If you want to know what real customer service is like, then take a visit to Advanced Dental Care…read moreand Aesthetics. It just blows my mind how I was treated in a respectfully and courteous way as soon as I walked into the door. I was greeted by the front desk who was very kind who then introduced me to another staff who offered me coffee and gave me a tour of the facility which was clean and very up to date with equipment. Every person that I met was very friendly and was always introduced to each of the team involved in my care. I do not have dental insurance, but their prices are affordable and definitely cheaper than most dental offices in the area. They accept most dental insurance if you plan to use your dental insurance. I ended up choosing their dental plan which was within my price range that fits my needs. I highly recommend Advanced Dental Care and Aesthetics to anyone who wants to be treated with respect and receive real customer service. The entire staff are outstanding and amazing! I scheduled my next appointment and I cannot wait.

Awesome customer service and dental care at this place!!! They saw me last second for an emergency…read moreI had and Dr Alicia took care of me with her whole team!! They're all so wonderful!! Highly recommend this dentist office!!

I recently switched to Dr. Kepley after dealing with some shady business practices at my old dental…read moreprovider. The staff here has been wonderful and I am very happy with my care. I will continue to get my care here for a very long time.

Dr. Haritonovich , after his partner retired, got rid of all the office's full time employees so he…read moredidn't have to pay his employees any benefits. Some of these employees had been with the office over 30 years and the long time patients loved them! ! He is as cheap and low of a human being you can get! Zero personality as a dentist!!

After years of teeth neglect I was terrified to go back to the dentist. The doctors will make you…read morefeel comfortable and at ease. Amy is my dental hygienist- she is undoubtedly the best in the business!! I haven't had so much as a cavity since I started going there!! Recommend 10/10

Have had work done in the past with other dentists and have NEVER had a WORSE EXPERIENCE! The whole…read morething was an ABSOLUTE NIGHTMARE! NEVER, EVER GOING BACK and I tell everyone I meet to stay as far away from that practice as humanly possible. TERRIBLE DENTIST!!!!!!!! SHAME on him.

I am not one to post reviews ever but my experience today has left me extremely frustrated and I…read morewill never set foot in this office again. I was due for a cleaning followed by a crown appointment. I was in for a consultation about a month ago which they did not even complete because they told me the hygienist was too busy. So I had X-rays, saw the Dr. and scheduled a cleaning and one crown for a chipped tooth. When I arrived, two workers at the front desk were talking to each other about how they were not even sure what sort of care I should be receiving for my cleaning. That there was nothing in the notes. They were talking openly about it - and I could hear everything - including using my name. They weren't even sure what they were going to do. A third worker approaches and begins talking about blood pressure and that they will take it three times, etc. Again, all within my ear shot and but never speaking directly to me about any of it. Having severe white coat syndrome (which I alerted them to at my consultation), I typically have issues with high BP until the cleaning gets underway. I warned them it would be high and that I monitor at home and with my Primary Dr. They continued to leave me alone in the room coming back only to repeat my BP (which continued to rise and rise with the anxiety) until they told me they would not treat me for anything. Not even the cleaning. My BP was high - I told them it would be elevated and that I monitor at home and with my Dr. When I returned home, it was within a normal range within 15 minutes. It felt off right from the start with them discussing my lack of a plan for care in front of me from behind the desk.

I was a patient of this dental office for close to 5 years now. I trusted this office with my…read moredental work & up until this summer, they had been pretty reliable. in the past the customer service was exceptional. I mean top tier. Some how things have changed. I've recently documented more of my interactions with the employees at the front desk. After failed attempts of trying to understand the billing situation & being patient with the staffing dynamics, I decided today was the last day I would receive their services. I've tried to be understanding & kind through the changes. But as a customer I've incurred more billing concerns than i had in all my years of having dental insurance. I don't think I deserved the rudeness I received today from Angela. Thanks to her poor customer service Aura dental has lost a patient and any recommendations to my co-workers to this office....

The staff at Dr. Ryan's office is top notch, from the moment you open the door Amy is on top of…read moreyour appointment, within minutes and always on time Rebecca ( hygienist) takes you neck fur a cleaning with Dr. Ryan wrapping things up. I never feel rushed, all concerns are addressed and there a level of personal history that keeps you coming back.

Great dentist, I can't say enough about this place . Caring, good receptionist's great Dr, and…read moregreat techs. The prices are reasonable and office and waiting area are clean and tidy .The receptionists are great with answering questions and information. They fit me in in a quick fashion. Great place !

I make an appointment and only a few days before they tell me that they will no longer accept my…read moreinsurance. I took a day off of work for this appointment. They want me To pay nearly $800 with insurance it would be about half of this. They claim they sent me a letter about the insurance in which I Never received. I would have stopped going here if this was the case. Unethical business practices

Just left the beautiful cozy office on Detroit Rd in Westlake and I'm so happy with the service…read more Teeth cleaned thoroughly by hygienist Loxie and I met dentist Dr. Dillon who has a soft touch and a wonderful bedside manner. The only thing missing is music! Lol!

I have visited here several times for extensive work. Very Clean, welcoming, state of the art…read morefacility. But the people are what make the visits awesome. Especially Elijah and the Practice Manager (danielle i believe). Go and get your teeth handled here!!!

Dont let Dr. Fida Ezzie touch your teeth! she drilled the wrong tooth and sent me home with a open…read morewound in my mouth! i go in the next day realizing I apart of my tooth is missing and she showed no care or sympathy! mind you I'm 6 months pregnant and she walks away as I'm crying. another dentist had to fix Dr.Fida's mistake!

I had work done, went through my insurance, and paid my share in full. 2 years later I start…read moregetting bills saying I was billed incorrectly, and it will be sent to collections. SHADY!!!!

From the owner: Cosmetic dentistry, dentures, partials, crowns, diagnose, treat, and manage overall oral healthread more

Dr. Chapman was professional and reassuring about a chipped and fractured tooth. I was able to have…read morean evaluation appointment quickly and will have a repair appointment soon. All the staff are welcoming, friendly and efficient. I highly recommend this practice!

Both my husband and I have been patients of Westshore Family Dental for over 15 years. The care…read moreprovided by all members of the staff is excellent. Dr. Chapman has always given us all of the treatment options when we have needed any procedure. All of the hygienists do a through cleaning and inform Dr. Chapman of any areas of concern. The office staff is very friendly and knowledgeable of the various insurance plans and their coverage.

I'm 85 and have been all over town. Nobody wants to take insurance. Most wanted credit or debit…read morecard. One demanded cash. Doctor Jen fixed my teeth in one day and my insurance paid for it. Now I can eat as I even have lost weight and I'm on internet dating. lol Thank's doctor Jen, you changed my whole life.

Westlake family dental care is the absolute best!! Dr. Jen is the most incredible dentist! She…read moregenuinely cares about her patients and always goes so far above and beyond do give you the absolute best care! You must switch over to her team you will be so pleased!