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Maggie A Kleem, DDS

3.9 (9 reviews)
Closed • Closed

Services - Maggie A Kleem, DDS

Cavity treatment

Dental exams

Teeth cleaning

1 More Service

Tooth filling replacement or repair

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Hudec Dental

Hudec Dental

(15 reviews)

Came in here to address a pain in my jaw. I was taken for a ride with my insurance, am still in…read morepain and out hundreds of dollars, and had my privacy violated by their office staff investigating my personal information.

I had been going to Hudec for a few years and had never had any problems. A couple of years ago I…read morewas scheduled for a cleaning when the office called and said they needed to reschedule as the hygienist was going to be out that day. OK. Not a big deal. What they didn't tell me was that they were actually having staffing issues at the time. They told me they could not get me on the schedule for another 6 months! I was shocked! So I'm just supposed to miss my 6 month cleaning? They assured me that there are always cancellations and they they were certain they could get me in soon. They said they would send me a notification whenever there was a cancellation. The problem with that was I would get a notification with very little notice (like less than an hour) and that is not enough time for me to be able to leave work. At this point, I should have just tried to schedule with another dentist, but I had been happy with the care I had received here. Finally, my rescheduled appointment was approaching and I was ready to just put all this behind me when they reached out to tell me they would have to reschedule my appointment as the hygienist would be out that day and, once again, they told me they could not get me on the schedule for another six months! Again, they tried to assure me they would likely get me in sooner, which, again, didn't happen. At this point I did end up looking for a new dentist, and was still waiting because it took a bit to get in for a cleaning as a new patient. I suddenly needed periodontal deep cleanings, which I had never needed before ( I did get a second opinion on that just to be sure). I attribute this issue to going over a year without a cleaning due to Hudec repeatedly cancelling my appointments. I did reach out to them about this and all they said was "Well, you should have sought care elsewhere then." And yes, maybe I should have sought care elsewhere sooner, but they never informed me they had been understaffed for so long and then tried to push their staffing issues onto me. They should have tried to get me in at another one of their offices instead of just telling me I would have to wait another 6 months each time. Also, they shouldn't have kept assuring me they would be able to get me in sooner when that was basically impossible. I was highly disappointed in their lack of customer service and accountability.

Maggie A Kleem, DDS - generaldentistry - Updated May 2026

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