I'm very happy with the staff and the doctors there they are very friendly and very caring about…read morethere patients. I would recommend this place to everyone you may like it . They explain what there going to do if you need dental surgery done and what the cost will be and they will work out a plan where you can make payments. The office is clean.

I've been going here for years and have had a variety of experiences. There has been a lot of…read moreturnover, and in about 6 years I've had three different primary dentists. The front desk people have always been great, but sometimes you have to leave a message and just wait. Some of the hygienists and staff have been there the whole time and I love working with those people. My car wouldn't start this winter on one of those really cold days so I missed my cleaning appointment. Now I'm not able to make appointments ahead of time, so I haven't been able to get my teeth cleaned.

Dr Jarmoszuk was amazing with my son. My son has extreme anxiety and Dr. Jarmoszuk was the only…read moredentist that he felt comfortable seeing. She explained everything she was going to do and showed him every instrument that she used. We so appreciated her willingness to take the time and explain step by step everything she was doing during our son's visit.

The staff was very professional and knowledgeable…read more The reason for the low rating is being told or spoken to like a child from the dentist. Instead of offering options and working with the parent of a child who might be afraid to go to the dentist, she instead was telling me what to do and wouldn't listen. I also did not like the fact that I couldn't sit with my child and given rules. I took my business elsewhere to a pediatric dentist that does not mind me sitting next to my child to comfort them. Also, a dental practice that understands I'm the customer and can take my business elsewhere if I'm not happy.

I'm 85 and have been all over town. Nobody wants to take insurance. Most wanted credit or debit…read morecard. One demanded cash. Doctor Jen fixed my teeth in one day and my insurance paid for it. Now I can eat as I even have lost weight and I'm on internet dating. lol Thank's doctor Jen, you changed my whole life.

Westlake family dental care is the absolute best!! Dr. Jen is the most incredible dentist! She…read moregenuinely cares about her patients and always goes so far above and beyond do give you the absolute best care! You must switch over to her team you will be so pleased!

Despite being a legacy patient, starting with Dr. Chuck, the inability to hire/staff that is…read morecompetent, kind, knowledgeable, or provide safety is staggering....followed by ZERO ability or interest is proviging a solution that isnt self-serving. Work was re-evaluated outside with few redeeming comments.​

This is a very clean beautiful office! It's very easy to find and Dr Sullivan at the Lakewood…read moreoffice was an excellent, amazing Dentist! Nicest lady I ever met! She explained everything about every option and made me feel comfortable and confident that I would receive great care. Heather, the hygienist, was very caring and professional let alone explained everything she was doing to me. She is the main reason why I feel so comfortable there. Let me tell you about the staff! They're also nice people! Very respectful and professional and treated me like they knew me and I was "family". I don't know how they are with kids, but I don't see why anyone would take their kid to any other dentist when you can get this kind of service at Hippler Family Dentistry . Dentists are scary enough with all the smells and impersonal treatment, if I was still raising kids and a place like this was around, I'd definitely take them to Hippler's. I was their patient and they wanted to make sure I would leave there knowing that my teeth would be taken care of. And I was worried about it! People boast about having a good dentist, but if you want it done right with almost guaranteed results why not go to the best?

Dr. Ryba and staff are professional, & explain everything from procedures, to step treatments all…read morethe while within the insurance framework maze that exists today. The most important aspect is the quality provided within friendly confines of the practice. Just can't recommend highly enough Greg S

Dr. Duane showed amazing patience and care with my very nervous 13yo. He went above and beyond to…read moreensure her comfort and consent.

Hayat Ali is working out of office building previously used by Dr. Kathleen Zingale (who was my…read morewonderful dentist for many, many years prior to her retirement.) I was left sitting in an exam chair for over 40 minutes after arriving for my appointment, including my asking if I should just reschedule. I was told Ali would be coming in shortly. No questions about current health/history or medications taken. Dr. Ali finally breezed in, told me she didn't realize I was there, which was a lie because I heard the staff member tell her I was in exam room for my appointment when I first arrived. Dr. Ali did a very quick, superficial cleaning, and minimal if any, exam...which was unacceptable and ineffective care. No dental hygienist to do cleaning on any visit. I tried to give this practice the benefit of the doubt, but was disappointed each time. I finally went to another dentist and discovered that Ali missed an issue that needed addressed. My opinion, Ali is an incompetent, uncaring dentist.

unprofessional business Lied about business hours so me to…read morecome in Saturday for an emergency walk an appointment gave me the hours of 9 to 3. I drove all the way from Elyria. Nobody was there. Unbelievable unprofessional.

After years of teeth neglect I was terrified to go back to the dentist. The doctors will make you…read morefeel comfortable and at ease. Amy is my dental hygienist- she is undoubtedly the best in the business!! I haven't had so much as a cavity since I started going there!! Recommend 10/10

Have had work done in the past with other dentists and have NEVER had a WORSE EXPERIENCE! The whole…read morething was an ABSOLUTE NIGHTMARE! NEVER, EVER GOING BACK and I tell everyone I meet to stay as far away from that practice as humanly possible. TERRIBLE DENTIST!!!!!!!! SHAME on him.

My boyfriend has been going to Hylan for a couple months for an extensive amount of work. So far,…read morewe absolutely recommend this office. The dentists explain things and help ease anxiety. They work hard to get things covered. And Erica has been fantastic with communication and advocacy

If I could give this place negative stars, I would. A co-worker referred me here since I needed to…read moresee a new dentist. I scheduled an appointment as a new patient, including a cleaning. I've never been to a new dentist where cleaning was not included (I'll get to that later). I didn't even know that was an option. Why would you go there as a new patient and walk out without a cleaning? But lesson learned. In the future, I will ask if cleaning is included. My appointment is at 9:00 a.m. I arrive at 8:50 a.m., but the office is closed. Right at 9 a.m., two employees arrive, letting 4-5 other patients who are now waiting into the waiting room. They can't get into the office, so one of the guys jumps over the reception counter. It's now a few minutes after 9 a.m. As the time ticks on, the receptionist arrives at 9:15, fifteen minutes after the first scheduled patients. Then, a few other workers arrive, all well past 9:00 a.m. I finally got called back at 9:30 a.m., and they asked me why I was there; I told them I was a new patient and needed a cleaning. They take x-rays and tell me that the hygienist isn't scheduled that day and they can't do the cleaning. At that point, I just said okay and told them I was leaving. This was one of the most unorganized places I've ever been to. I will not be going back.