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Brunswick, OH

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Advanced Dentistry by John Heffernan

3.4 (10 reviews)
Closed • Closed

Services - Advanced Dentistry by John Heffernan

Cavity treatment

Dental exams

Tooth filling replacement or repair

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6 months ago

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2 years ago

I fear dentists but they were professional and gentle and made sure I was comfortable at every moment of my procedures

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Papandreas Orthodontics - Papandreas Orthodontics
14200 Ridge Rd
North Royalton, OH 44133

Papandreas Orthodontics

3.8(10 reviews)
8.2 mi

1 Star -- Extremely frustrating experience…read more I am honestly extremely upset with this experience. Before making an appointment with papandreas Orthodontics, I called specifically to ask if they accepted my Humana insurance. The woman on the phone told me, very cheerfully, that yes, they accepted it. I trusted what I was told and made the appointment. I then drove TWO HOURS to get there. When I finally arrived, I couldn't even easily find the office because the building is incredibly crowded and confusing, with nail salons, restaurants, and multiple businesses all around the same area. After finally finding the orthodontist, I was given paperwork to fill out. While I was filling it out, the same woman I had spoken to on the phone looked at my insurance card and suddenly said, "Oh, this is Humana. We don't take that here." Excuse me?! I literally called beforehand and specifically asked if you accepted Humana. I even asked her if she was the person I had spoken to on the phone, and she said yes. I reminded her that I had asked about my insurance before driving all the way there, and she basically told me that she thought they accepted it. That is absolutely ridiculous. Why tell someone you accept their insurance when you don't? If there was any uncertainty about my insurance, I should have been told that BEFORE I made the appointment and drove two hours. I wasted four hours of driving time round trip, plus gas, because I was given incorrect information over the phone. The whole experience was incredibly frustrating, and I definitely would not recommend this office based on how my situation was handled. Please double-check your insurance before making the trip, because apparently being told over the phone that they accept it isn't enough.

I went here starting in the 7th grade I believe. My teeth are straight now, but my jaw is messed…read moreup. It's clear that in the school pictures before I started there that my jaw was fine. Now, it's not. My teeth are straight yes, but my bottom row and top row do not align, and my smile is lopsided. It doesn't help that when I smile with teeth I have lines that appear on my jawline and show how it is misshapen. I wish I could go back and not have gone there at all.

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Papandreas Orthodontics - Papandreas Orthodontics
14200 Ridge Rd
North Royalton, OH 44133

Papandreas Orthodontics 14200 Ridge Rd North Royalton, OH 44133

Papandreas Orthodontics - Papandreas Orthodontics 14200 Ridge Rd North Royalton, OH 44133

Papandreas Orthodontics 14200 Ridge Rd North Royalton, OH 44133

Papandreas Orthodontics - Papandreas Orthodontics 14200 Ridge Rd North Royalton, OH 44133

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Papandreas Orthodontics 14200 Ridge Rd North Royalton, OH 44133

Misencik Steven DMD

Misencik Steven DMD

3.0(2 reviews)
5.0 mi

Do not send your child here. I was a patient 15 years ago and at the ripe age of 12, I knew this…read morewas more of a business than a practice that cared about you. I remember there were about 6 chairs and everyone rotated in and out like some impersonal assembly line. My teeth were very spaced out, and the doctors told my parents and I that they would close the space and fortunately, I had room for wisdom teeth that would help further close the space years later. I don't have wisdom teeth. That should have shown up on the x-ray, but perhaps they were too busy getting everyone in and out to notice they probably picked up the wrong person's x-ray. It was never corrected. I found out 6 years later from my dentist, braces were off and still some unattractive space between my teeth, what they had been telling me all along was a mistake. I practice good oral hygiene and only have one cavity. The cavity is in the shape of the band that was around my tooth when I had braces. The orthodontists should have seen that there was a gap between the band and tooth, but they never paid attention. If they had seen it, I would not have a cavity. I know at least one other woman who went here as a child and has experienced this same incident. Recently, I discovered that I have to get a soft tissue graft on my lower bottom gums because of my braces. My teeth moved too much when I had braces and upset my gums and now they are receding. I'm not 100% sure if this incident is directly related to their practice but based on other experiences, I'm not ruling it out. Be patient with your research and find the best care for your child. If you received a recommendation from a friend to send your child here, that may seem like a good idea in the present, but I suspect there are many past patients who are still dealing with problems caused from years ago. This practice is not worth anyone's dime.

What can I say about Drs. Steven and Mark Misencik? They are absolutely the BEST orthodontists in…read morethe area, hands down. We visited a few orthodontists before deciding to take our children to them and believe me, the decision was not hard to make. We found the doctors (a) extremely knowledgeable, (b) experienced (thousands of patients have been helped), (c) personable, and (d) patient with our children and with us, especially since we ask a lot of questions. We have since recommended a number of our friends and relatives to their practice and every one of them has thanked us. You will be very impressed with the level of orthodontic care and their wonderful personalities.

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Misencik Steven DMD

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Advanced Dentistry by John Heffernan - generaldentistry - Updated October 2026

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