We will not use Crane Rental Service again. The salesman, Joel Easley, was not honest and did not…read morestand by his quote. The operator was late - because he had gone to the wrong address and we were charged his time for being at the wrong place. CRS ended up costing us more than double Joel's quote. We then hired AZ Crane by Nichols and they were awesome. Far more competent and very reasonably priced.

I wanted to wait until my emotions cooled off before I wrote this review…read more My experience still makes me angry so I will simply list the facts and leave my feelings out of it. 1.) I called CRS and "Joe" the salesman answered and agreed to come to my house the same day to assess my need for a crane 2.) "Joe" left with a handshake after agreeing to do the job for $160/hr and scheduling the job for 2:00pm 3.) Crane showed up close to 2:00pm. It was almost 3:15pm before the crane was set up & operational (which caused me to incur a hefty fee from the trucking company that had been waiting since 2:00pm) 4.) Crane operator did what needed done and was at my house for roughly 4hrs 15min 5.) I was charged for 6 hrs @ $200/hr plus an $80 surcharge

Great person gave us estimate. Came earlier than expected. Met all expectations. Left place in…read moregreat shape. Lowest estimate. We were very pleased.

Don't bother with this place....only completed a fraction of the job, left and sent an invoice. No…read morecall, no email, no one to explain why they left. I had to reach out and explain the job wasn't done. Unreliable, unprofessional and questionable behavior.

Don't know what happened to this company. We have used them since 1980's Well they just lost a long…read moretime customer. I am sure they dont care as the person who answered the phone clearly didn't. The person who answeres your phone is a representative of your company and if they're willing to let a long time client go and not care there's a problem. There are plenty of other AC companies out there so I will find another one that knows what customer service is.

spectacular service and enjoyed the entire experience. They were on time and professional and they…read morewere very knowledgeable when I asked questions and they were very affordable and knocked the job out quickly.

Wayne is great!! Knowledgable and very friendly! He's done…read morework for my dad throughout the years and was back again tonight continuing to give great service,thanks Wayne for a job well done!!

I found Wayne several years ago through a referral from a family member who valued his honesty and…read moreover the years I have come to value his honesty as well. Wayne is always dependable in a time of need. He comes at any hour of day and is always on call. I appreciate the fact that he has never tried to sell us services we do not need and always considers and offers the least expensive way to repair our A/C or heater when problems arise. He is one repairman that when I know I need to call him, I don't feel stressed that it's going to cost me alot of money. He also is very helpful in advising you how you can best maintain your appliances throughout the year. Wayne is a small business owner with alot of experience and while he may seem a little rough around the edges and a bit chatty, I recommend him to everyone I know. You will never feel cheated and will always feel a sense of relief once he's solved your issues.

If you are thinking of coming to work here, don't. If you…read moreare thinking of doing business with this branch, don't. Everyone knows a bad review left by a former employee is usually the employees fault as to why he isn't at the company anymore. This isn't the case here. This is by far the worst company I have worked for so far. There's too many chiefs and not enough Indians. All the superintendents are young and very inexperienced. There's so many office staff and none of them actually do anything. They don't have any work and they don't have any work for the foreseeable future. But they will tell you they do. They told me they don't have to go out and get work because the work will come to them. Sounds like a smart business tactic to me. The sales guy is your typical shady, slimy pathological liar. The operations and district managers will lie to you to get you on board, promising you 50-60 hours a week. You'll barely crack 40 if you're lucky. There has been at least 10 guys that quit around the same time I did. Their trucking department is pretty much non existent. The trucking "foreman" has a narcissistic self centered I'm better than you and I know it attitude. The crane and rigging superintendents are illiterate and inexperienced. Please save yourself some heartache and stay away from this failing branch. To put everything into perspective, Phoenix is a very bustling city with so much long term projects and day trade. But ProLift rigging has absolutely nothing. If that doesn't speak volumes, i don't know what will