1. Surelift Crane and Rigging

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Mesa, AZ

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Surelift Crane and Rigging

1.0 (1 review)
Open • 4:00 am - 4:00 AM (Next day)

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13 years ago

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Casey G.

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Arizona Refrigeration Service - The. Crane service that helped remove the old AC unit and install the new AC unit.

Arizona Refrigeration Service

(33 reviews)

Our AC started blowing hot air on Saturday afternoon in the dead of summer. I knew places would be…read morebusy and steeled myself for the worst. I described the issue to Brian on the phone and he explained he'd try to squeeze us in - yes, on the same day! Within an hour, Scott was knocking on our door to repair our unit. He quickly diagnosed and fixed the issue (faulty capacitor) and we had cold air again. The price was fair, especially given the speed of the service. Everyone was friendly and professional. I felt taken care of and wouldn't hesitate to use them again in the future. I know it's an especially busy time of year for them and appreciate that they went above and beyond to solve our issue. If our problem was more complex than a faulty capacitor I'm not sure same-day service would have been possible (nor would I have that expectation - not everything can be done immediately!), but I trust they'd respond with urgency to any request, big or small. Thanks so much to Brian and Scott!

Don't know what happened to this company. We have used them since 1980's Well they just lost a long…read moretime customer. I am sure they dont care as the person who answered the phone clearly didn't. The person who answeres your phone is a representative of your company and if they're willing to let a long time client go and not care there's a problem. There are plenty of other AC companies out there so I will find another one that knows what customer service is.

Surelift Crane and Rigging - craneservices - Updated November 2026

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