , no insurance and only paid $55.00 for a medical consultation,read more