Sam did a great job cleaning my teeth and explained everything she was doing. Dr. Karim was very…read moresweet and she cared about my overall dental health more than other providers I've seen in the past.

Overcharged. Recommended further extraction of wisdom teeth or crowns on them without ever…read moredetermining if the wisdom were exactly the root of the problem to the tune of about $3000-4000!

This is an EXCELLENT dental practice. Everyone there is so nice. I've been coming here for the last…read moretwo years or so. The receptionist knows me by name, as well as the dentist. The dentist is very personable and always makes sure that you understand the procedure you are about to have and all your options. This past week I loved my visit even more, she knows that I'm very interested in looking at the new technology. This last time she let me to see the 3D printer and how it creates the crowns that are placed the same day. The hygienist showed me the materials used and explained everything to me. Before that she showed me the technology on the computer on how they create a persons crown. After my procedure I took one ibuprofen and was great the next day. I went for cleaning today and the hygienist was great. Dr. Kleem came to check my teeth and she remembered our previous conversation. They care.

I had to transition to a new dentist this year due to insurance. I researched and decided to go to…read moreMaggie Kleem. I could not be happier with Dr. Kleem for her kind, caring, compassionate approach. I am also very appreciative of the way she has addressed my questions and the way in which she handled the fear I expressed over the need to have a wisdom tooth extracted. She listened to me, and was able to put me at ease for the procedure. I felt nothing secondary to the fact that Dr. Kleem made sure I was totally numb. I followed her after care instructions to the letter and have healed totally. As a former nurse, I really appreciate going to a provider who sees me and hears me. I took into account, that I wanted to continue to go to Dr. Kleem, when I chose my Medicare Advantage plan for 2026! I am confident in her skill as a dentist and am appreciative of her human approach. I must also say that her entire staff is kind, courteous and a pleasure to connect when I need to go to the office. Thanks to all!

Like several other reviews. Their billing is horrible! Was told I owed one amount because my…read moreinsurance benefits were used up for the year and they definitely inform you before you go so they can collect their money! Paid in full at my appointment before I left. They still sent to my insurance even though they knew I had used up my benefits and said I owed another $78 after the fact! Will definitely not be going back. The dentist doesn't do most of the work anyways its the assistant.

I changed my Medicare advantage program and needed a new dentist. I found the best!…read more Dr. Heffernan's staff were so personable, friendly and helpful. The hygienist was thorough and courteous. I had an excellent consultation with Dr. Heffernan who is very professional and he really cared about the outcome of our dental plan to make sure I was happy with it. Advanced Dentistry and Dr. Heffernan will be my dentist for now and my future.

I've be a patient of Dr. Nagy for decades. I've always been very satisfied. Had my first filling…read morein decades. Painless. Two thumbs up.

I love Dr. Nagy...very caring and good dentist. Biggest problem is their accounting practices…read more I've had a credit on my account for like a year, figured I'd use it if I have to have a procedure. Called today because I need an extraction and they can't access my account and said I'd have to wait like 30 days for them to do an accounting audit. Really? Not ok with that. With technology today, you should be able to access a person's account immediately. Therefore I requested a refund from my account which the credit was substantial and am now looking for a new dentist.

I was able to get in as a new patient right away, as someone else cancelled their appointment. My…read moredental hygienist Shauna had great attention for detail and took her time on my X-rays and cleaning my teeth. My teeth felt squeaky clean, leaving her chair. Dr Shaia was very friendly and tried to get to know me, even through the few minutes he was in the room. Very professional!

I used to love going to Shaia Dental Care until recently. I had called to verify they would accept…read moremy new insurance for a regular cleaning & they looked into it and said they did. At the appointment they even told me my insurance included a fluoride treatment as well. Months later they decided to send me a bill for $225 saying they don't accept my insurance even though I purposely called before my appointment to double check and they verified it when they checked me in on the day of my appointment? Instead of taking responsibility for their own mistake they are literally chasing after me for this $225. There are many more trustworthy dentists in the Parma area.....

Great care and awesome staff . I have recommended several people to them. Easy to get appointment…read morefor major care but takes a while for cleanings if you reschedule. Still no complaints. Have had a few crowns and cleanings.

i will never go to this dentist again and i would never recommend anyone go there!!!!! in april my…read morehusband had a tooth pulled there. because he had had a heart attack in february they suggested they sedate him for the procedure. they made us pay them $750 up front and said they would bill our insurance and *hope* they would cover it. well they did cover it! our insurance company paid them every penny of that $750 but this doctor will not give us our money back!!!! every time i call they give me another excuse why they will not give us our money back! i have called our insurance company several times and they assure me every time i call that this doctor has absolutely no reason to not refund us. this doctor got paid twice!!! once from us and once from the insurance company! so it is now december and they still have not refunded us!! i will be following the advice of our insurance company and filing complaints today with the bbb and the american dental association! $750 is a lot of money for them to not refund when the insurance company has paid them 100% of that!

Best Dentist I've been to (been to 5 others) over the 35+ years I've been an adult. They do have a…read morelong wait for new patients but it's because nobody is leaving evidently. The 2 hygienists I've had were both great, careful, knowledgeable & thorough with their treatment. They asked questions & created a personalized plan for you along with the Dentist. 2 cleanings and I haven't had one instance where I cringed because they slipped with their scraper/pick. Plus their x-ray protocol was much more extensive than my last dentists. The lobby is modern and clean and stocked with coffee and tea.

Dr. Britt's dental practice stands out significantly compared to other dentists I've had over the…read moreyears. The team is dedicated to collaborating with patients to create personalized dental care plans, ensuring a positive experience. I've heard some concerns about appointment cancellations leading to long wait times, I have never encountered this issue. They offer a cancellation list, which is a helpful option. It's worth noting that their schedule is often booked many months in advance, a testament to the high demand and satisfaction among patients--something I see as a great indicator of their quality service!

As someone who hates going to the dentist, I still give CLE Smiles a thumbs up and definite…read morerecommendation. I started coming here 7 or 8 years ago while living in Lakewood and have kept returning despite moving to the other side of town. The facility is clean and comfortable and they always have HGTV playing on the TV's which relaxes me a bit. Dr. Niki is nice and efficient. She talks pretty fast and isn't really an over explainer, but I feel comfortable with her treatment plans. I don't feel like I've ever been pushed to do any unnecessary procedures and she is very thorough. All of the dental assistants have been very friendly and professional. They really talk you through the procedures and aren't annoyed if ever you need a break. I took off one star because I did have a billing problem once. At one point before the pandemic, I had to get a ton of fillings which were supposed to be sent to my insurance. Basically they quoted me incorrectly because my insurance had maxed out but I never knew the difference that I was supposed to pay out of pocket. After that, I continued to patron the place, playing for a teeth whitening 100% out of pocket and thinking that my account was all paid up. Just earlier this year when I went in for a cleaning I was told that I had a balance due because my insurance didn't cover all of those fillings from years ago. It was pretty frustrating because I was never contacted or sent a bill. Luckily, we were able to resolve it and I was offered a discounted payoff amount, which I appreciated because it was an error on their part and could have been dealt with a long time ago. Their new billing manager Kelse went over the entire bill with me more than once and I eventually understood/was satisfied with her explanation of things. Overall, I definitely trust CLE Smiles with my dental care. I sought out this business because I wanted to support a female dentist at the time and I am happy I did.

I had her two fillings. Now, I am in chronic pain. I went to her twice to get them adjusted. I had…read moreno pain before she touched my teeth. When I went the last time, she nonchalantly said I may need a root canal. I did NOT need one until she touched my teeth. She showed no empathy. She messed my teeth up. I do NOT recommend her!