Buyer Beware!…read more ordered houseplants on a Sunday evening and cancelled within 30 minutes -- well before any possible preparation or delivery, since they weren't open. Despite this, they claimed my order was already fulfilled and refused to issue a refund. How was it possible to source and fulfill an order at 11pm on a Sunday night? Still no answer to this question...Just bad business practice.

I love sunflowers and i definitely love a nice flower shop and this was the perfect place, the…read moreowner seemed a bit nervous about us (idk) why, but she was overall okay. The shop was adorable non the less. Great value

I received this little beauty at work this week from a coworker in the US. I'd never heard of this…read morecompany before and it's a shame because we're always in need of a good florist at work. When I sent her a picture of the arrangement, she was very happy that it looked just like the photo on the website. Sometimes when we order online, we don't get a chance to see if what the recipient receives, is what we ordered (as I well know). This was a beautiful arrangement and a lovely surprise. I will definitely start using this company.

After using the florist for many years exclusively I was hugely disappointed by the actions on my…read morelast order (will never use this florist ever) I placed a very special order and I explained how important it was to me for my closest friend. This florist changed my order completely! It was unrecognizable! When I arrived I could not find my arrangement, I had to check each arrangement. I called and was very upset - they were unapologetic and quite frankly rude - I was not contacted to say that they could not fulfill my order and perhaps we could do something else as I would have expected. The flowers sent were of good quality but it was not what I ordered and I spent well over 200 for the arrangement. The manager called and spoke with me then sent me a 6 inch poinsettia as an apology! My family and I have spent thousands at this florist over many years but they have lost all our business

A few things I will touch on in this review: 1. Payment…read more2. What was advertised and what was delivered 3. Flower freshness 1. Several days prior to Mother's Day, I placed an order on Freshland's website for a bouquet ($88 after fees). Since I was opting for pick-up instead of delivery, I selected the payment method of "in-store". A couple of days later, I received a call from an employee asking for my credit card information so that they could process the payment before making my order. This call was unexpected, and I asked if there was another way I could pay because I wasn't comfortable reading anything off over the phone. They allowed me to send an e-transfer instead, which was an OK alternative. While I can understand that processes have changed under COVID guidelines, having an "in-store" payment option online with no indication that we will be called and asked for card information is a bit of an unpleasant shock. 2. Yesterday, I picked up my flower arrangement and it so poorly resembled what I ordered on the website. Understandably, Mother's Day is a busy time for florists and with stock limitations, some substitutions are necessary. HOWEVER, what I received did not at all resemble the arrangement advertised - I have attached photos so you can make the call for yourself. Less subtle differences to call out: no succulent (just a bunch of leaves in the shape of a succulent lol), SIZE, colour way (but ok, substitutions maybe? This can slide). It's pretty, but it's not what I ordered and paid for. 3. Flower freshness. Most of the flowers came fully bloomed so we knew immediately the arrangement wouldn't last very long. Some petals were starting to brown and wilt, and today (the day after pick-up) some petals have fallen out already. The arrangement costed over $88 after tax, and was underwhelming. I tried really hard to convince myself I liked it, but after showing photos to a friend who used to work in a flower shop I knew a review was imminent. I'm disappointed that this was my experience with Freshland because I've had excellent experiences with shops in downtown Toronto and have been looking for a business closer to home to support. The search continues.

My husband purchased two dozen roses from this place for our anniversary. The SECOND day the roses…read morewere already browning and drooping. Absolutely not fresh flowers, and my poor husband paid full pop. He was better off buying flowers from Costco! Not impressed. UPDATE: spoke with the owner, who was absolutely lovely. She has offered to rectify the situation with a beautiful Thanksgiving arrangement for which I am most grateful. Fantastic customer service! Thank you Judy!

I have been buying flowers here for over 45 years, gorgeous fresh cut flowers and amazing roses for…read morethose uber special events for all the special women in my life. When I lived in the USA for a spell and now outside of Toronto Kennedy Flowers has never let me down Fresh Bold and Beautiful, you guys Rock!

I've been going to this place for the past 10 years and without of doubt, this is the best flower…read moreshop in the GTA. Excellent customer service and a great manager. Price is fair, service is amazing, and the quality and design of the flowers is excellent. 100% recommend to those who want any kind of flowers!

I was looking for blue hydrangeas (the bouquet receivers favourite flowers) and Joan was able to…read moreorder them for me only 3 days before I needed to pick up the bouquet. I told her I would like to spend $50. I don't mind spending about $50 on a nice bouquet of flowers. I was blown away by the size and quality of these flowers when picking them up! It was one of the biggest bouquets I have ever seen.. and for $50 come on that's incredible. The staff are friendly and give great advice to keep your flowers alive.

best flower shop I've been at a completive price. The owner was there at the time and she was very…read morehelpful in arranging a bouquet of flowers.

I absolutely love this place!!…read more It's owned by a family and they REALLY love flowers. They have delivered flowers for me MANY times. The prices are a bit high, but it's the quality that you pay for. They have the most beautiful flower shop. It's almost as if your walking into the garden of Eden. They decorate so beautifully. Nothing crazy and overtly flashy. The younger daughter does a beautiful classic decor for my annual Lillie's. I highly rec commend using them for any sort of delivery or gift. Every person on the staff is extremely polite and will help you if you let them know what you need. M.

I was one of those kinds of customers that walks in the day before with a vague idea if what I…read morewanted. The florist was so helpful! She spent time asking questions, trying to understand what I wanted. Well, my wife just received her arrangement and it's even better than what I had imagined. This flower shop does more than deliver flowers. They put personality and art into their arrangements!

I'm a second generation customer of Rheas Flower Shop on…read moreLakeshore Blvd W If you're looking for a florist go no further. She is thee best it's a visual treat to walk into her shop and no matter what it's like outside it's warm and welcoming at Rheas beyond the great quality and selection. There's wonderful aroma to breathe in the second you open the door. Something that just can't be bottled, nature at it's best, makes me smile anyways. My family has purchased everything from wedding flowers, funeral arrangements to the boutonnière and the corsage I brought my date at my high school graduation. Today I was in and purchased a wonderful Christmas wreath for my Grandparents grave. I always like to get something unique like my Baba and this year Rhea suggested one with Magnolias blossoms w/leaves and pine cones. Perfect! The owner is a wonderful woman wrapped my wreath in cellophane and attach to a wreath stand (to protect it from the weather) all I had to do was push it into the ground at the cemetery. What more could I ask? There's always a great variety of house plants too so I like to pick up a little treat for myself. Today I purchased a Japanese fern for only $8 I'd recommend anyone needing Christmas arrangements to make their way to Rheas quick!

Thank you Rhea Flower Shop for helping me put together flowers for my best friends birthday!…read moreCustomer service was amazing and the experience was hassle free. I strongly recommend this lovely flower shop for all your celebrations my friend loved her flowers!!

Bought some flowers for my mother in law to be delivered. While i do appreciate them willing to…read moredeliver past their delivery times i was a bit upset on two things. one, they didn't include my small message on a card with the flowers. it allowed me to add a message but she never got it. Two, they called her prior to delivering. While i understand wanting to ensure someone would be home it defeated the purpose of the surprise. Overall decent service.

Excellent customer service order taking. I wanted a very special custom bouquet not any of the…read moreflower arrangements that were pictured on the website and the lady I spoke to understood exactly what I wanted. I ordered directly over the phone to their florist from the states vs going thru FTD or Internet and it was super simple. The flowers were a whole lot nicer and of better quality than those commercial companies. When my Aunt received the flowers they were very fresh and abundant in the arrangement. Everyone was admiring them. Definite go to for any of your floral needs in the Toronto area!