I chose to store at the Blaine Pantec Mini -Storage for it has clean units and property is secure…read more Amanda in the front office was most accommodating, though. Rental was fast and easy. Amanda took the time in cold bad weather to show us units available. We were under a time line and needed to head back to CA in a few days where we live. And the price was right. Thank you again, Amanda Ann & Ken Auburn, CA

The service is good--very responsive and consistently keeps you informed. They go above and beyond…read moreto ensure clarity, providing timely updates and valuable insights to keep you well-informed. Thank you.

U-Haul, I am not impressed…read more I went with my father on May 31st to pick up a trailer from this location. Around 1pm. My dad checked in and we went to get our trailer. We hitched up with a man in a brown shirt and went our merry way to pick up some furniture. Around 4pm the SAME DAY, we returned the trailer. The same man in the brown shirt asked my father for his reservation number, my dad gave it to him, unhooked the trailer and we left. Now tell me why TODAY (June 2nd) my mom and dad (both in their 60s) get not one but two calls from U-Haul Langley, asking where this trailer is. My father who has a hard time remembering things when flustered insisted that they dropped it off. The man on the phone talking to him then PROCEEDS TO THREATEN TO CALL THE POLICE ON HIM. My mom, then calls me because I was there with my father when we picked up and dropped off and I call U-Haul headquarters for Vancouver and talk to a representative. Within 8-10 minutes of being on hold, I get a stuttered "Oh they walked around the lot and found it hiding in a corner somewhere, we will make sure to sign your U-Haul back in." Okay, so they didn't think to search for it BEFORE threatening someone who says they returned the trailer with calling the police? Bad form, U-Haul Langley. I will be escalating this to corporate.

So... WORST experience I've ever had moving…read more I'll start at the beginning: We sold our house and the day we finalized the sale, we booked the truck and a crew of 2 to help load. We moved out of province, so we paid through the nose for their return fees (NOT $40/day, but totaling $1600 for 4 day rental including mileage to Alberta, plus the workers in Langley). We had a month to pack and get ready. Truck booked for to load, including helpers, 24 hours before contracted hand-over. (Booked to pick up at the Langley office (56 Ave) 11am the day before hand-over, to give time to load and clean.) Count down is on! A couple of days before loading date, we started asking where we would pick up the truck. Uhaul has a LONG history of booking vehicles in a different city / location (IMO to up their mileage and use time for daily rentals - complete scam, as seen on a few different TV shows (W5 for one)). We called and called, got bounced from Langley to Calgary, to Vancouver, to Louisiana to all these over and over trying to find out about our truck. "No truck available" and no idea as to when or where it would be available. We're now down to the 24 hour mark before the contracted loaders were to arrive. Still no truck, no wait. We were told, via email, we could pick up a truck at Marine Drive in Vancouver at 4pm (a 2+ hour drive at rush hour). But even with the email in hand, no one could confirm availability or a proper reason why 5 hours "late" and 50 long KM away on Marine Drive in Vancouver. Remember their contract workers to help load arrive at 11am. So, we've paid for them to stand around for 4 hours and get nothing done (you pay for these contractors in advance). I went to the Langley office (56th Ave) and lost my sh*t on the staff. A few more calls (same grouping: Langley, Calgary, Louisiana and back again) ...Still nothing. 5pm, 18 hours before the contracted help were to arrive we FINALLY get an answer. We have a truck at a different Langley office. I'm assuming the 56th Ave office didn't want to see my (furious) face again. We made it to Alberta. NO Thanks to UHaul for the Nightmare They Provided. A move is stressful to begin with. Selling / Buying / Moving. It is almost 2 months of stress. But when a company goes out of its way to make a bad situation worse. I have a lot of words for UHaul and its processes and procedures, 99.99% of which are pretty harsh and NOT for the faint of heart! One of the worst experiences of my life, not just moving related... NEVER Again UHaul. Get stuffed!

I was moving and needed storage for the overflow furniture/boxes…read more Location is very convenient, staff are friendly and facility is very secure, safe and well-maintained, It was a good experience during a hectic time. customer service is number one, highly recommended!!!!!!

Storage for you life is great - the staff is efficient, friendly and care about their customers,…read morethe storage facility is clean and well maintained, my experience with this company has been top notch, I would recommend them to anyone looking for a storage facility.

The two young men were efficient and very patient with me while I figured out where stuff was going…read moreto go. They were careful and cheerful. A job well done!

I still try to comprehend why we went from roughly 8 hours estimate to pack and download to 13.5…read morehours. Multiply that by 250$ Kevin the owner is not good at providing proper estimates. Very polite and I am sure he will politely respond here as he did privately. The 1/2 drive charge before and after is a cost that is being added after the fact not in original discussions. (Happened both for packing and move) After my correspondence with him on the extra hours he turned the blame on me that the packing was not done right (unorganized) and the van was parked a bit further away from entry for download. As per packing, his own team were involved in packing majority of our stuff. They spent 5 hours the week before. Furthermore the big portion of our stuff was already stored in their pod since July. Yes They were still many boxes left in our house but very little furniture to move: - piano, dining table, 3 disassembled beds, 1 sofa, 1 coffee table, 2 bed side tables, 2 book shelves, one drawer, 3 chairs , one bbq , one lawn mower and one tv So I still don't get why it cost us this much time and money. Yes we were in unfortunate state that the spot in front was taken. That for sure slowed things down, but not 4-5 hours extra. Yes I made the stupid move to watch my kids around 6 pm instead of watching them for entire time so I let them do the download on their own. Did the download actually took from 3 to 8 pm no breaks?! I would like to believe they were truthful. I tried to resolve this with Kevin privately. . We ageeed that the guys worked hard and took only their claimed 30 min break! I raised the issue of lack of management and proper estimates and that needs to be fixed and for that I need to be compensated. He offered me future discount for a future move !!!! (Which basically is a very pretend polite way of dismissing me) I moved with this company 20'years ago. I was happy enough. That's why I went to them this time. But I will never recommend them again as it will turn to be very costly.

Lots of storage space. Wide alleyways inside. You can park directly across your stall. Looks secure…read moreas you have to punch in your code going in and out.

Nice people I rented for 3 months and they made it easy…read more Above and beyond for their customer service. Will use them again if needed.

One time they mistakenly locked me out of my storage unit even though i wasn't past a payment. They…read moredid say they'd recoup fifty dollars to me for the inconvenience but I never received the discount. Also BEWARE OF PRICE INCREASES as they can increase rent two times a year and there is No maximum amount. In two years my rent increased by 60%. Not acceptable.

Web site needs work. Says they are open today on Sunday but showed up and they're closed. Business…read morehours on the door say closed Sunday's. Thanks for wasting my time, will be looking elsewhere for storage.

From their website.... "Our indoor and outdoor self storage units are well ventilated and moisture…read moreproof, and we have heated units available." Make sure you get this in writing because in our case they said our unit was heated/ventilated for over 6 months before we discovered this was not at all the case. Short Version... 1) If the staff here tell you anything about their units, get it in writing as there is a good chance they are misleading you. Their boilerplate rental agreement doesn't make any promises about ventilation or heat, despite what the marketing material on their website and Yelp ad say. 2) If there is a heater/blower in your unit, don't assume they will actually turn it on to protect your stuff. Misleading! 3) If you do have a problem, don't expect them to do anything to address your concerns. Buyer beware! Here are the details... Rented the largest unit that this place had last April to store our house contents while we are house-sitting for a year. The unit they rented us looked perfect for how much stuff we had. However, while moving in I noticed that the industrial heater/blower in the unit wasn't actually blowing. I asked about this in the office and they said it was on a timer/sensor and not to worry. It was a warm spring day so this seemed logical. Fast forward to November and I've now complained to the office that the heater/blower didn't appear to be working several times. Each time the front desk person assured me it worked and said they would look into it. Finally after getting concerned that my entire house was getting damaged and my boxes felt distinctly not-dry, I complained again and this time the front desk person responded that she thought that building our unit was in didn't have any heating/ventilation(!!!). Since I'd been getting the exact opposite story from them for over 6 months, I was not impressed and asked the manager to contact me. They market all their units as well ventilated and moisture proof so I was confused why the climate control equipment installed in our unit was purposely not operational. I also purchased and placed a humidity sensor in the unit which registered at 65-75%. Not good! I received a call from the Manager the next Monday and was told that the unit we rented did not have any heating / ventilation at all. While she was "sorry we were given incorrect information", she declined to make any effort to resolve the situation and said there was nothing they could do as all their other units are rented. Terrible customer service! I'm now in a bind of having the entire contents of my house at risk of being damaged, or else must find another storage facility and incur the cost of re-moving my entire house... all because the unit we represented was mis-represented and they management is too cheap to flip the power switch that would solve their problem. I'm going to see if I can get by with the added cost of placing and refilling a few dehumidifying kits in the unit, but if this doesn't get the humidity down, moving is going to cost me at least $1500 in moving fees. Will never use this company again and will warn everyone I know about them. Extremely disappointing business.

Do not store anything u value there Paid storage fees for 5…read moreyears only to have my stuff stolen and they knew and didn't notify me. Unbelievable Do not if you value your shit don't store with these people .CHEERS

I used this storage facility sight unseen when I was relocating. Everything went smoothly and the…read moreunit was immaculate. The owner was always responsive anytime I had a question. I highly recommend them!

From the owner: Welcome to Storehouse Mini Storage Complex, we invite you to come and visit our modern,…read morestate-of-the-art self-storage facility in Bellingham. Explore our heated and climate controlled storage units which are new and clean with well-lit hallways. Opt for our convenient drive-up access units for quick entry. We offer affordable monthly prices, online contact free rentals, and a variety of unit sizes to choose from. Simplify your life with online bill pay and complimentary hand carts. Contact us today!

It helped that this is a small family owned business after my searching through Bellingham's bigger…read morestorage businesses... I'd recommend them over any others I looked at! Pros? -Camille was very pleasant and helpful -The units are clean, safe, and there are so many options! -Drive up units available -Both heated and unseated available -No big startup fees or change fees... Just an application fee and a lock to purchase! Cons? -It's not the most convenient location ever, but it's so much better than the other places, it doesn't really matter!

Camille with Carolina self storage has been wonderful to work with. I needed storage when COVID…read morehit. We were able to do all the paperwork COVID safe. Emails and phone calls were responded to quickly. The facility is very clean. I would definitely use them again.

Best storage experience ever! Close to I-5 and Sunset, A well-run facility that's privately owned…read more& operated. Managed incredibly by Tillina, She has been so accommodating to our various storage needs and always approachable and friendly! The owner has great security with cameras plus reliable gate system in place and improvements to property have been maintained. Our thanks to Sunset S.S. for a Great experience!! Robert & Cynthia B.

From the owner: Sunset Storage provides self storage, RV storage and boat storage for clients in and around…read moreBellingham, WA since 1990.