We have worked with Scott on many jobs. He is always on time if not early, sets up and gets the…read morejob done. Thanks Scott!!!

Beware!! Run away from this company! The manager, Joe, lets his employees run the show and treat…read morecustomers like crap. One of the drivers was in my complex blocking the only entrance and when asked to move he threw his hands up and started to yell. He refused to back up at all to let me get into my own home. Then he threw up his hands and either flipped me off or was ready to throw down. I called to talk to a manager and got another employee that told me the manager Joe was out for 2 weeks and he would talk to him. He defended the driver and blew the situation off. Do not let this company come to your home or your place of business! Not good people!

We will not use Crane Rental Service again. The salesman, Joel Easley, was not honest and did not…read morestand by his quote. The operator was late - because he had gone to the wrong address and we were charged his time for being at the wrong place. CRS ended up costing us more than double Joel's quote. We then hired AZ Crane by Nichols and they were awesome. Far more competent and very reasonably priced.

I wanted to wait until my emotions cooled off before I wrote this review…read more My experience still makes me angry so I will simply list the facts and leave my feelings out of it. 1.) I called CRS and "Joe" the salesman answered and agreed to come to my house the same day to assess my need for a crane 2.) "Joe" left with a handshake after agreeing to do the job for $160/hr and scheduling the job for 2:00pm 3.) Crane showed up close to 2:00pm. It was almost 3:15pm before the crane was set up & operational (which caused me to incur a hefty fee from the trucking company that had been waiting since 2:00pm) 4.) Crane operator did what needed done and was at my house for roughly 4hrs 15min 5.) I was charged for 6 hrs @ $200/hr plus an $80 surcharge

Don't know what happened to this company. We have used them since 1980's Well they just lost a long…read moretime customer. I am sure they dont care as the person who answered the phone clearly didn't. The person who answeres your phone is a representative of your company and if they're willing to let a long time client go and not care there's a problem. There are plenty of other AC companies out there so I will find another one that knows what customer service is.

spectacular service and enjoyed the entire experience. They were on time and professional and they…read morewere very knowledgeable when I asked questions and they were very affordable and knocked the job out quickly.