He told me exactly what was wrong with my vehicle. He's also kind. I would recommend this shop to…read moreanyone.

Ted's Automatic Transmission: A Five-Star Experience…read more Ted's Automatic Transmission of Raleigh truly deserves a five-star rating. When the transmission in my 2015 GMC began slipping just four years and 77,000 miles after the dealership had installed it, I was sick to my stomach. The dealership quoted me over $7,000 to rebuild the transmission .... again. During a recent job transporting aftermarket torque converters for GEM Logistics, I asked around for a reliable transmission mechanic. Nate at GEM Logistics immediately recommended Ted's Transmission and told me to "Ask for Marvin." I called Marvin at Ted's Automatic Transmission, and after a brief conversation, he suggested I bring my truck in for a closer look. Upon arriving at the shop, I was impressed by the beautiful facility and the friendly atmosphere. Marvin's straightforward approach and reassuring demeanor immediately put me at ease as he conducted a preliminary evaluation based on my information. Marvin and his team went above and beyond to resolve my issue. Not only did they rebuild my transmission in less than 48 hours, but their pricing was extremely affordable. The entire process was smooth and worry-free, thanks to their professionalism and expertise. I am deeply thankful to Marvin and the entire team at Ted's Automatic Transmission for their outstanding service. Thank you, Marvin, and kudos to everyone at Ted's Automatic Transmission!

Katie was extremely helpful in determining our vehicle issues and recommending service that…read moreresolved the problem

Highly recommended this shop!! They got my son's car in quick and did a wonderful job. Very…read moretrustworthy and love working with Katie and Ryan the new owners!! This shop is top notch!

My car needed some work done. I found that the parts were on backorder everywhere else. I called…read moreAAMCO, and they got me in on the same day and replaced the part. They required a deposit before they would order the part. I am satisfied with the service here. Not much of a comfortable waiting area, and that's the only downside.

Took our car here to get a professional looked at. kept it in the shop for about 3 days. Told us…read morenothing is wrong with it. They even deleted a code.

I was taking my daughters car for an oil change, but were I wanted to go was closed. Found this…read moreplace on Yelp and I am so glad I did. Very friendly, family operation that is a full service mechanic shop. Prices were reasonable and they took me out to the car and pointed out a couple of things. One we were aware of, but not the other. They actually told me the new issue was not anything they would recommend fixing. How is that for an honest mechanic! I will be sending them all my business in the future as well. Highly recommend!!

My daughter scheduled a trip check, battery check and have them look at her front tires due to a…read moreclicking noise. She was heading out of town the next day and wanted some peace of mind. Bill, put the car in the lift and did his inspection after he checked the engine area. He brought my daughter to her car and showed her a couple areas of concern That will need to be addressed in the future but not critical at this point. My daughter was really impressed with Bill's professionalism and willingness to explain things to her. She is a grad student at NCSU and needs to develop a relationship with an honest and reputable service center. From what she told me, it looks like she's found it. I trust my daughter's car to Bill and his staff. These folks have earned a strong reputation in Cary. They are definitely worth a look.

My car broke down and was towed to Cary Car Care after being recommended by GEICO. I was initially…read moretold the diagnostic fee would be $130, but ended up being charged $176. Later that evening, they called with a repair estimate of $2,156 to replace the radiator fan, thermostat, and tires, plus $309 just to refill the antifreeze. When I called to ask about alternatives, they only reduced the price by $20. That felt excessive, so I decided to get a second opinion. I ended up going to NC Complete Auto Care, where the radiator fan was replaced for $881. They didn't charge for refilling the antifreeze and said the thermostat wasn't an issue and did not need to be replaced. They also let me know I could safely wait on the tires for a couple more months. I appreciated the transparency and will be taking my business there from now on. I can't recommend Cary Car Care based on my experience.

Terrible service! I…read moreaccidentally made my appointment for Wednesday 10/30/24 instead of Wednesday 10/23/24 but brought my car in Tuesday afternoon 10/22/24 and got checked in. No call or text Wednesday 10/23/24 so I called at the end of the day and was told they hadn't started working on the car yet but I was in the queue for the work to be done in the morning. I called today Thursday 10/24/24 and they still hadn't touched the car! And that's when the mechanic told me the appt. was for the 30th. I realize it was my mistake on the scheduling but why didn't the check in lady tell me I had the day wrong? And why didn't someone notice yesterday when the car was sitting there all day? And why did they say the car was in queue to be worked on in the morning? I'm on my way out of town for a family emergency and this messed me up so badly. I've been calling all over to see if I could get a rush job on the work. Really terrible service and I will never go back here or recommend them. Update: I appreciate the businesses response but there was another aspect of this situation that bothered me. When I realize the date mistake I asked the guy who answered the phone if they could squeeze me in. He said: if someone who has an appointment doesn't show up or cancels we can get you in. But I can't make any guarantees. I kind of expected that he'd try to see if he could accommodate me but he just said sorry...can't do anything. And I would feel differently if he had at least shown some empathy.

Have trusted this business for the past few years and received excellent customer service and work…read moreevery time! Justin and his crew are very efficient and quick to respond with diagnosis and fixes. They always go the extra mile to make sure you are treated well and taken care of. Highly recommend their services! And a big thanks again for your previous work on my family's vehicles!!!

Recently had an oil leak. I was able to have it looked at & repaired quickly & efficiently. He also…read moreprovided regular updates. I can really appreciate his professionalism & he is very knowledgeable! I won't be going anywhere else for anything car related!

Honest mechanics who explain things in a way everyone can understand. A rare gem worth utilizing.read more

Over priced. 450. 00 for a diagnostic. The dealership charges 185.00. I never thought I'd advocate…read moreusing dealership over a side shop but here we are..

The owner, Jay, is so thorough, knowledgeable and unbelievably honest. I've been going to this shop…read morefor several years and the level of service I've received from him and his team is superb! The prices are better than most...along with the service. I'm just sad thinking that at some point when I move away, I can't take Jay and his people with me. :'-( Finding a great mechanic is HARD! Its right up there with finding a good doctor or being close to a gas station that's consistently $.10/gallon lower than the others. LOL

Prices are fare and service was great in the end. I requested to come to my apartment for brake…read morereplacement after a dealer's inspection. Although I ordered only the front brake replacement: listed ~$150, they tried to charge me for inspection too: ~$350. I called them and they quickly changed the price. I am satisfied with their service overall.