My husband and I built our first concrete countertop that ended up getting a crack. We knew we needed some professional help and called Steve. He was responsive and came over that day to look at it. A week later he worked on it and it came out great. Not only was his work good but he was so nice to us and very dog friendly. read more

Surfacecare32 - Concrete Countertop he fixed and sealed. - Home Cleaning Near Me - Morgan Hill, California

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This is not a review on their work, which I'm sure would have been fine. But more on the customer service. I had left two messages on yelp with photos to inquire about services. I also left a voicemail to the business requesting if it was possible for counter top repair on quartz. This was a week ago, and I just received a message saying it cannot be done. I could have been informed that they could not help a week ago, when I called or sent two messages. Maybe it's Covid related but for those who are interested please be aware that there is lag in response. read more

I just checked, this is the worst Yelp rating I have ever given. But, one of the two main reasons we went with Sureshine, was its great reviews here. And I don't want others to necessarily go into it as naively as I now know I did. The 2nd main reason we decided to move forward with Sureshine was because Steve said he could fix our 'white crush marks' along the seams of several slabs, but.... ⁃ Instead, the white crush marks remain and his technique of adding ager-dye has only made the seam line more prominent by adding a black line to it. It's still hardly noticeable, but it's the opposite of what we hoped for. ⁃ And as Steve explained afterward, his ager-dye is a permanent change, but rather than proceeding with caution, he seems to have applied it to the entire perimeter of all our stones all at once. - I felt like a sucker for believing he could fix it after other folks said not possible, so I didn't blame him at the time, and I still haven't mentioned it up in my prior efforts to get in touch with him... but I can tell from how hard I'm typing right now, that I am not over it. ⁃ But... we feel the real problem with our Sureshine experience is that we noticed a large and centrally located scratch mark the evening after he sealed our stones. We can't say 100% for sure that he caused it, because maybe we just happened to notice it because we were looking closer than usual on the night we had our stones sealed, but... he is making it really hard to give him the benefit of the doubt: ⁃He doesn't returned emails, ⁃He picks up the phone (at a number he had used to call me at least 3 times before to encourage us to proceed with him before-hand), then acts like he can't hear anyone on the line and hangs up. When I called back, he sent me to VM. - He finally responded, and we did one totally painless (and seemingly promising) back/forth, and now nothing since Mar 3. All in all, this is totally disappointing to feel our stones are n worse shape than we when we started, all for the for the cost of $1,250. read more

Surfacecare32 - Original white 'crush marks' along the corner with a newly added black dyed seam line... - Home Cleaning Near Me - Morgan Hill, California

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I found a crack in our granite kitchen countertop on Sunday and looked on Yelp for someone to fix it. I messaged Sureshine and got a very quick response...on the weekend!! Steve responded quickly and we set up a call for the next day. He came out Monday afternoon, described in detail what needed to be done, and gave me an on-site estimate. Hired! Came the next day and did an amazing job. I can barely see the crack. Steve is a really nice guy who does great work. Highly recommend! read more

Surfacecare32 - Crack after Steve's magic fix! - Home Cleaning Near Me - Morgan Hill, California

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Outstanding again ! From the first call everyone is so helpful and knowledgeable. Fernando arrived on time and he was so professional and did an amazing job of cleaning 4 yrs of dirt out of my tile floor grout. The floors look better than when they were installed. AMAZING ! Everyone who came over to see the finished job was amazed. The tile even looks brighter. I will never have anyone else care for my tile or granite. Thank you again for such an amazing job well done. Carol W. read more

I definitely would NOT recommend Sureshine for driveway staining! I originally had our driveway stained by Sureshine on June 2, 2017 for $1800. ("Color stain stamped papers and brick, patina appropriately. Apply 2 coats of satin finish.") I then engaged Sureshine to restore our driveway stain on August 3, 2021 for $1200. During the restoration project I clearly communicated that areas showing wear had not been restored. Steve Aguilar agreed to correct. I also mentioned that the treatment smelled like Armor All and looked like Armor All. Steve Aguilar assured me it wasn't Armor All. Within days the finish had worn off (similar to applying Armor All to any surface). Since then it has deteriorated significantly ... more than even before Sureshine had committed to 'restore' it. I contacted Sureshine on Oct 1, Oct 4, Nov 29, Dec 1 and Jan 10. Each time I was assured that the 'owner' Steve Aguilar would contact me to take corrective action. He never did! Its far worse then before Sureshine 'restored' it and I'm out the $1200 that I could have used to find a competent company. read more

My floors look amazing! Steve worked hard to restore my marble floors and they are stunning! Highly recommend!

After too many years of neglect our kitchen granite countertops were in need of restoration. I was fortunate enough to see the on line video of granite restoration by Sureshine. Sureshine came to our rescue! The beautiful quartz features are back to their brilliant dazzling sparkle. The granite looks as good as the day it was first installed. Great service reasonably priced and they are capable of crack repairs if needed. I'm glad I found the video and Sureshine serviced our area with their services....in a few hours the kitchen went from dull to dazzling! read more

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Sureshine performed two services in our home a few years back: 1. Clean, seal, and caulk granite countertops 2. Clean and color seal of grout on tile floors 1. We paid extra for the "lifetime" granite sealant. The seal seems to be fine still, but the caulking at the seam behind the kitchen sink has pulled away twice, despite carefully following his directions of keeping it dry for the prescribed time after the service. It was very difficult to get him to return to re-caulk the second time (slow communication, then didn't show for the first appointment), but when he did, we had the same issue of it peeling again. We have tried for over a year to get him to return to re-caulk again. He has said he will do it, but his communication is poor, and he has not returned. At this point, we'll ask another company to do it. 2. We paid extra for the clean and color seal, as we were told it would look pristine for many years. The grout on our tile looked beautiful after completion. We are dissatisfied for two reasons: (1) the grout became discolored again within a year, and (2) the cost we were verbally quoted for re-service was not honored, and the new quote is much higher. I negotiated to get the cost somewhere in the middle (this communication took months due to his slow responses), then when we finally decided to move forward (over two months ago), he has not responded to my email (again). Communication and follow-through has been poor, so we're done doing business with Sureshine. read more

After multiple calls Steve(owner) finally showed up. He seemed nice and understood what product needed to be used to surface the stone material. He gave me a date and said he would be back. That date came and went and he never showed up. I called him and he said he forgot and would be out the following week. 2nd time no show. I gave him a 3rd chance as he said he would be out the next day. He never showed up. I wasn't in a hurry to complete this either. read more

Steve recently did my neighbors counters, showers, etc. His company was there for 2 days and did an amazing job. I had him come and give me a bid, but being the honest businessman that he is he told me I didn't need to do anything. I appreciate his honesty and seeing what a great job he did on my neighbor's counters, we will be calling him when it is time to resurface ours. read more

Had a large crack in our granite counter. From my initial contact with Ashley, who was so friendly and helpful in getting me the quote, to Victor's professionalism and attention to detail in repairing my granite, I could not have picked a better company. I am extremely happy with the results and I highly recommend you call Sureshine for any countertop issues you may have. read more

When we bought our house we were looking for someone to bring our stone back to life, it was dull,scratched and had no life. We contacted sureshine to come out and give us an estimate, we spoke with the office and they were very helpful determining what services we needed and scheduled a bid. Steve came out and ran through the project in great detail, we ended up restoring our travertine entry to a high shine, grout staining and sealing the stone. In addition to the entry we had them clean, caulk and seal the ceramic showers and vanities. We would highly recommend sureshines services they were very easy to deal with and exceeded our expectations. Thank you Becky Puma read more

Steve and Devon did a great job restoring, cleaning and shining my marble and stone surfaces...They worked hard.... and all looks great! A+

I contacted Tez Marble to find a company to refinish and restore my entry marble. Tez Marble suggested Sureshine Care and Restoration Services in the San Jose and East Bay. Steve Aguilar came to my house and gave me a great bid for my entry marble, bathroom marble and fill the holes in the travertine in our backyard patio. The outdoor travertine, because of the nature of natural stone, developed some holes in the stone and I was concerned they would enlarge. Victor and Francisco arrived on time and were especially careful to mark off the existing rug area and protect the hallway. I watched the video on the website so I knew what to expect in terms of the extensive process. Victor and Francisco are master stone restorers and my damaged marble entryway and bathroom now glistens and have been beautifully restored. Steve came by just to check and make sure everything was to my satisfaction. Actually, I wish I could give six stars and not just five. Steve, Victor and Francisco are perfectionists and both the outdoor Travertine and my entryway and bathroom marble look flawless. They even moved the entry sideboard back into place. I couldn't be happier:) read more

I am thrilled with the results the Sureshine Company provided for us. Upon recently moving to California from Michigan, I found this company on Yelp and read all the reviews. They promised quality work at a reasonable price and I was not disappointed. Alberto and his crew of 4 men worked tirelessly and with great attention to detail as they restored our travertine floors and showers along with our granite countertops. I was so impressed with the professionalism of the employees throughout this whole experience. Well done all and many thanks. read more

Simply an excellent job with no fuss or hassle. Called for a quote, Steve came round at my convenience, we agreed a price and the job was done with a week. What appeared to be a difficult problem was repaired as new. No hesitation in recommending the Sureshine team! read more

Great work. Steve came out and provided a bid within a few mins and they were able to start the work the following week. Was really impressed with the workmanship of Francisco! He worked tirelessly on my floor and it looks as if I just put in a brand new floor in my house. Worth every penny! read more

We were looking to have three things accomplished: 1) repair of an uplifted and warped (slate) tile ledge for our outdoor gazebo 2) restoration of a chemically etched emporium natural tile in our master bath shower, ruined with an abrasive cleaning product 3) cleaning and sealing of our patio fire pit tables soiled after years of outdoor use. The tiled ledge looks terrific after all of the warped tiles and sublayers were removed, re-installed, and re-grouted, and then sealed. Steve did a masterful job of fixing the ledge. We are quite pleased with the outcome. After the original appointment, two items still required a return visit: The master bath shower -- First off, the chemical damage to the emporium tiles had been completely eliminated and was restored to its original luster by Sureshine Services. However, it still needed a proper deep cleaning following the sanding and sealant application, which was done without hesitation nor discussion once Steve reviewed the condition of the shower. His service technician did a thorough job in cleaning up the residue. It now looks wonderful. One of the patio fire pit tables still showed grime after a cleaning by Sureshine and could not be sealed in the first appointment. Steve and Augustine, returned on a follow up appointment. Steve used a different resurfacing technique and restored the travertine patio fire pit table to its original apprearance, in a way that it has not looked in over 10 years! Steve then applied an "impregnating sealant" to ensure the finish coat would protect our fire pit table for a long time. In conclusion, Steve is a pleasant business owner who strives to ensure that his customers are truly satisfied with his services and the craftsmanship of his technicians. Appreciated the fact that Steve was punctual for all scheduled estimates and work. Moreover, his back office staff, Paige and Summer, are professional in their communications and in their billing procedures. We are very satisfied. Definitely a firm I would recommend and use again. read more

The work done to our grout downstairs and our marble master bath was phenomenal. I was so impressed by Victor and Francisco and how much attention to detail they paid and how much pride they had in their work. The really got the water marks and dullness out of our marble--it looks better than when we moved in! Plus, the price was very reasonable. I highly recommend them!! read more

My first review - they are that good! The granite around our kitchen sink had a crack more than a foot long and the stone was in multiple pieces. Helen was very responsive and friendly, got us a quote and our appointment set up in two days. Steve and Francisco did the work and they are great. While working the first day they decided it would be best to let it cure so came back the next day even though we were not close to that day's appointment location. I greatly appreciate the quality of the work, the time Steve spent explaining how to mitigate these types of problems in the future, and the enthusiasm he expresses when talking about his work and his team (love this!) Truly a first class experience that I cannot recommend highly enough. :) read more

For starters I wanna say Steve and his crew of workmen were great truly professionals start to finish. We have a marble entryway and dining area we entertain a lot and the floor were pretty scratched and worn from heavy use. I called Steve to come have a look to see if he could help he was on time for the bid and explained how he could help the look new again. He ground the floors down I was happy the way they put up plastic to protect my belongings. Then they polished them they look like a sheet of glass is on the floor I get so may compliments from my friends they think I put down new marble. I also showed him our kitchen granite that had a couple wine stains and a chip like crack. He and his crew were able to help on all this the fixed the crack where you couldn't even tell the stains were gone he cleaned and sealed I too and liquids just need up now I'm thrilled and will have Sureshine out again for maintenance on a regular basis thanks Steve read more

Steve came out looked at our flagstone and gave us a very good price to repair cracks, power wash and seal the flagstone. His team started on time and did a better then expected job, when they finished my 20 year old flagstone looked fantastic! I highly recommend them. I know they will be my go to for any stone or tile needs. read more

We just had Sureshine repolished all our first floor stone floors, cleaned the grouts, and sealed and polished our counters. We moved into our custom home in 2001 and had not done this for 16 years. Needless to say, they were dull and stained with a film that we could not properly clean ourselves. After they are finished, the results is amazing! My wife is sooo happy. Not only did they do a fantastic job, the owner and the two workers are super nice people. The job was estimated to be completed in one day. It turned out, because of the poor condition of the kitchen floor, it took them an extra half day to finish. They did not cut corners to try to get it done in one day. Instead, they spent however long it takes to do the job right. We will definitely have them back in a few years to keep everything shiny! read more

It is rare that you find a service provider who is delightful, a master of his/her work and reasonable. I was looking for someone to restore my marble shower and 2 stone floors. Walla! Steve came to the rescue and took ownership of the job like it was his own. We were so vey pleased that I would recommend him to anyone read more

They showed up right on time, they regrouted and sealed my kitchen counter tile. They worked efficiently and unobtrusively, for example, they didn't play music or chat unnecessarily in the house. They were careful with their work, and cleaned up after themselves thoroughly. read more