Just a small update…read more Every time I go in the shop, it reminds me of Prince Family Paper from the Office show. It's like a family vibe, they're so nice and welcoming and it's just my favourite store to go in. Everything is always delicious too.

I recently had the tastiest decadent red velvet Bundt cake! The cake was incredibly moist, with a…read morerich, velvety texture that practically melted in my mouth. The subtle hint of cocoa added depth without overpowering the classic red velvet flavor, making each bite wonderfully balanced. The cream cheese glaze was so smooth and had just the right amount. It complemented the cake beautifully without being too sweet. I had this Bundt cake for thanksgiving, however, it would be a standout treat for any occasion...actually but it's so good that you don't need an excuse to indulge! I highly recommend this place for anyone who appreciates a well-made cake! P.s I had this cake two days after for leftovers and it's still just as moist!

Fabulous! Fast, efficient and delivered a gorgeous bouquet of flowers on the same day!read more

I rarely write reviews, but I won't be using this florist again. You get one chance to make a first…read moreimpression and this was a major letdown. I ordered an expensive upgraded arrangement and their Luxe largest upgrade option, and requested that it resemble the photo. What was delivered was a small unimpressive (poor quality) bouquet that looked nothing like what I ordered. The flower selection was cheap, and the overall quality was far below what I expected for the price. On top of this, within 24 hours the cheap flowers were wilting. I had high hopes based on their reviews, but this was a major letdown. Unless this was an isolated incident, I'm left wondering if their high ratings are fake.

I had to send a gift to a friend who lives in Pennsylvania, and as he's a male, I wasn't sure if…read moreflowers were appropriate -- I wanted to send the gift to his office but didn't want a bunch of weird attention placed on him. So I decided cookies was the way to go, as then he could share with his co-workers. Easy, peasy. Went to the website, picked "US Destinations", picked my order, filled out the addresses and there you go. Best part was they emailed me right away and asked if I did want something on the card, as I hadn't indicated any message. They delivered exactly the day they said they would. Docked a star because holy, it was expensive, but for a once-off gift, a great and easy idea. Saw pics of the basket and looked really cute.

I called cookie grams on the same day that I needed a cookie. I called at 9:00 and they had one…read moreready for me to pick up at 10:30. They aren't really a retail store as most of their business is delivery so it was cash only. They were very professional and quick. The cookie is delicious and a very nice alternative to cake for a birthday of someone who doesn't really like cake. I would recommend them and would use them again based on my experience.

Ordered & they delivered a gorgeous bouquet of whimsical flowers. It was delivered same day…read more Absolutely wonderful!

It's almost 6pm on Valentine's Day and both my mother and mother-in-law have not received their…read moreflowers that I ordered over a week ago to arrive today...I ordered them on February 6th. I spoke to both my mother and mother-in-law and nothing has come to their doorsteps. Sweetpea's didn't bother to even call me or e-mail to tell me that the flowers will not be coming. I'm assuming they won't be delivered this evening. Even if they are, the whole point was to have them delivered to be enjoyed during the day on Valentine's day. I will NEVER use this company again. The fact that they didn't even have the courtesy to tell me that my order will not be completed as it was supposed to be shows a general lack of professionalism and a complete lack of respect for their customers. I'm hoping to get my money back tomorrow, because there is no point in getting Valentine's Day flowers after the actual day. Very disappointed!!

A few things I will touch on in this review: 1. Payment…read more2. What was advertised and what was delivered 3. Flower freshness 1. Several days prior to Mother's Day, I placed an order on Freshland's website for a bouquet ($88 after fees). Since I was opting for pick-up instead of delivery, I selected the payment method of "in-store". A couple of days later, I received a call from an employee asking for my credit card information so that they could process the payment before making my order. This call was unexpected, and I asked if there was another way I could pay because I wasn't comfortable reading anything off over the phone. They allowed me to send an e-transfer instead, which was an OK alternative. While I can understand that processes have changed under COVID guidelines, having an "in-store" payment option online with no indication that we will be called and asked for card information is a bit of an unpleasant shock. 2. Yesterday, I picked up my flower arrangement and it so poorly resembled what I ordered on the website. Understandably, Mother's Day is a busy time for florists and with stock limitations, some substitutions are necessary. HOWEVER, what I received did not at all resemble the arrangement advertised - I have attached photos so you can make the call for yourself. Less subtle differences to call out: no succulent (just a bunch of leaves in the shape of a succulent lol), SIZE, colour way (but ok, substitutions maybe? This can slide). It's pretty, but it's not what I ordered and paid for. 3. Flower freshness. Most of the flowers came fully bloomed so we knew immediately the arrangement wouldn't last very long. Some petals were starting to brown and wilt, and today (the day after pick-up) some petals have fallen out already. The arrangement costed over $88 after tax, and was underwhelming. I tried really hard to convince myself I liked it, but after showing photos to a friend who used to work in a flower shop I knew a review was imminent. I'm disappointed that this was my experience with Freshland because I've had excellent experiences with shops in downtown Toronto and have been looking for a business closer to home to support. The search continues.

My husband purchased two dozen roses from this place for our anniversary. The SECOND day the roses…read morewere already browning and drooping. Absolutely not fresh flowers, and my poor husband paid full pop. He was better off buying flowers from Costco! Not impressed. UPDATE: spoke with the owner, who was absolutely lovely. She has offered to rectify the situation with a beautiful Thanksgiving arrangement for which I am most grateful. Fantastic customer service! Thank you Judy!

I ordered flowers for my daughter in law for Nurses week, just after Mother day. the flowers were…read morenever delivered. I called them and received a call back and was told they had no flowers because of Mothers day but were receiving new flowers and mine would be delivered. How embarrassing that I have to ask her to check everyday if her flowers had arrived. THE FLOWERS WERE NEVER DELIVERED. I honestly cant believe that some reviews get 5 stars and others 1 - no constancy, very dissapointed

the worst company delivery ever, i ordered 4 days ago before Valentin day and my wife never got the…read moreflowers, they never answered the phone and email, can't believe how can be so unprofessional

Just picked up my order from Gennel (sp.? sorry) at the Pickering location and she was wonderful!…read more I have been to this location once before and the service was not great but Gennel made up from that! Thank you Gennel :). You rock!

It's unfortunate but since I ordered the wonderful arrangement for my husband my parents from this…read morelocation, I've had nothing but issues. First, when I received the email for my free birthday box of dipped fruit, I called the store and asked (like I did last year) to have consist of dipped pineapple only. This year I was told that I had to make a purchase of $30 in order to get it. It clearly states in the email that this is the case if you're ordering online but not if you're picking it up in person, which I was, and I didn't have this issue last year. I called another store to verify and the instructions I understood were correct. I called the Pickering location back to place the order and was then told that I was not eligible for it since I was not in their system. ??? Not only had I placed the order for my husband's 60th last year in March but I had also placed another order from this location for my father's birthday last May. I also spend hundreds of dollars a year at Edible Arrangements for corporate occasions. Explain to me how I am not in the system. Clearly they were having some technical issues. The gentleman I spoke to FINALLY agreed to give me my birthday gift but by this point, it had soured my day. The next issue happened this week when my friend had sent me, what was supposed to be an amazing arrangement of dipped daisies (which are my favourite) with the addition of salted caramel chocolate dipped apple wedges (which are my husband's favourite). The picture below is what was ordered (from the website order page) and what was delivered. Now, I didn't know in advance what she had ordered so I took a picture of what I received and text her it along with a thank you. Needless to say, she was a tad upset. I'll also include a picture of the replacement arrangement that came the next day. If your planning on ordering from this location, I suggest you check with the recipient to ensure they received what you ordered (and paid) for!! Very disappointing.

So ... I have been ordering from this shop for years and have to post an exceptional review ... the…read morestaff is amazing - delightful, creative, and fantastic service with exceptional floral arrangements... you WILL be delighted ... Peter

Dropped by today to order flowers for Mothers Day. Staff looked at me sideways when I asked for…read moreIrises, not an uncommon flower! And...contrary to popular belief, men do know their flowers! Time to find a real florist in Etobicoke.