I love Dr Minnillo & Dr Marschall…read more Been going there several years. Excellent staff all the way around. Juan Vazquez

Do not trust these people , I literally told them what I wanted done ...they tried to take upon…read morethemselves to restructure what I wanted done ... in doing so would have ate all my insurance coverage.. not completing what was needed , and pushing me 16k past the limit I set ... READ EVERYTHING, AND ASK 3 TIMES YOU HAVE BEEN WARNED

Like several other reviews. Their billing is horrible! Was told I owed one amount because my…read moreinsurance benefits were used up for the year and they definitely inform you before you go so they can collect their money! Paid in full at my appointment before I left. They still sent to my insurance even though they knew I had used up my benefits and said I owed another $78 after the fact! Will definitely not be going back. The dentist doesn't do most of the work anyways its the assistant.

I changed my Medicare advantage program and needed a new dentist. I found the best!…read more Dr. Heffernan's staff were so personable, friendly and helpful. The hygienist was thorough and courteous. I had an excellent consultation with Dr. Heffernan who is very professional and he really cared about the outcome of our dental plan to make sure I was happy with it. Advanced Dentistry and Dr. Heffernan will be my dentist for now and my future.

My family had been patients of Dr Daoud for about 10 years... I broke a tooth - it was a cap that…read morehe had done for me about 2 years before it broke... he pulled the tooth - was literally there for 15 minutes -- was told to let it heal and I would need an implant - and most likely a bone graph because of my age... kept getting letters from my dental insurance Cigna stating that they needed more information from him -- I would call the dentist office - tell them what Cigna said -- and again the next month would get another letter from Cigna - again requesting more information from Dr Daoud -- after this happened 4 times - I gave up and went to a new dentist -- the new dentist had it figured out in less than 10 minutes and when I started the implant/ bone graph process with the new dentist and they submitted it to my insurance to see how much they would pay -- Dr Daoud had already billed my insurance company for the bone graph -- which I NEVER had -- why would the new dentist say I needed it if I had already had it done -- I have contact Cigna several times over the last 4 months and they have also called Dr Daoud's office -- he still claims he did 'part of the bone graph'... he did none of it -- he was told by Cigna that he needed to return the $$ that they sent him and that I am owed a refund -- so far I have paid over $800 and nothing was done -- and I still can't get my took fixed unless I pay the total amount out of pocket -- in my book - this looks like insurance fraud -- billing an insurance company for work that he never did -- I really don't have any hope of getting any money back -- its just sad to me -- I am 69 years old - retired and living on a fixed income -- I am thinking that I am not the only person he has done this to... the sad thing is that I really liked him as my dentist and put alot of trust in him for me dental health -- very sad for sure !

I visited this office for the first time yesterday for a check up and cleaning with our 2 boys who…read morehad not been to the dentist before. I am son thrilled to have had the opportunity to become a patient if this office. The staff was extremely accommodating and comforting to the kids. They walked out with smiles and no more fears of the dentist!! I too had my teeth cleaned, I'm usually afraid and need to be sedated to sit in the chair. Not necessary, Dr. Daoud is beyond caring and gentle. He also explained to my boys ok term They could understand to help them understand the procedure. Dana is amazing as well!! She is very understanding and was the perfect helper for me to relax and not panic. I can not thank you all enough!!! If you are looking for a new dentist. Look no further!!!

Best dental office ever! The front staff are welcoming and very helpful. The back staff make sure…read moreyou know everything that is going on and that you are comfortable. The dentist goes over everything. He even shows pictures and X-rays to you so you can see what he is talking about. They take most insurances and offer payment plans. They even do sedation with any treatment! I will be staying with them for all my dental procedures

As someone with diagnosed anxiety disorder, I was looking forward to coming here due to the fact…read morethat they boldly claim to be anxiety-free atmosphere and that was NOT the case. I went in for an exam and after had 2 appointments scheduled for teeth cleaning & cavities. The woman who was scheduled my appointments, wrote down incorrect numbers to which she took no accountability for. Accused me yelling (after I had my mouth numbed, so not sure that was even possible). She also told me she cancelled my future appointments (which I did not ask her to do). She said "numbers are not final until insurance anyway" continuing not taking accountability. Definitely NOT an anxiety free zone. Paid almost DOUBLE the price that was initially stated to me.

Sam did a great job cleaning my teeth and explained everything she was doing. Dr. Karim was very…read moresweet and she cared about my overall dental health more than other providers I've seen in the past.

Overcharged. Recommended further extraction of wisdom teeth or crowns on them without ever…read moredetermining if the wisdom were exactly the root of the problem to the tune of about $3000-4000!

I made my appointment for a new patient cleaning over the phone. One hour before my appointment i…read morewas emailed my forms. Upon walking in i gave my insurance card to the receptionist . When I checked out the receptionist informed me that " They bill ahead and apparently she said I didn't inform her of my insurance the day I made the appointment. I was charged $216.00. I wasn't happy but I don't have proof of our phone conversation so I paid the bill and she said she would ask the billing assistance to look at the insurance information. Now I was sent a bill for $126.00 . ONE HUNDRED DOLLARS FOR A NEW PATIENT. When did dentistry become a veterinarian? ( this is what a vet does) . My husband called to ask about this and the women he talked to said that " The charge was a consultation...bologna. Ask about the new patient charge before booking so you dont get a surprise. Very shady.

If you have Medicaid in Ohio and need a crown or partials it is now covered as of the first of…read moreJanuary. I was never told by this dentist so I lost my opportunity to get them. So I want to make sure people know because if you go here they won't mention it. I have about 10 great reasons not to use this dentist but all just name a few. 1 I was told I needed several cavities filled but when I went to another dentist they said I did not need several cavities filled but needed a crown and a partial which Family Dental never mentioned even though I had no back teeth. 2 I was given little to no communication when I was. When I would ask questions they acted like I was being rude or weird. 3 I was turned away with a severe toothache because of a misunderstanding over the appointment time that was not even my fault. I could go on and on and I do in my google review but long story short If you want to be treated with respect and like a human being with some value don't go here.

This is an EXCELLENT dental practice. Everyone there is so nice. I've been coming here for the last…read moretwo years or so. The receptionist knows me by name, as well as the dentist. The dentist is very personable and always makes sure that you understand the procedure you are about to have and all your options. This past week I loved my visit even more, she knows that I'm very interested in looking at the new technology. This last time she let me to see the 3D printer and how it creates the crowns that are placed the same day. The hygienist showed me the materials used and explained everything to me. Before that she showed me the technology on the computer on how they create a persons crown. After my procedure I took one ibuprofen and was great the next day. I went for cleaning today and the hygienist was great. Dr. Kleem came to check my teeth and she remembered our previous conversation. They care.

I had to transition to a new dentist this year due to insurance. I researched and decided to go to…read moreMaggie Kleem. I could not be happier with Dr. Kleem for her kind, caring, compassionate approach. I am also very appreciative of the way she has addressed my questions and the way in which she handled the fear I expressed over the need to have a wisdom tooth extracted. She listened to me, and was able to put me at ease for the procedure. I felt nothing secondary to the fact that Dr. Kleem made sure I was totally numb. I followed her after care instructions to the letter and have healed totally. As a former nurse, I really appreciate going to a provider who sees me and hears me. I took into account, that I wanted to continue to go to Dr. Kleem, when I chose my Medicare Advantage plan for 2026! I am confident in her skill as a dentist and am appreciative of her human approach. I must also say that her entire staff is kind, courteous and a pleasure to connect when I need to go to the office. Thanks to all!

Since moving to Cleveland last year (August 2017), I needed to find a new dentist. I choose Dr Ross…read moredue to the close proximity to my apartment. I had a great experience here. Scheduling my appointment a few months ago was a breeze. I actually initially was supposed to come here in March but I had to cancel the appointment. I was able to get a new appointment for June (today - June 9th). I walked in today and was greeted by the receptionist Amy. I had being in contact with Amy before when I called the office. She is super nice and friendly. She answered a bunch of my questions. I had already filled out the new patient form and emailed it to the office a few months ago. So once I arrived here, all I had to do was hand over my driver's license so a copy could be made and then wait to be seen. DENTAL WORK -- One of the assistant's (Angela?) first took ex-rays of my tooth. She then removes plaque buildup and cleaned my teeth. Next, Dr Ross came in and looked at my teeth while touching up removing plaque. I asked about my x-ray and he stated that everything was fine. I had lovely conversations with both the Doctor and his assistant. This is a family friendly dentist office. The waiting area has some books and magazines to read and even a few toys for kids. This building was a former house and previously used by another medical business before being turned into Dr. Frank J. Ross's office. I'll be back for my 6 month checkup. Until then, I gotta floss, floss, floss...lol. **** This is my 116th Yelp review overall. 70 reviews for 2018. I am aiming for 100 reviews in 2018.

Very nice office. Super personable & I just love the atmosphere. Everyone here is very kind and…read moremakes you feel like you are well taken care of. They are an affordable dentist option and I wouldn't rather go anywhere else. They have worked with me from the beginning with my insurance and payment plan option with no finance.