Came to Sushi One in search of some decent sushi in the Greeley area. I decided to get the sushi to-go because I wanted to eat at home. I saw this place in my search results but didn't see many reviews. I came here on a Friday evening and saw that it was very busy. I heard a customer ask why they aren't answering their phones and heard that the restaurant is not answering because they are too busy. I told the staff that they should answer the phones to inform guests that they are not taking orders or reservations, but let people know what time they are open to and answer questions about the food. Then, another customer comes in and asks why they aren't answering the phone. Saw that they have a gluten-free menu and gluten free soy sauce, which definitely is great to see in modern sushi restaurants. I ordered the salmon-avocado roll, the spicy yellowtail roll, and the spicy tuna roll. (See my attached pictures) There was a decent amount of seats in the inside, and some seats outside too. I got home and tried the sushi and liked it, because it tasted good, but was a little disappointed with the quality, which I will explain why below. They rolled the wasabi and the ginger together in a piece of Saran-wrap. The prices were priced well. They would hurt their business if they decided to raise the prices any more. I liked this place, and suggest you come by, although the quality was slightly below average, I believe that this place has great potential.
Here are my critiques: Answer your phones. You are losing out on business by not answering your phones. If you don't want to take orders, at least have someone answering the phone to invite customers to come down. Communication with your customers is key. Use fresh fish if possible, not frozen. Do not put grinded mushed meat in your sushi. It becomes very sloppy when your tuna is like a glob. Bigger blocks of meat is better. Do not slice your sushi too thin, it makes the sushi flimsy and annoying for customers to grab. Work in the style and presentation on the plates. People like to see, and remember, when their dishes look good. Do not roll your wasabi and ginger together for to-go plates. Put them in separate snap-containers. It looks better. Make sure to expand your gluten-free menu. Add a few more sushi rolls, lower priced, to your gluten-free menu. Good job for having gluten free option. People these days need more restaurants that offer good gluten free options. Keep your prices low as possible, and offer good deals. Doing this will keep customers running to you.
If you take most of these suggestions into consideration, and make the changes, I bet you'll notice even more business at your sushi restaurant.
See my attached pictures read more