I recently visited St. Louis Tile Company. I wanted something special that was different from what…read moreI had seen in the large home improvement stores. I had assumed that it would be too expensive, and that it would not be competitive with Home Depot, Lowes, etc.. I could not have been more wrong. They had gorgeous tiles, huge selection and many items were in stock and on sale. The tile I selected was actually significantly less than similar tiles that I had looked at Home Depot and Menards. What made the experience even better was the excellent customer care. Rhonda was amazing. She was so patient, knowledgeable, and led me to the perfect tile for our project. I am looking forward to working with them again for our next remodel. Incredible selection, great value, and superb staff.

St. Louis Tile is THE place to go if you're in the market for beautiful flooring, wall tile etc…read more along with the BEST customer service ever. We shopped at several local tile shops always feeling like the staff didn't care about customers at all. Then we walked in to St. Louis Tile in Ballwin. You will be made to feel like you and your project are the primary reason they go to work. Tommy the manager is awesome, he knows his product and his staff is trained in customer service that you will be amazed by. Needless to say we are thrilled we stopped by that day to see what they offered and won't bother with any other "tile shops" going forward. Do yourself a favor and stop in you'll be so happy you did!

Prime time backsplash is one of the Diamonds in home remodeling. Not only reliable but they are…read moretruly professional and knowledgeable about their job. Kevin and Lindsay are a remarkable team. They completely transformed our kitchen in 8 hours, cutting and applying small tiles to change our kitchen from ho hum, to a showcase. No pressure process from bid to completion. They outbid their competitors from the very beginning. Helpful in our process of updating our kitchen was monumental . We thank them and we're fortunate to have found them.

You can't ask anymore of Kevin and Lindsay...they are professional, perfectionists, timely,…read morereliable, concerned with making sure you are pleased and they keep everything super clean, and clean up after. Highly recommend...

We came in over the weekend and just shopped!…read more They store was very clean, was well organized and they offer everything from beginning to end of your project. Highly recommend for tile projects!

Blake Beatty was great helping coordinate backsplash arrangements…read more Make sure to look at all of them under various lighting conditions. Thanks!

We bought a home last year that had about 1700 sq feet of ancient carpeting, mostly from the 60s…read moreand 70s. We shopped around at various places for price and selection and ended up here. Ultimately, we bought enough Luxury Vinyl Plank (LVP) flooring from Cortec to cover about 1,300 sq feet that we installed ourselves and we had the store install carpet in the remaining space. Our close friend is a floor contractor (although he can't actually lay carpet any longer due tot he impact on his knees) and he was impressed with the work the store's installer's did. Lord knows, this is superior to what you'll deal with at the big box stores where you have no idea who is going to do your installation. All in all, the store was easy to work with and got us what we needed when we needed it.

#BUYERBEWARE #BADBusiness…read more WARNING I rarely give a ONE star but if there was an option to give a ZERO star I would! As a Consumer that loves to support local and/or small businesses I wish I had patronized a Big Box Store for this small project and accepted a quote that would have been twice as much, but at least I would have been able to open and close the Front door and have closet doors that were actually able to open and close after the flooring job was complete!! They do not agree that after a flooring job has been complete that a customer should Assume that their doors, including the FRONT door will open and close! This is one of those situations where one person (let's call him Terry) knows that his employee (Humm let's call him Jeff) did not write a Bid correctly and then outsourced the Labor to a company that is not equipped to do the job!! Don't let the "SALE" price persuade you because they do not include or expect for a job to be complete. Terry actually said "well it doesn't say the doors will open" WTF! Terry originally verbally agreed that Jeff should have known that the new carpet would need a different installer! I didn't hire the outscourced company! I hired this sorry excuse of a flooring company! #SMALLCLAIMSCOURT #HORRIBLE

We needed to retrofit a backsplash in our kitchen after the contractor completed the major…read morerenovation. It turned out that the contractor had installed a variety of electrical switches and outlets at a variety of levels which all needed to be set straight before the tiling could be done. I was very glad that we had called in a true expert instead of going with the contractor for the work. Jason was terrific to work with and his work has held for over 10 years. Meanwhile, the grout and calking done by a contractor in the bathroom has been redone several times and has never looked as good or held up well. I am now hoping that the Backsplash Company will do my bathroom tile.

I have been waiting for Devon to leave so I could write this. Do not hesitate to use this company…read more They are everything you hope a trades person will be! Jason was prompt in getting us the quote and suggested a tile store to make recommendations. Devon called every morning to let us know when he would be here and cleaned up every night. Devon took as much pride in his work as if it were his own. Thank you both for such a beautiful job!

Arrived on time very friendly wore masks and did a great job!read more

Hubby found this company on Angie's list. It was a little pricier than another company but he said…read moreGateway had more and better reviews. Mike came by first for estimate and second time for actual cleaning/sanitizing of tile shower and sealing tile/grout. He and his colleague were there for more than 3 hours. They did a fantastic job and Mike seems like a really good, trustworthy person. They also sanitized the bathroom tile as part of the package. They r very professional and we highly recommend them.

Frank at Floor & Decor in South County, MO saved our kitchen…read more After a frustrating year of delays and no design help at a big-box store, we walked in and met Frank. He listened, looked at pictures of our house, and within minutes understood our style and what we were worried about. He helped us choose a new floor and backsplash that finally fit the kitchen we'd been trying to finish for over a year. He even suggested colors for the rest of the house. Personalized, knowledgeable, and genuinely kind. Highly recommend asking for Frank.

I completed a little DIY project to build out a small wine fridge area in our pantry, with…read moreintention to match the details in my kitchen. Backsplash for my kitchen came from Floor & Decor, so I went there to pick up the matching tile. If you have never been, this place is huge, and carries almost any kind of tile and/or flooring materials imaginable. But the sheer size of it can be a little overwhelming. Fortunately I was approached by a service employee upon entry, and guided promptly to the right tile. On my own I easily could have taken an hour to hunt it down haha. I wasn't sure what the grout was, but I had a pic and she guided me to a like shade of gray, as well as to the mastic. Supplies gathered quickly with help of capable service team on the floor. Good experience, and attached is the finished product!

We had two bathrooms in our house which was built in 1963, one pink and one blue.Ted and Margo came…read moreand now the large bathroom is all white including the tub and the small one in a very light gray which I picked out and Ted was able to order. These are the nicest, friendliest. and down to earth people you will ever met. They answered all our questions, explained the process and were very patient even when I changed my mind several times on a color for the small bathroom. If you are thinking of changing the color of your existing bathroom tile you cannot do better that Ted and Margo and Gateway Porcelain Refinishing. They are the best. They have pictures of our bathrooms on Facebook. We could not be happier with the results. Larry and Marianne Lemp

From the owner: Bathtub refinishread more

They did a great job with our bathroom remodel. Jason did a nice job and was easy to work with,…read moreand John was responsive to any questions/concerns. I would use them again.

About 16 years ago, Big John's Remodeling did a great job finishing my basement. I was impressed…read moreby the suggestions John made and the plan he put together, since I really wasn't sure how to go about this. His plan was much better and less expensive than the other bids/plans I had received. So this year, when I decided to remodel my bathroom, I called Big John's again. They just finished remodeling my bathroom, and they did an excellent job. From the estimate to the finish, everything went very well. John's workers took pride in their work and were always measuring and leveling to make sure everything was perfect. They were very respectful and friendly and they cleaned up after each day. When they finished, they assured me that they guarantee their work. This is a dependable, honest business that I highly recommend.